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CyberArk IGA Powered by Zilla vs Omada Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
CyberArk IGA with Zilla boosts efficiency, enhances security, reduces manual checks by 40%, and potentially saves $75,000.
Sentiment score
5.8
Omada Identity enhances efficiency with reduced costs and workload, improved compliance, security, and measurable cost-saving benefits despite initial challenges.
The main benefit of using CyberArk IGA Powered by Zilla comes from reduced manual effort and faster access validation during investigations, which improves efficiency and reduces risks related to over-privileged accounts.
Soc Analyst at ISECURION
Any deployment takes time to mature, and CyberArk IGA Powered by Zilla does provide benefits immediately in terms of quick adoption of finding out the privileged access identities by running through their crawler.
Associate Director at a legal firm with 10,001+ employees
I heard from the automation CoE team that we were able to save approximately $75,000 from that specific area.
Data Engineer at Baker Hughes
I have seen a return on investment with Omada Identity in terms of time saved and fewer employees needed.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
principal IGA consultant and partner at Fortigi
Omada Identity has definitely helped us save time when provisioning access for various identities.
Senior Developer at Guidewire Limited
 

Customer Service

Sentiment score
7.4
CyberArk IGA's customer service is praised for promptness and resources, with varying response times based on contract agreements.
Sentiment score
6.7
Omada Identity's support is reliable with fast responses, though complex issues can have slower responses and limited documentation.
The type of support agreement or contract you have with them determines the level of support provided.
Associate Director at a legal firm with 10,001+ employees
When I send a request, they respond, but getting an actual time slot to work with the customer to resolve the issue sometimes delays.
Presales Engineer at DGIT
As soon as we create a ticket, they reach out quickly and provide immediate solutions.
Data Engineer at Baker Hughes
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Lead Cyber Security Architect at Ernst & Young
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
IT Analyst at a manufacturing company with 10,001+ employees
The customer support for Omada Identity is excellent.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
CyberArk IGA by Zilla scales for hybrid environments, needs skilled setup for optimal AI-driven governance, and supports varied applications.
Sentiment score
7.7
Omada Identity is a robust, scalable tool handling large organizations, accommodating thousands of identities across cloud and on-prem environments.
For larger environments using CyberArk IGA Powered by Zilla, scalability depends on the integration environment being implemented and the skill set behind it.
Head Of IT at NetPulse Limited
CyberArk IGA Powered by Zilla is scalable and has the capability to handle growth or an increased number of users very well.
Soc Analyst at ISECURION
It is quite scalable, and we can definitely scale up or scale down.
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Identity Access Management (IAM) Engineer at Draexlmaier
Omada Identity is a top-growing tool that is booming in the market.
IT Analyst at a manufacturing company with 10,001+ employees
Omada Identity scales very well for our organization.
Iam Security Specialist at a insurance company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.4
CyberArk IGA Powered by Zilla is stable, efficient, with minimal issues and proactive communication, maintaining high user satisfaction.
Sentiment score
7.6
Omada Identity is stable and reliable, with occasional minor issues, users rate its performance highly between 8-10.
As long as you are maintaining the patches and upgrades in time, the vault, which is the main central component, is very good.
Associate Director at a legal firm with 10,001+ employees
In my experience, CyberArk IGA Powered by Zilla is stable, and I have not encountered any downtime or reliability issues.
Soc Analyst at ISECURION
CyberArk IGA Powered by Zilla is quite stable, with no experience of data breaches or leakage.
CTO at a computer software company with 51-200 employees
In terms of stability, I rate Omada Identity a nine out of ten.
Identity Access Management (IAM) Engineer at Draexlmaier
We have experienced too many unexpected errors on a daily basis.
Lead Cyber Security Architect at Ernst & Young
Omada Identity is a stable and reliable tool.
IT Analyst at a manufacturing company with 10,001+ employees
 

Room For Improvement

CyberArk IGA requires UI improvements, enhanced integration, and workflow efficiency to better serve non-technical users and streamline processes.
Omada Identity's UI and performance need improvement, with complex installation, limited connectors, unclear documentation, and integration challenges.
Integrating CyberArk IGA Powered by Zilla with banking applications such as T24 is very tough to accomplish.
Presales Engineer at DGIT
I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes.
Data Engineer at Baker Hughes
Faster access to required information during investigations and better integration with other security tools would enhance the experience and help the SOC teams correlate alerts more efficiently.
Soc Analyst at ISECURION
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Manager at a manufacturing company with 5,001-10,000 employees
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
Identity Access Management (IAM) Engineer at Draexlmaier
The deployment of Omada Identity is complex; the product is not brilliantly documented.
Lead Cyber Security Architect at Ernst & Young
 

Setup Cost

CyberArk IGA is seen as reasonably priced, offering cost savings and flexibility compared to traditional on-premises tools.
Omada Identity's pricing is high for cloud, transparent for on-premise, with annual user licensing and setup investments needed.
My experience with the licensing cost shows that CyberArk is never reasonable on pricing.
Head Of IT at NetPulse Limited
Opting for multi-year subscriptions can be more economical.
CTO at a computer software company with 51-200 employees
I am not familiar with the pricing and licensing costs, but the setup of CyberArk IGA Powered by Zilla was straightforward since it was cloud-based compared to the previous on-premises tool, SailPoint.
Data Engineer at Baker Hughes
They are lower than some of their competitors.
Manager at a manufacturing company with 5,001-10,000 employees
the product itself is said to have a good price, although the support can be expensive.
Identity Access Management (IAM) Engineer at Draexlmaier
 

Valuable Features

CyberArk IGA by Zilla boosts security with identity management, credential protection, and AI-driven compliance, simplifying auditing and access control.
Omada Identity streamlines identity management with automation, integration, and user-friendly features, enhancing security and compliance for organizations.
The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges.
Data Engineer at Baker Hughes
The functionalities of CyberArk PAM include monitoring of activities, which are recorded live for auditing purposes, and it integrates into almost every environment seamlessly.
Head Of IT at NetPulse Limited
CyberArk IGA Powered by Zilla has positively impacted my organization by improving visibility into user access and reducing the risk of over-privileged accounts, which can affect costs for us and our clients.
Soc Analyst at ISECURION
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Identity Access Management (IAM) Engineer at Draexlmaier
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
principal IGA consultant and partner at Fortigi
The integration with those systems helps my workflow and saves time considerably because I can manage all the accesses and assignments through Omada Identity at once, eliminating the need to add a license through Azure or a mailbox through Exchange.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
 

Categories and Ranking

CyberArk IGA Powered by Zilla
Ranking in Identity Management (IM)
11th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
12th
Ranking in Identity Governance Administration (IGA)
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Omada Identity
Ranking in Identity Management (IM)
5th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
6th
Ranking in Identity Governance Administration (IGA)
3rd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
55
Ranking in other categories
User Provisioning Software (5th), Customer Identity and Access Management (CIAM) (6th)
 

Mindshare comparison

As of May 2026, in the Identity Governance Administration (IGA) category, the mindshare of CyberArk IGA Powered by Zilla is 4.9%, up from 3.2% compared to the previous year. The mindshare of Omada Identity is 12.1%, up from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Omada Identity12.1%
CyberArk IGA Powered by Zilla4.9%
Other83.0%
Identity Governance Administration (IGA)
 

Featured Reviews

Pavan Ingaleshwar - PeerSpot reviewer
Soc Analyst at ISECURION
Centralized access visibility has improved investigations but the interface still needs simplification
In my experience, the best feature of CyberArk IGA Powered by Zilla is its ability to provide clear visibility into user access and permissions, which helps me quickly identify over-privileged access permissions and suspicious accounts. This platform helps me check user access history, permission details, and role assignments easily. During investigations, it confirms whether user access is legitimate or not, providing clear visibility into permissions, which is what I really appreciate about this tool. Other key features of CyberArk IGA Powered by Zilla include a centralized view of user access, access certifications, review detections of over-privileged accounts, identifying risks, and visibility. Additionally, it assists with login alerts for privilege misuse and suspicious activity. CyberArk IGA Powered by Zilla has positively impacted my organization by improving visibility into user access and reducing the risk of over-privileged accounts, which can affect costs for us and our clients. It has also supported faster investigations, allowing for better control over user permissions, thus impacting my organization positively.
Carsten Eiberg - PeerSpot reviewer
Iam Security Specialist at a insurance company with 1,001-5,000 employees
Identity analytics have strengthened security and automated role-based access for our workforce
Omada Identity provides 80% of functionality out of the box with standard features without requiring any special configuration. There are many templates available, so you can get up and running pretty fast. Omada Identity's identity analytics helped reduce the cost of my IGA program. This has affected my organization's security since I am also in the same department as the security team, so we are very focused on that. Especially if someone is having a case with fraud or supposed fraud, we can click the log out feature and then all accounts will be disabled immediately or at least within a few minutes. I am sure that has helped the security level.
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Top Industries

By visitors reading reviews
Security Firm
19%
Financial Services Firm
14%
Retailer
6%
Insurance Company
5%
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise45
 

Questions from the Community

What is your experience regarding pricing and costs for Zilla Security?
I am not familiar with the pricing and licensing costs, but the setup of CyberArk IGA Powered by Zilla was straightforward since it was cloud-based compared to the previous on-premises tool, SailPo...
What needs improvement with Zilla Security?
For improvement, I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes. I h...
What is your primary use case for Zilla Security?
CyberArk IGA Powered by Zilla serves as our main tool for access review, certification, and governance of non-human accounts. We handle non-human accounts, which refers to all the RPA bots that use...
What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs.
What is your experience regarding pricing and costs for Omada Identity Cloud?
My experience with pricing, setup cost, and licensing is that I think they are the same as all the competitors. It would be great if they gave more insight into the real costs because that is typic...
What needs improvement with Omada Identity Cloud?
Omada Identity can always be improved. It has an ideas portal for customers and partners. Since we are a partner, we have been providing them with positive insights on improvements. I would love to...
 

Also Known As

Zilla Security
Omada Identity Suite, Omada Identity Cloud
 

Overview

 

Sample Customers

Information Not Available
Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Find out what your peers are saying about CyberArk IGA Powered by Zilla vs. Omada Identity and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.