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CyberArk Identity vs One Identity Active Roles comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Many users find CyberArk Identity valuable for saving time, enhancing security, fostering efficiency, and yielding beneficial returns.
Sentiment score
6.3
One Identity Active Roles automates user management, reducing manual effort, enhancing efficiency, and improving compliance, justifying the investment.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Private Wealth Advisor at Arima Fund Limited
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
Automation has really reduced the time spent on user provisioning, access management, or access changes by around 40 to 60 percent, which has significantly improved team productivity.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
User onboarding time reduced by around seventy to eighty percent, from thirty to forty-five minutes to under ten minutes.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
 

Customer Service

Sentiment score
6.4
CyberArk Identity's customer service is generally effective but faces criticism for response delays and expertise inconsistencies.
Sentiment score
6.7
One Identity Active Roles support is praised for responsiveness, though complex issues may need escalation despite generally positive ratings.
They resolved the problem immediately after I reported it, on the same day, within one hour.
Access Management Analyst at Telefónica
They respond immediately when requests are raised, and they are always available for priority one tickets.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
I received prompt responses and support, which I would rate as very good.
Cybersecurity Delivery Analyst at Accenture
They are ready to provide support at any time.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
The support team is knowledgeable about the product and AD environments.
Network Security Engineer at a outsourcing company with 501-1,000 employees
Support is usually responsive for critical issues and provides solid practical guidance for AD workflow problems.
Cyber Security Analyst at TalaKunchi
 

Scalability Issues

Sentiment score
7.4
CyberArk Identity is praised for its scalability, accommodating diverse company sizes and ease of license expansion.
Sentiment score
6.7
One Identity Active Roles efficiently manages large enterprises with scalability, automation, and centralized management for complex identity tasks.
We can use it on different phones and computers, demonstrating its scalability.
Program associate at IMAGINE HER
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
Cybersecurity Delivery Analyst at Accenture
You can scale it out pretty easily, and you can implement it very small.
Cloud Specialist at Perini Beheer
One Identity Active Roles works well in hybrid environments, handling both on-premises and cloud identities from a single platform.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
It is commonly used in medium to large organizations managing complex Microsoft Active Directory and hybrid identity environments.
Professional Services Consultant at Check Point Software
The platform can scale without needing a complete redesign.
Senior Technical Support Executive at digital track
 

Stability Issues

Sentiment score
8.0
CyberArk Identity is highly praised for its reliable stability, quick issue resolution, and effective performance, despite network connectivity challenges.
Sentiment score
8.0
One Identity Active Roles is stable, reliable, and efficient in enterprise settings, with high user satisfaction and minimal downtime.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
Private Wealth Advisor at Arima Fund Limited
When you have it in the cloud, you have CyberArk every time you need it.
Access Management Analyst at Telefónica
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Senior Cyber Security Specialist Architect at a outsourcing company with 11-50 employees
Overall, One Identity Active Roles has proven to be a stable, reliable, and well-suited solution for managing Active Directory at scale.
Business Development Manager at Digitaltrack Solutions Private Limited
Overall, I consider One Identity Active Roles to be a stable solution, suitable for enterprise-grade environments.
Technical Support Engineer at Digitaltrack
Consistently performing for daily operations like automation and user management without major downtime reported.
Associate technical desktop support at Digitaltrack soluctions Pvt. ltd
 

Room For Improvement

CyberArk Identity requires user interface improvements, better integration, enhanced documentation, and easier deployment for improved adoption and operations.
One Identity Active Roles needs improved setup, interface, reporting, cloud integration, performance, documentation, support, and cost for broader appeal.
It would be helpful if they released a generalized document for processes such as migration.
Cybersecurity Delivery Analyst at Accenture
Integration or deployment is extremely difficult for CyberArk Identity.
Head of IT at Skutin Solutions
There's a need to enhance network performance.
Senior Technology Manager at a outsourcing company with 501-1,000 employees
I also want One Identity Active Roles to improve in their policy configuration area, which requires advanced expertise, and in the area of reporting, I want the reporting to be more basic, visible, and have the ability to export and customize options.
Cybersecurity Consultant at Nnamdi Azikiwe University
The current REST API feels like an afterthought, and my developers want the ability to operate through CI/CD pipelines instead of logging into the GUI.
Identity and Access Management Specialist at a university with 10,001+ employees
Improving documentation and providing more guided implementation resources would help organizations accelerate deployment and reduce dependency on external support.
Technical Support Engineer at Digitaltrack
 

Setup Cost

CyberArk Identity pricing is high but justified for enterprises with discounts and flexible licensing to balance costs.
One Identity Active Roles is costly but valued for its automation, security, and ROI, despite complex user-based licensing.
Regarding pricing, it can be quite a lot for small companies.
Access Management Analyst at Telefónica
The pricing is acceptable.
Program associate at IMAGINE HER
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Head of IT at Skutin Solutions
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The initial investment includes licensing, infrastructure setup, and implementation effort, with licensing typically based on the number of managed users or accounts, which can increase costs in large environments.
Technical Support Engineer at Digitaltrack
 

Valuable Features

CyberArk Identity enhances security and efficiency through integrations, password management, user monitoring, and comprehensive compliance and risk analysis tools.
One Identity Active Roles automates Active Directory tasks, enhancing efficiency and security while supporting compliance with detailed auditing.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
Head of IT at Skutin Solutions
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
Cloud Specialist at Perini Beheer
It is the most powerful access management system.
Access Management Analyst at Telefónica
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
 

Categories and Ranking

CyberArk Identity
Ranking in Active Directory Management
6th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (8th), Authorization Software (3rd), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Access Management (7th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)
One Identity Active Roles
Ranking in Active Directory Management
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
User Provisioning Software (3rd), Non-Human Identity Management (NHIM) (2nd)
 

Mindshare comparison

As of May 2026, in the Active Directory Management category, the mindshare of CyberArk Identity is 2.5%, up from 2.1% compared to the previous year. The mindshare of One Identity Active Roles is 11.9%, up from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management Mindshare Distribution
ProductMindshare (%)
One Identity Active Roles11.9%
CyberArk Identity2.5%
Other85.6%
Active Directory Management
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Automation has transformed user lifecycle tasks and now enforces consistent secure access
While One Identity Active Roles is a strong platform, a few improvements would make it even better. Many users feel the user interface is not very modern or intuitive, and it can take time to get used to navigating the console and workflows. Another improvement area is the learning curve and setup complexity. One Identity Active Roles is very powerful, but initial configuration, especially for policies, workflows, and delegation, can be complex and require experienced resources. From an integration perspective, although it supports multiple systems, organizations would benefit from more out-of-the-box connectors and smoother cloud integrations such as Azure Active Directory and software-as-a-service applications, as some setups currently require customization. In terms of reporting, while auditing is strong, generating business-friendly reports can be challenging. Users have mentioned the need for better dashboards and easier report generation. There are also some performance considerations, especially in large environments, such as slower PowerShell execution or delays in dynamic group processing in certain cases. Overall, improvements in user interface, ease of use, integration, reporting, and performance optimization would significantly enhance the product experience.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
6%
Outsourcing Company
19%
Computer Software Company
7%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business52
Midsize Enterprise12
Large Enterprise30
 

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What is your primary use case for CyberArk Identity?
It's not being purchased through AWS, but we're using CyberArk Identity as a SaaS solution. I think it's running on AWS, but we bought it directly from CyberArk.
What is your experience regarding pricing and costs for One Identity Active Roles?
I had a great experience with the setup cost, pricing, and licensing costs because the sales team of the vendor is really helpful during the entire procurement of the solution, and we are grateful ...
What needs improvement with One Identity Active Roles?
I do not see anything that needs to be changed as of now concerning the organization's needs because it is working very well and it is providing great features with great processes. The initial set...
What is your primary use case for One Identity Active Roles?
When a new user is created, predefined rules automatically apply naming standards and assigned groups. This reduces manual tasks while ensuring consistency across all operations. It prevents and av...
 

Also Known As

Idaptive
Quest Active Roles
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk Identity vs. One Identity Active Roles and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.