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CylanceGUARD vs Huntress Managed ITDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceGUARD
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
Managed Detection and Response (MDR) (56th)
Huntress Managed ITDR
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

CylanceGUARD and Huntress Managed ITDR aren’t in the same category and serve different purposes. CylanceGUARD is designed for Managed Detection and Response (MDR) and holds a mindshare of 0.4%, up 0.2% compared to last year.
Huntress Managed ITDR, on the other hand, focuses on Identity Threat Detection and Response (ITDR), holds 5.2% mindshare, up 1.1% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CylanceGUARD0.4%
CrowdStrike Falcon Complete MDR7.1%
Huntress Managed EDR6.7%
Other85.8%
Managed Detection and Response (MDR)
Identity Threat Detection and Response (ITDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed ITDR5.2%
CrowdStrike Falcon12.8%
Microsoft Defender for Identity10.4%
Other71.6%
Identity Threat Detection and Response (ITDR)
 

Featured Reviews

reviewer1521510 - PeerSpot reviewer
Lead - Recruiting at a tech services company with 10,001+ employees
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.
Jeremy Harlan - PeerSpot reviewer
SOC Analyst L2 at a computer software company with 51-200 employees
Managed detection has stopped account takeovers and has strengthened our incident response playbooks
Their threat analytics and process insights are exceptional. When Huntress Managed ITDR finds malware, a virus, or a phishing email, their analytics have improved significantly over time. I remember when they were not very detailed, but now they provide comprehensive information down to the specific type of dependency affected on a host machine. They show us exactly where all the infected files are located on the computer, which makes cleanup straightforward and invaluable. I know they partner with Microsoft, and if you have Huntress Managed ITDR and Microsoft Defender, it is truly near real-time as stated. That is a very accurate claim.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a lot of things for Malops detections."
"I rate the overall solution as a ten out of ten."
"Huntress Managed ITDR has helped me detect identity threats extremely effectively; Compromised accounts are managed extremely well because we often get sign-ins from unknown locations faster than a client is aware their account is compromised."
"The maintenance for Huntress Managed ITDR requires no maintenance on my end; it is self-reliant in that once it is set up, it does most of the heavy lifting, and you really just have to review alerts as it monitors for any issues."
"You get value, and you get more value than most people realize from their products versus competitors."
"However, with Huntress Managed ITDR, we don't have to deal with those scenarios because they simply don't happen."
"Huntress Managed ITDR examines various nulls from the M365 tenants. If anything suspicious is identified, their SOC analysts can take a closer look and subsequently take action."
"The centralized management with the EDR and ITDR is beneficial."
"I would definitely recommend Huntress Managed ITDR to other users because it is easy to use, and it does not provide too many false positives, which is very important, especially when you are dealing with a company the size that we are; we really need to focus on actionable alerts, and it is the best tool that we have found for protecting the Microsoft 365 environment."
 

Cons

"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
"Huntress Managed ITDR could improve by cleaning up the dashboard interface."
"One challenge has been applying rules to staff only due to the option in the VPN rules where I can either deny all VPNs for the organization or do case-by-case exceptions, with no in-between."
"In terms of room for improvement, I think they can expand the coverage beyond Microsoft 365."
"The product needs further maturity, with some improvements in the user interface."
"In areas where Huntress Managed ITDR could improve, I would suggest exclusions and the ability to add whitelisting for file types or select files, making it more transparent."
"I see improvements to the HaloPSA integration as something that could be better; it would be good to see more information in the ticket raised."
"If anything, it's created more work, but that's because we're now seeing things that we weren't seeing before."
"One area that has room for improvement with Huntress Managed ITDR is that there was a gap with detections inside of America."
 

Pricing and Cost Advice

"Its price is reasonable, but there are other products that are cheaper than this."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Financial Services Firm
8%
Insurance Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
 

Questions from the Community

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What is your experience regarding pricing and costs for Huntress Managed ITDR?
My experience with pricing, setup costs, and licensing has been pretty good; we got a good rate and continue to receive declining buy prices. We're generally kept up to date by the account managers...
What needs improvement with Huntress Managed ITDR?
There are two things regarding Huntress Managed ITDR. If we have a client that only has M365 Business Standard, all of the MFA details just show as unknown. I think it's actually a Microsoft licens...
What is your primary use case for Huntress Managed ITDR?
The vast majority of our customers use M365 services, and ID theft is becoming a really prevalent threat. You can start protecting against that with conditional access policies, or take a solution ...
 

Overview

 

Sample Customers

Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
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