CylanceOPTICS vs SentinelOne Singularity Complete comparison

BlackBerry and SentinelOne are both solutions in the Endpoint Detection and Response (EDR) category. BlackBerry is ranked #45 with an average rating of 7.8, while SentinelOne is ranked #2 with an average rating of 8.6. BlackBerry holds a 0.2% mindshare in EDR, compared to SentinelOne’s 5.8% mindshare. Additionally, 80% of BlackBerry users are willing to recommend the solution, compared to 97% of SentinelOne users who would recommend it.

CylanceOPTICS

Read 11 CylanceOPTICS reviews

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208 Comparison Views

80% willing to recommend

SentinelOne Singularity Com...

Read 198 SentinelOne Singularity Complete reviews

17,675 Views
9,706 Comparison Views

97% willing to recommend

CylanceOPTICS

SentinelOne Singularity Com...

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Executive SummaryUpdated on Sep 9, 2024

SentinelOne Singularity Complete and CylanceOPTICS are leading solutions in endpoint security. SentinelOne seems to have the upper hand in deployment efficiency and support, while CylanceOPTICS stands out in overall features and value.

Features: SentinelOne Singularity Complete is known for automated threat detection, response capabilities, and machine learning algorithms. CylanceOPTICS offers predictive analysis, ease of use, and integration with existing systems. CylanceOPTICS is slightly favored for its advanced AI and extensive integrations.

Room for Improvement: SentinelOne users suggest enhancements in reporting and analytics functionalities and real-time threat intelligence. CylanceOPTICS users seek better customer support and more robust threat hunting features. Customers find SentinelOne more flexible in adopting feedback.

Ease of Deployment and Customer Service: SentinelOne is recognized for its seamless deployment process and responsive customer service. CylanceOPTICS offers straightforward deployment but gets mixed reviews on support response times. SentinelOne is seen as easier to implement with better service.

Pricing and ROI: SentinelOne Singularity Complete's pricing is considered competitive, with many users seeing a strong ROI due to reduced attack incidents and manual intervention. CylanceOPTICS is found pricier but worth it for its predictive capabilities. SentinelOne offers a more favorable balance between cost and benefits, while CylanceOPTICS users justify its cost with high feature value.

To learn more, read our detailed CylanceOPTICS vs. SentinelOne Singularity Complete Report (Updated: April 2025).

Buyer's Guide

CylanceOPTICS vs. SentinelOne Singularity Complete

April 2025

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Helped 851,604 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CylanceOPTICS

Ranking in Endpoint Detection and Response (EDR)

45th

Average Rating

7.4

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

No ranking in other categories

SentinelOne Singularity Com...

Ranking in Endpoint Detection and Response (EDR)

2nd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

198

Ranking in other categories

Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (2nd)

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.8%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

HERNAN RODRIGUEZ

IT Security Engineer at Cybolt

Easy to use

CylanceOPTICS is easy to use. The product's technical support is slow. I have been using the product for three years. CylanceOPTICS is easy to use. I rate the solution a nine out of ten.

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Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

It integrates well with other platforms, is user-friendly, and is stable

SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's pretty unintrusive"

"The most valuable feature is the ability to respond to zero-day and unknown threats."

"CylanceOPTICS is pretty stable."

"CylanceOPTICS is easy to use."

"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."

"You can use the solution to query certain things."

"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."

"It automatically blocks the threats, helping us investigate if they harm the environment."

More CylanceOPTICS pros

"Its ability to interact with other third-party tools has been great for us. It can work through APIs and partners and integrate well."

"The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware."

"SentinelOne’s Rollback is its best feature."

"I like Singularity's rollback features, threat-hunting, and Ranger Insights. The Ranger feature scans the network and provides visibility into all the unsecured assets."

"I work in vulnerability management, and for me, at the moment, its automation is most valuable. For the SOC team, incident visibility would be most valuable, but for me, it is automation."

"The solution can search for hidden and dormant threats on encrypted traffic in your environment."

"It's effectively helped to reduce organizational risk."

"It delivers the type of security which we were hoping for, since we have a lot of different endpoint users utilizing different types of software. We have people who only use Office software, like email, Word, and PDFs. Then, we have people who use some applications that other people wrote. We also write applications in-house using people who develop software. Therefore, we have some machines using very high-end developer software for mechanical development, electronic development, and software development. Those users are used to managing their PC on their own. The centralize platform allows us to differentiate between those three groups of people. We have overall control and can oversee the security levels at all the endpoints. They have not yet been blocked in any way when performing the functions"

More SentinelOne Singularity Complete pros

Cons

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."

"The detection component is something that they have to work on."

"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"

"It takes more time to investigate or dig up and understand what's going on."

"One minor issue that somebody mentioned was that they didn't like their management console."

"The product's initial setup process could be easy."

"The product's technical support is slow."

"Too many false positives are reported."

More CylanceOPTICS cons

"Using the filters takes a little bit of time to get to used to."

"Maybe they can develop some firewall aspects for it to better protect us."

"If it had a little bit more granularity in the roles and responsibilities matrix, that would help. There are users that have different components, but I'd be much happier if I could cherry-pick what functions I want to give to which users. That would be a huge benefit."

"We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from."

"It is not so much on the Singularity platform itself, but they have their own built-in SIEM that is included with it. That needs to evolve a little bit. It is relatively basic in its capabilities. They have potential there for a great product and a needed product too. Having some kind of SIEM capability with the endpoint solution will save me from buying a bigger SIEM or buying another one. I could just use the one that comes with my endpoint solution."

"Interoperability with other SentinelOne solutions and other third-party tools is an area where you can run into some issues. Because of the way the agent works, there are sometimes things that are blocked or prevented from happening that are not identified as a threat, and therefore, not alerted in the console. Sometimes, we do have to dig through the logs, run tests, and adjust the whitelisting or exclusions to make sure that other applications will run properly."

"I would appreciate seeing the browser extension react more effectively to events, going beyond mere detection."

"It would be good to see some small tools to test files or hashes that are a potential threat, I know there are already products offering this."

More SentinelOne Singularity Complete cons

Pricing and Cost Advice

"I would rate the pricing a three out of five."

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."

"CylanceOPTICS is probably priced equal to other EDRs in the market."

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."

"SentinelOne's pricing could be lower."

"The pricing for SentinelOne Singularity Complete is competitive."

"SentinelOne is significantly less expensive than CrowdStrike. I recently did a price comparison between CrowdStrike and SentinelOne to determine where we are going for the next three years. CrowdStrike is 200% to 300% the cost."

"Its price can be lower because I'm seeing competition from another vendor who beats it on commercials."

"I find the licensing cost for SentinelOne Singularity Complete fair."

"I do not know much about the pricing. What I do know is that the person who negotiates most of the pricing is quite a hard bargainer. In that regard, he often says that he managed to get a very good deal. When we first looked at replacing our old system with Singularity Complete, its price was definitely a big factor. Back then, Singularity Complete was fairly new to the marketplace. We got quite a good deal as an early adopter. They have honored that and respected that we were an early adopter, and I feel we are still getting a very good price."

"There are cheaper options out there that I know are not as effective. I have administered several of them, not for this organization but for others. The thing I like about SentinelOne is that I know that if it raises an alert, it is worth looking at, so we are not dealing with a lot of false positives. It is rare."

"My understanding is that we did a pretty good deal on SentinelOne. A part of that is because we were their customers very early on, and we also use their products a lot. We are interested in the new products that come out. We go to their demos, and we go to their events. We do save a lot of money. It is not cheap, but it is worth it. We spend a lot of money on a lot of things, and most of them do not do as much as SentinelOne."

More SentinelOne Singularity Complete pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

21%

Computer Software Company

20%

Government

Insurance Company

Computer Software Company

20%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Optics?

I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.

See all answers

What is your experience regarding pricing and costs for Blackberry Optics?

CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.

See all answers

What needs improvement with Blackberry Optics?

The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...

See all answers

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...

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Which is better - SentinelOne or Darktrace?

Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...

See all answers

What do you like most about SentinelOne Singularity?

The Ranger feature is valuable.

See all answers

Comparisons

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Compared 56% of the time

Rapid7 InsightIDR vs CylanceOPTICS

Compared 44% of the time

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Datto Endpoint Detection and Response (EDR) vs SentinelOne Singularity Complete

Compared 6% of the time

Microsoft Defender for Endpoint vs SentinelOne Singularity Complete

Compared 6% of the time

Darktrace vs SentinelOne Singularity Complete

Compared 5% of the time

CrowdStrike Falcon vs SentinelOne Singularity Complete

Compared 5% of the time

Bitdefender GravityZone EDR vs SentinelOne Singularity Complete

Compared 4% of the time

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Product Reports

Buyer's Guide

CylanceOPTICS

May 2025

Download CylanceOPTICS product report

Buyer's Guide

SentinelOne Singularity Complete

April 2025

Download SentinelOne Singularity Complete product report

Also Known As

No data available

Sentinel Labs, SentinelOne Singularity

Overview

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.

SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.

What are the key features of SentinelOne Singularity Complete?

Rollback Feature: Enables restoration of affected systems to a healthy state after an attack.
Ransomware Protection: Advanced mechanisms to prevent and mitigate ransomware threats.
Machine Learning and AI: Utilizes cutting-edge technology for precise threat detection and response.
Seamless Integration: Works well with third-party tools for enhanced endpoint protection.
Real-Time Protection: Proactively defends against advanced threats with minimal delays.

What benefits and ROI should users consider?

Reduced False Positives: Accurate threat detection limits operational disruptions.
Efficient Endpoint Protection: Ensures security with low system impact.
User-Friendly Experience: Simplified management and ease of use aid productivity.
Deep Forensic Analysis: Assists in effective threat investigation and response.
Cost-Effective Security: Positions as a worthwhile alternative to traditional antivirus solutions.

Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.

SentinelOne

Sample Customers

Cerdant, Washoe County School District

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Buyer's Guide

CylanceOPTICS vs. SentinelOne Singularity Complete

April 2025

Free Report: CylanceOPTICS vs. SentinelOne Singularity Complete

Find out what your peers are saying about CylanceOPTICS vs. SentinelOne Singularity Complete and other solutions. Updated: April 2025.

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