CylanceOPTICS vs SentinelOne Singularity Complete comparison

CylanceOPTICS vs. SentinelOne Singularity Complete

Download the complete report

Helped 860,632 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CylanceOPTICS

Ranking in Endpoint Detection and Response (EDR)

42nd

Average Rating

7.4

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

No ranking in other categories

SentinelOne Singularity Com...

Ranking in Endpoint Detection and Response (EDR)

2nd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

198

Ranking in other categories

Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (2nd)

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.1% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.8%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

HERNAN RODRIGUEZ

IT Security Engineer at Cybolt

Easy to use

CylanceOPTICS is easy to use. The product's technical support is slow. I have been using the product for three years. CylanceOPTICS is easy to use. I rate the solution a nine out of ten.

Read full review

Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

It integrates well with other platforms, is user-friendly, and is stable

SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's pretty unintrusive"

"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."

"CylanceOPTICS is easy to use."

"You can use the solution to query certain things."

"The solution has a high level of trust in the industry."

"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."

"It automatically blocks the threats, helping us investigate if they harm the environment."

"The most valuable feature is the ability to respond to zero-day and unknown threats."

More CylanceOPTICS pros

"The solution is both stable and scalable."

"The 365 management and analytics from the cloud is another great feature."

"The threat detection and prevention capabilities are valuable, providing development programming support that enables us to perform fair investigations."

"Whether our endpoints are running on Windows, Mac, Linux, or any flavor of operating systems, and even mobile devices, we can have a central dashboard through which we can do complete user management and policy management. We can have a complete security posture organization-wise, department-wise, or business-wise."

"Another valuable feature is that if a machine is infected, one that may infect other computers within the network, we have the capability of segregating that machine in the network so that it remains connected to the internet but is cut off from the other machines in the network. That helps prevent spreading of the infection. That's a very unique feature, one I have not seen in the last 10 to 15 years from any other antivirus program. That's amazing."

"The initial setup is very straightforward and easy."

"The platform is user-friendly, easy to administer, and aligns well with GDPR requirements, which is crucial for us."

"The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

More SentinelOne Singularity Complete pros

Cons

"The reporting is very weak and not very good at all."

"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"

"The product's initial setup process could be easy."

"One minor issue that somebody mentioned was that they didn't like their management console."

"The product's technical support is slow."

"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."

"Too many false positives are reported."

"The detection component is something that they have to work on."

More CylanceOPTICS cons

"I really haven't done enough to really see any improvements."

"The false alerts can be annoying, especially during administrative tasks."

"The speed of investigation of the MDR service team must be improved."

"Email security should also integrate with it to get more visibility on it."

"SentinelOne's phishing feature could be improved."

"The anti-ransomware technology takes up a lot of disc space."

"I would like to see a better mobile app so that I could look through my phone at the alerts and not have to go to the website. They should make it a little more mobile-accessible."

"We ran into production issues related to CPU utilization on Linux endpoints. Our production environment's performance got degraded like anything."

More SentinelOne Singularity Complete cons

Pricing and Cost Advice

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."

"I would rate the pricing a three out of five."

"CylanceOPTICS is probably priced equal to other EDRs in the market."

"SentinelOne Singularity Complete is cheaper than CrowdStrike but more expensive than any traditional anti-virus solution."

"The cost of Singularity Complete is similar to our previous solution but it comes with additional options such as Kubernetes integration."

"Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."

"SentinelOne Singularity Complete is a fair price."

"Its cost is similar to Trend Micro, but the protection is much better."

"It is expensive. There is no doubt about it. If one of the functions does not work, it becomes very difficult for any CIO to justify the cost."

"I rate Singularity Complete four out of 10 for affordability. SentinelOne costs more than traditional antivirus solutions, but we get more out of it. It hasn't saved us any money, but it's an EDR solution, so we get a lot of value from it."

"The pricing and licensing make sense."

More SentinelOne Singularity Complete pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.

See recommendations

860,632 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

19%

Computer Software Company

17%

Financial Services Firm

Insurance Company

Computer Software Company

19%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Optics?

I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.

What is your experience regarding pricing and costs for Blackberry Optics?

CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.

What needs improvement with Blackberry Optics?

The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...

Which is better - SentinelOne or Darktrace?

Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...

What do you like most about SentinelOne Singularity?

The Ranger feature is valuable.

CrowdStrike Falcon vs CylanceOPTICS

Comparisons

Compared 50% of the time

Rapid7 InsightIDR vs CylanceOPTICS

Compared 50% of the time

More CylanceOPTICS Competitors

Microsoft Defender for Endpoint vs SentinelOne Singularity Complete

Compared 5% of the time

CrowdStrike Falcon vs SentinelOne Singularity Complete

Compared 5% of the time

Datto Endpoint Detection and Response (EDR) vs SentinelOne Singularity Complete

Compared 5% of the time

Darktrace vs SentinelOne Singularity Complete

Compared 5% of the time

Trellix Endpoint Security Platform vs SentinelOne Singularity Complete

Compared 4% of the time

More SentinelOne Singularity Complete Competitors

Product Reports

CylanceOPTICS

Download CylanceOPTICS product report

SentinelOne Singularity Complete

Download SentinelOne Singularity Complete product report

Also Known As

No data available

Sentinel Labs, SentinelOne Singularity

Overview

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.

SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.

What are the key features of SentinelOne Singularity Complete?

Rollback Feature: Enables restoration of affected systems to a healthy state after an attack.
Ransomware Protection: Advanced mechanisms to prevent and mitigate ransomware threats.
Machine Learning and AI: Utilizes cutting-edge technology for precise threat detection and response.
Seamless Integration: Works well with third-party tools for enhanced endpoint protection.
Real-Time Protection: Proactively defends against advanced threats with minimal delays.

What benefits and ROI should users consider?

Reduced False Positives: Accurate threat detection limits operational disruptions.
Efficient Endpoint Protection: Ensures security with low system impact.
User-Friendly Experience: Simplified management and ease of use aid productivity.
Deep Forensic Analysis: Assists in effective threat investigation and response.
Cost-Effective Security: Positions as a worthwhile alternative to traditional antivirus solutions.

Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.

SentinelOne

Sample Customers

Cerdant, Washoe County School District

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

CylanceOPTICS vs. SentinelOne Singularity Complete