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Cynet vs Datto Endpoint Detection and Response (EDR) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cynet
Ranking in Endpoint Detection and Response (EDR)
14th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
45
Ranking in other categories
Security Information and Event Management (SIEM) (19th), Endpoint Protection Platform (EPP) (18th), User Entity Behavior Analytics (UEBA) (8th), Threat Deception Platforms (2nd), Network Detection and Response (NDR) (9th), Extended Detection and Response (XDR) (11th), Ransomware Protection (5th)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of Cynet is 1.6%, down from 1.6% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.1%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Cynet1.6%
Datto Endpoint Detection and Response (EDR)1.1%
Other93.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Roshan Jadhav - PeerSpot reviewer
Technical Consultant at Vincacyber
Has improved threat detection and streamlined incident analysis through centralized control and AI-driven insights
People are looking for Cynet because it has next-generation threat protection that detects zero-day threats. It has UEBA (user entity behavior analysis), threat hunting features, and storage device control where we can create profiles and block unauthorized USB storage devices. We can also create threat protection policies to detect malware, ransomware, and many other threats. The most valuable feature is the UBA (User behavior analysis). It has integration with SIEM solutions, allowing us to share our logs to third-party SIEM servers. Cynet has AI integration which showcases complete forensic data about threats, making it very easy to understand what happened with the system and what type of incident was detected. Autonomous breach protection is a feature of Cynet which can detect and mitigate known and unknown threats based on signatures. If there are any signature-less files, malware, or ransomware, it will detect them based on autonomous breach protection capabilities. The centralized management console provides a dashboard where we can see four types of attack vectors and incident counts in real-time. It continuously scans the radar and shows open alerts related to files, hosts, users, or networks. We can easily export these alerts and send reports via email.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Cortex XDR by Palo Alto Networks is that it collects logs from different sections such as the endpoint, the network, and the cloud, making it easy to investigate alerts, collect some of the investigation packages related to the infected machines, and provide live response."
"These days it's machine-learning technology and behavior-based analytics features that make us more secure."
"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"Since using Cortex XDR by Palo Alto Networks, our MTTR has reduced, which means the mean time to resolve any ticket has been reduced."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"There are a lot of lead solutions in this space, however, Palo Alto is number one."
"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."
"I have found the solution to be very easy in respect of the integration and configurable."
"The SOAR function, deception, and forensics are very useful."
"We especially like the fact that it can stop any kind of attack."
"Cynet's centralized control feature is very user-friendly, has a good user interface, and is very convenient, requiring hardly one or two people to manage the entire console, which is not resource-heavy and automates many processes, making it very easy to use without alert fatigue due to low false positives."
"A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs."
"The most valuable feature of this solution is the network part of it because most of the endpoint products in XDS products we find Cynet has networking user behavior analysis and network analysis, for the whole team."
"The customer service and support get back to you real quick."
"At the end of the day, Cynet got the maximum rating."
"The interface is exceptionally clear and easy to understand."
"The ease of deployment has been good."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
 

Cons

"We would also like to have advanced tech protection and email scanning."
"Dashboards do not allow everyone to see what's happening."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"The onboarding process could be better."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"Their technical support can be improved in terms of speed when opening a ticket."
"Their support for issues related to the portal or feature problems isn't great."
"They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
"The inability to add contact information inside the Cynet is also an issue because it makes things more complicated. I would like to have a simple feature to enter a contact name and number for the person taking care of that unit or that server."
"SIEM - Although with their Centralised Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future."
"Increased application for SOAR abilities across interconnected devices would be a welcome improvement."
"Previously, we used Cynet, but transitioned to Trend Micro due to the lack of complete SSO services, which were costly."
"Having a DLP feature would add value"
"The inclusion of web filtering would be good."
"The solution could improve by having more deployment methods."
"The solution should allow the automation of playbooks."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
 

Pricing and Cost Advice

"The cost depends on your chosen license type, like Pro or other licenses."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"The price of the solution is high for the license and in general."
"Our customers have expressed that the price is high."
"The price was fine."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"This is an expensive solution."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"Everything is included in this one solution and the pricing is pretty competitive."
"Cynet is cheaper than other solutions in the market."
"It is extremely affordable. I'll give it a five out of five in terms of price. It was half the cost of the next closest competitor, and the competitor didn't provide SOC services."
"Pricing wise, Cynet seems to be very competitive. The cost is probably lower than that offered by many of its competitors for all the functions and features it offers."
"We purchase the product’s yearly license."
"Cynet is cheap."
"Its licensing is on a monthly basis."
"The price should not be less than $100 which is quite reasonable for this solution because you are getting multiple components."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"Datto Endpoint Detection and Response is not an expensive solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
9%
Construction Company
8%
Comms Service Provider
12%
Computer Software Company
8%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise7
Large Enterprise12
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you ...
What is your experience regarding pricing and costs for Cynet?
Cynet is not very costly. We can refer it to other customers because Cynet does not ask for additional costs for add-...
What needs improvement with Cynet?
One area where Cynet needs improvement is tamper protection for Mac and Linux agents. It currently has tamper protect...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Infocyte HUNT
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Meuhedet, East Boston Neighborhood Health Center
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Find out what your peers are saying about Cynet vs. Datto Endpoint Detection and Response (EDR) and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.