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Datto Endpoint Detection and Response (EDR) vs Huntress Managed EDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
48th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
60
Ranking in other categories
Managed Detection and Response (MDR) (1st)
 

Mindshare comparison

As of June 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.2%, down from 2.1% compared to the previous year. The mindshare of Huntress Managed EDR is 3.2%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR3.2%
Cortex XDR by Palo Alto Networks3.5%
Datto Endpoint Detection and Response (EDR)1.2%
Other92.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."
"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."
"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"Palo Alto is one of the tech vendors that always provides top-of-the-line products."
"The policy configuration is great, the granularity of policies that are available is very helpful, it is straightforward to set up, and it has pretty much everything we need and works well within the Palo Alto ecosystem."
"Monitoring is most valuable."
"They have a new GUI which is just fantastic."
"The ease of deployment has been good."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or to hire expensive security analysts, which is very important as we can use the money that we saved on those in improving equipment."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"Huntress Managed EDR provides that human in the loop, which means someone is always watching your back, and that's the main difference."
"Huntress Managed EDR has helped me reduce the need for expensive security tools or to hire expensive security analysts."
"For us, Huntress Managed EDR has been a game changer for the SMB market."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or hiring additional security analysts since I can use that as the first port of call versus trying to get an external SOC."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"Huntress Managed EDR is a spectacular solution for the SMB space."
 

Cons

"This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"I feel that it should not be a licensed activity because a feature should allow us to see applications running on end devices."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"A little bit more automation would be nice."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"We would also like to have advanced tech protection and email scanning."
"The inclusion of web filtering would be good."
"The solution should allow the automation of playbooks."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution could improve by having more deployment methods."
"One downside of Huntress Managed EDR, compared to the CrowdStrike agent, is that it takes a longer time to push it out to all of our endpoints and ensure everything is configured correctly."
"What I dislike about Huntress Managed EDR is that I would probably change my opinion since about the only thing I could really see is bringing down the price somewhat."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"I would like the API to be a little better. They are getting there."
"The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm."
"The integration with Autotask could be improved."
"The solution's UI is an area with certain shortcomings that need improvement."
 

Pricing and Cost Advice

"This is an expensive solution."
"It has a yearly renewal."
"The pricing is okay, although direct support can be expensive."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"Datto Endpoint Detection and Response is not an expensive solution."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"It works well for an MSP."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"I believe Huntress offers competitive pricing overall."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Comms Service Provider
13%
Computer Software Company
9%
Manufacturing Company
8%
Retailer
7%
Computer Software Company
12%
Manufacturing Company
9%
Outsourcing Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
No data available
By reviewers
Company SizeCount
Small Business61
Midsize Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What needs improvement with Huntress?
I believe that the new support feature they've added, the managed endpoint protection and response, should be include...
What is your primary use case for Huntress?
My main use case for Huntress Managed EDR is that it lets me sleep at night, knowing that the Huntress team is making...
What advice do you have for others considering Huntress?
The twenty-four hour per day human-led SOC support from Huntress Managed EDR is probably the biggest reason why we're...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Information Not Available
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Huntress Managed EDR and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.