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Darktrace vs ESET Cloud Apps Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
11th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
85
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (12th)
ESET Cloud Apps Protection
Ranking in Email Security
49th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (66th), Patch Management (20th)
 

Mindshare comparison

As of November 2026, in the Email Security category, the mindshare of Darktrace is 1.8%, down from 2.5% compared to the previous year. The mindshare of ESET Cloud Apps Protection is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Darktrace1.8%
ESET Cloud Apps Protection0.6%
Other97.6%
Email Security
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides great network protection."
"I have found the automation and AI features to be valuable. If someone were to come in to the office at midnight and log in, Darktrace would flag it."
"The autonomous response is also highly designed in Darktrace."
"Because of unsupervised machine learning, its detection capability is quite good."
"The most valuable feature is the endpoint protection."
"Based on our experience with DarkTrace, I would advise that if they are comparing prices, ROI and everything, I think Darktrace is better than FireEye."
"The autonomous mode, which is the Antigena AI response, is particularly valuable."
"I highly recommend the overall solution to other users and rate it as nine out of ten."
"It's a trustworthy solution that is easy to learn."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
 

Cons

"I would like for the product to work on the endpoints as well. I would like to see enhanced visibility into the endpoints and network but this solution only sits on the network itself."
"Darktrace would tell you, for example, if there was a ransomware attack, but it wouldn't stop the attack."
"It is expensive, but everything else has been great so far."
"The initial setup is more complex and time-consuming than some solutions."
"Its documentation is not up to the mark. At times, I have a lot of trouble finding a solution."
"Darktrace needs significant improvement in its notification capabilities."
"There are still some issues with the network capturing or blocking traffic even after implementing exceptions. It requires more learning in this area."
"It would be good if they can include some endpoint protection for remote workers. Nowadays, most people are working remotely. Therefore, they should include some type of sensors that can be installed on the endpoint in order to directly report the main usage and protect remotely. Phone protection will also be a great feature to add to Darktrace."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
 

Pricing and Cost Advice

"There is an annual license to use Darktrace."
"The solution is about $6,000 per quarter."
"I am using a demo of Darktrace for deployment and testing which is free."
"I'm unfamiliar with the exact cost, but we have a yearly license and had to pay for Darktrace's services before the deployment. The product is very expensive, so some organizations can't afford to pay the total amount directly, meaning they often seek a partner or pay in installments, which increases the price more."
"The cost of the solution can be reduced to make it more appealing to customers."
"If you consider the features and the cost of market leaders, we are satisfied with the pricing."
"Prior to negotiating, Darktrace offered their appliance and service for $80,000 per year."
"The price of Darktrace is high and could be reduced. We pay approximately $30,000 to $54,000 annually."
"The solution provides affordable pricing for medium sized industries."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
8%
Government
7%
Comms Service Provider
14%
Construction Company
14%
Computer Software Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise21
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
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Also Known As

No data available
ESET Mail Security
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
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Find out what your peers are saying about Darktrace vs. ESET Cloud Apps Protection and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.