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ESET Cloud Apps Protection vs Fortinet FortiMail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
31st
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (40th), Patch Management (25th)
Fortinet FortiMail
Ranking in Email Security
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.4%, up from 0.4% compared to the previous year. The mindshare of Fortinet FortiMail is 4.4%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail4.4%
ESET Cloud Apps Protection0.4%
Other95.2%
Email Security
 

Featured Reviews

LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
MOHAN SUKUMAR - PeerSpot reviewer
Secure email management improves through advanced filtering and dynamic virus scanning
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention. It also allows for email forwarding, dynamic filtering, and scanning based on virus signatures. I can set varying levels of security. The tool is flexible and provides essential features for mail security and management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The biggest implementation my team has done for Fortinet FortiMail was for more than five thousand people, and the most valuable feature was its anti-spam feature."
"Its threat detection capabilities have been beneficial."
"The anti-spam functionality is good and works well."
"Fortinet’s support services are good."
"The GUI isn't hard to use. When we do a demo and explain the features of Fortinet products to our customers, they understand very quickly. They can easily manage their systems without us."
"The deployment is simple and once up and running it is easy to manage."
"It is one of the most efficient solutions in our environment. We have more than nine hundred users. All of these users are protected by Fortinet FortiMail."
"The most valuable aspects of this solution are that it protects us from spam and phishing attacks. We had a lot of attacks coming in and then we deployed this solution and they stopped. We no longer have any spam or phishing issues."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"Online support sometimes takes up to a week to get back to you."
"Sometimes it takes a little bit too long to determine if an email is good or not. If they could shorten that time span, it'd be so much better. It does delay our email, which does not make users happy. That said, I would have to say we have not been blacklisted for quite a while now."
"Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved."
"The main area for improvement is the pricing."
"The security products stop their operations once the subscription period expires. It is a wrong policy. If I trust a product, it has to continue working even after expiry. It should have a grace period of 30, 40, or 60 days. We can extend the subscription during those days. In some places, subscription extensions can take up to six weeks. During the renewal process, the support offered by the company is very poor. It also reduces security. We pay for the expired period but do not get protection during those times. The user of Fortinet FortiMail should have a feature to see spam names."
"Fortinet FortiMail's pricing could be improved."
"The solution's pricing could be improved."
"The sandboxing features are not well done in Fortinet FortiMail, making it an area of improvement."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"I have no information on pricing for the competition because right now, my company is working only with Fortinet, but I can say that in general, the price for Fortinet FortiMail was accepted by the customers easily. The POC is also important when a customer is buying a solution. The customer wants to see how the product runs, and as Fortinet FortiMail is a stable product that runs without big issues, it has a bigger chance of getting chosen by customers over its competitors, even if its price may be a little higher. Pricing for the solution is competitive. Sometimes it's less, sometimes it's a little bit higher, but it isn't far from what other solutions charge."
"The pricing is on the higher side."
"The licensing model for this solution is better because it is based on the box and not the number of users."
"The solution is quite pricey compared to other competitors in the market."
"It is reasonable."
"Fortinet Fortimail has reasonable pricing."
"The fees for Fortinet FortiMail can be complicated. However, overall the pricing is fair."
"The annual cost is $55,000."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Computer Software Company
14%
Media Company
8%
Consumer Goods Company
7%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise22
Large Enterprise14
 

Questions from the Community

What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What is your experience regarding pricing and costs for Fortinet FortiMail?
Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like...
What needs improvement with Fortinet FortiMail?
It can be somewhat difficult to prepare precise or very deep rules to improve security, though the product is very good.
 

Also Known As

ESET Mail Security
FortiMail
 

Overview

 

Sample Customers

Information Not Available
Magromer Cueros y Pieles S.A.
Find out what your peers are saying about ESET Cloud Apps Protection vs. Fortinet FortiMail and other solutions. Updated: July 2025.
866,088 professionals have used our research since 2012.