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ESET Cloud Apps Protection vs Fortinet FortiMail comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Ranking in Email Security
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
48
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (11th)
ESET Cloud Apps Protection
Ranking in Email Security
29th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (37th), Patch Management (22nd)
Fortinet FortiMail
Ranking in Email Security
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 13.1%, down from 19.0% compared to the previous year. The mindshare of ESET Cloud Apps Protection is 0.4%, down from 0.4% compared to the previous year. The mindshare of Fortinet FortiMail is 5.1%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Nigus Machin Amare - PeerSpot reviewer
Offers advanced protection from email-based attacks and consistently blocks spam
The most valuable features are Fortinet FortiMail ( /products/fortinet-fortimail-reviews )'s ability to protect from advanced features of email-based attacks, including protection against ransomware and malware attacks. It is especially effective in blocking spam through standards like wrong source IP for email-based attacks. Its high scalability and stability, especially for financial institutions, are noteworthy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is good and quick to resolve issues."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The initial setup was easy."
"Defender helps us prioritize threats across our organization."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"The anti-spam feature is very valuable."
"Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good."
"Technical support is great. They're available 24/7 and their response time is typically within the hour."
"I would rate Fortinet FortiMail ten out of ten overall."
"One major benefit of the Fortinet FortiMail product is its ease of management."
"The most valuable feature of the solution is its interface, allowing users to get around the solution easily. The integration capabilities in the solution are also very easy."
"It can block a lot of fake emails."
"The key benefits of this solution are its user-friendly interface and clear instructions, as well as the wealth of online resources and helpful health community available for support. These features make it easy for users to navigate and utilize the solution effectively."
 

Cons

"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"Configuration requires going to a lot of places rather than just accessing one tab."
"There is room for improvement in terms of reporting."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"Configuration at the mid-level could be improved for the support team."
"We need a separate license and we don't know how to get the license that is required."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"It is not easy to install."
"A room for improvement in Fortinet FortiMail is that it only has a hardware version. I also didn't find the solution scalable, so that's another area for improvement."
"There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list."
"I believe there is room for enhancement in content and web security features."
"The product's price is an area with shortcomings, making it an area where improvements are required."
"The solution doesn't scale easily."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"Maybe FortiMail's integration could be better."
 

Pricing and Cost Advice

"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"I know that the product is incredibly expensive."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"The license is expensive because the cost is based on the number of users."
"The pricing is normal. Considering its popularity, it's not overpriced."
"The solution provides affordable pricing for medium sized industries."
"FortiMail is not cheap."
"FortiMail has extra charges for installation, configuration, and project management."
"It is a fairly priced product, considering what it does. The product offers good value for the money users spend on it."
"The fees for Fortinet FortiMail can be complicated. However, overall the pricing is fair."
"The solution is reasonably priced compared to one of its competitors."
"If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."
"There is a license required for this solution."
"It is an expensive product."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
12%
Comms Service Provider
8%
Media Company
8%
Wholesaler/Distributor
8%
Educational Organization
49%
Computer Software Company
8%
Financial Services Firm
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
I don't have detailed specifics on pricing, setup cost, or licensing.
What needs improvement with Microsoft Defender for Office 365?
I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.
What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What is your experience regarding pricing and costs for Fortinet FortiMail?
The pricing of Fortinet FortiMail is cheaper compared to Cisco, which was quite expensive.
What needs improvement with Fortinet FortiMail?
The area that could use some improvement in Fortinet FortiMail is the integration process. I would like the integrati...
 

Also Known As

MS Defender for Office 365
ESET Mail Security
FortiMail
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Information Not Available
Magromer Cueros y Pieles S.A.
Find out what your peers are saying about ESET Cloud Apps Protection vs. Fortinet FortiMail and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.