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Darktrace vs Qualys TotalCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
SentinelOne Singularity Cloud enhances security, efficiency, and ROI by reducing incident times, costs, and resource needs while improving compliance.
Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
Sentiment score
5.5
Qualys TotalCloud boosts efficiency, reduces manual effort, decreases risk, and offers significant cost savings with a notable ROI.
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
IT Support Specialist at a non-tech company with 201-500 employees
It has saved us more than 50% of our time.
Sr security engineer at Halodoc
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
CallStream helps us integrate and automate tasks.
Senior Security Consultant at CyberNxt Solutions LLP
 

Customer Service

Sentiment score
7.8
SentinelOne Singularity Cloud Security is praised for responsive support, though recent acquisition slightly impacted personalized service.
Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Sentiment score
7.4
Qualys TotalCloud support is praised for efficiency and staff knowledge but criticized for delays and inconsistent quality.
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
Throughout the migration, they remained available for several hours without complaint, providing assistance at every step.
Mobile Application Developer at a retailer with 1-10 employees
In my experience, I have never encountered a junior person or someone without knowledge coming into support from SentinelOne.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Works at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Cloud Security offers highly rated scalability, easily integrating across environments and accommodating growth despite some configuration challenges.
Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
Sentiment score
7.8
Qualys TotalCloud excels in scalability, efficiently supporting diverse environments and business sizes, though it may require skilled management.
The SentinelOne Singularity Cloud exhibits high scalability.
Security Analyst at Intersistemi Italia s.p.a.
We've automated in our MDM so any device that we start in our MDM automatically installs SentinelOne.
IT Support Specialist at a non-tech company with 201-500 employees
It is scalable. I would rate it a ten out of ten for scalability.
Sr security engineer at Halodoc
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
8.3
SentinelOne Singularity Cloud Security is highly stable, reliable, and rated 9/10, with only minor UI and communication issues.
Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Sentiment score
8.3
Qualys TotalCloud is highly stable with reliable support, 99.9% uptime, minimal bugs, and effective maintenance communication.
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
The only downtime we had was when switching from V1 to V2 but it was smooth.
Cloud Security Specialist at a insurance company with 10,001+ employees
I would rate it a ten out of ten for stability.
Sr security engineer at Halodoc
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
Developer at a consultancy with 10,001+ employees
 

Room For Improvement

Users desire improved integration, interface, automation, detection accuracy, documentation, reporting, security, and customization to address existing concerns.
Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
Users suggest enhancing Qualys TotalCloud with clearer reports, better integration, intuitive UI, AI risk assessments, and improved documentation.
If notifications are available, then it will be more helpful, easy, and time-saving.
Sr Security Analyst at a computer software company with 201-500 employees
Alerts should be directly tied to compliance standards and have a clear role in the overall compliance process.
Cloud Security & Architecture Specialist at a insurance company with 10,001+ employees
The Infrastructure as Code service available in PingSafe and the services available in AWS cloud security can be merged so that we can get the security data directly from AWS cloud in PingSafe.
Cloud Engineer at a tech services company with 201-500 employees
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
 

Setup Cost

SentinelOne offers competitive, flexible pricing with good value, though some find it high for large deployments.
Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
Qualys TotalCloud's pricing is high yet justified by comprehensive features and flexibility, benefiting larger enterprises seeking robust security.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
If you want to buy just EDR, the price is less. XDR is a little bit more expensive.
IT Security Specialist at Tailor Security Tech
It should not be based on subscription. It should be based on the number of servers that I am scanning.
AVP DevOps and Product Support at a recruiting/HR firm with 1,001-5,000 employees
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
 

Valuable Features

SentinelOne Singularity Cloud Security provides scalable AI-driven cloud protection with automated remediation, deep visibility, and seamless third-party integration.
Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
Qualys TotalCloud offers comprehensive vulnerability detection, cloud security management, and automation with insightful dashboards for efficient threat management.
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
Cloud Security Specialist at a insurance company with 10,001+ employees
The cloud misconfiguration feature gave us almost zero false positives.
Sr security engineer at Halodoc
PingSafe has sped up the process by 80% to 90%.
Sr Security Analyst at a computer software company with 201-500 employees
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
 

Categories and Ranking

SentinelOne Singularity Clo...
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Ranking in Cloud Security Posture Management (CSPM)
3rd
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
124
Ranking in other categories
Vulnerability Management (4th), Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Compliance Management (1st), AI Observability (3rd)
Darktrace
Ranking in Cloud Security Posture Management (CSPM)
10th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (7th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (5th), AI Observability (6th)
Qualys TotalCloud
Ranking in Cloud Security Posture Management (CSPM)
8th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
8th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Vulnerability Management (11th), Container Security (13th), Cloud Workload Protection Platforms (CWPP) (9th), SaaS Security Posture Management (SSPM) (1st)
 

Mindshare comparison

As of May 2026, in the Cloud-Native Application Protection Platforms (CNAPP) category, the mindshare of SentinelOne Singularity Cloud Security is 6.4%, up from 3.5% compared to the previous year. The mindshare of Darktrace is 2.4%, up from 1.0% compared to the previous year. The mindshare of Qualys TotalCloud is 1.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud-Native Application Protection Platforms (CNAPP) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Cloud Security6.4%
Qualys TotalCloud1.8%
Darktrace2.4%
Other89.4%
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

Sreeraj Mohandas - PeerSpot reviewer
Security Engineer at HashXpert
Consolidated cloud security has reduced manual work and has automated vulnerability remediation
I elaborate on my rating of SentinelOne support by mentioning that there was some time where the troubleshooting took a longer time. In fact, there were many meetings going on. The availability of the document on the internet is on a lesser side because as an engineer, I would want to know about the troubleshooting aspects of this particular tool. When I am facing a customer, I do not prefer to bring the vendor to every call and try to resolve it, as it takes months and months. It would be better to have a training session with the engineer on site to explain and train properly. This is not the case with SentinelOne, so this is the only thing I have a complaint about. I do not have any other room for improvement to suggest within SentinelOne itself. However, I would really want the AI assistant for the threat hunting part to be more accessible. They have it, but they are making it licensed, so it is a bit on the higher end.
AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
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Use our free recommendation engine to learn which Cloud-Native Application Protection Platforms (CNAPP) solutions are best for your needs.
893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
9%
Government
5%
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
9%
Government
7%
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business52
Midsize Enterprise23
Large Enterprise58
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise19
Large Enterprise29
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise27
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
My experience with the pricing, setup costs, and licensing of SentinelOne Singularity Cloud Security is that the pric...
What needs improvement with PingSafe?
Integration could be improved because not all solutions can be integrated with SentinelOne Singularity Cloud Security...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
 

Also Known As

PingSafe
No data available
Qualys TotalCloud with FlexScan
 

Overview

 

Sample Customers

Information Not Available
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Information Not Available
Find out what your peers are saying about Darktrace vs. Qualys TotalCloud and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.