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Datadog vs ExtraHop Reveal(x) for IT Operations comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (1st), Log Management (3rd), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (6th), AI Observability (1st)
ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
71st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (10th), IT Operations Analytics (13th), Network Packet Capture (6th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Datadog is 2.2%, down from 3.2% compared to the previous year. The mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Datadog2.2%
ExtraHop Reveal(x) for IT Operations0.6%
Other97.2%
Network Monitoring Software
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspects of the product include the APM and profiler."
"The solution is good for complex integations which have lots of downstream and involve multiple combined systems."
"It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things."
"It really provides a lot of visibility in terms of how our software is working, and if there are any problems, it surfaces them right away and we get alerts in Slack, making it an essential tool for a company that provides software as a service."
"I find the greatest feature is being able to search across logs from various microservices."
"Datadog has positively impacted my organization by allowing for a more proactive response to issues whenever they occur."
"Every squad is now confident in their ability to quickly identify and diagnose issues when they arise."
"Knowing the entry point helps us choose which part of the program should be improved next, and it also helps us with collecting important data about the overall usage of each module within our application."
"It gives you full 360-degree visibility into your entire infrastructure."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"ExtraHop is far ahead of anything comparable in the industry."
"We have been able to improve the mean time to resolution by several hours in some cases."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"This is a must-try product."
"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
 

Cons

"I think better access to their engineers when we have a problem could be better."
"I would like better navigability across pages."
"In terms of UI, everything is very small, which makes it quite difficult to navigate at times."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"Some of the interface is still confusing to use."
"The logging could be improved in the future."
"Datadog could improve the flexibility with AI and ML concepts. This will allow customers to be more leveraged towards publishing."
"I think Datadog can be improved by continually finding errors and making things easy to see and customize."
"The solution could get more aggressive in the discounting of the overall cost."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"Additional out-of-the-box solutions and use cases would be nice."
"This solution would be improved if it had the ability to retain data longer."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
 

Pricing and Cost Advice

"Licensing is based on the retention period of logs and metrics."
"They prefer monthly subscriptions."
"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
"Our licensing fees are paid on a monthly basis."
"The price is better than some competing products."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"The tool is open-source."
"The pricing is fair considering the value provided."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Outsourcing Company
8%
Computer Software Company
7%
Financial Services Firm
13%
Outsourcing Company
11%
Construction Company
11%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise50
Large Enterprise100
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
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Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Find out what your peers are saying about Datadog vs. ExtraHop Reveal(x) for IT Operations and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.