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Datadog vs ExtraHop Reveal(x) for IT Operations comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
4th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (4th), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
71st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of Datadog is 2.3%, down from 3.3% compared to the previous year. The mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Datadog2.3%
ExtraHop Reveal(x) for IT Operations0.6%
Other97.1%
Network Monitoring Software
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Datadog is constantly adding new features."
"We have a better grasp of what is occurring during the deployment cycle. If something fails, we have an idea what has failed, where it has failed, and how it failed to better mitigate the situation."
"We really like the charts and visualization."
"The RUM solution has improved our ability to triage faster and hand more capabilities to our customer support."
"Straightforward to integrate and automate."
"Datadog's visibility and debugging features help me day-to-day; specifically, we had an application that was throwing a bunch of errors causing an issue in our production database, and using Datadog, we were able to immediately isolate the error and plan around it."
"However, Datadog has so far been a breeze to use and set up."
"This solution improves our organization as now we have higher visibility into our application that we otherwise would not have."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"It gives you full 360-degree visibility into your entire infrastructure."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
"This is a must-try product."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
 

Cons

"At times, it can be hard to generate metrics out of logs."
"The documentation could be improved regarding setting up the agent properly and debugging."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"There should be a clearer view of the expenses."
"Datadog can be improved by addressing billing and spend calculation methods, as it would be better if these were more straightforward."
"It's not that straightforward when creating an alert. The syntax is a little confusing."
"Datadog's roadmap can be a bit unpredictable at times."
"We did have an issue where a synthetic test was set up before the holiday break, and we were quickly charged a great amount. Our team worked with Datadog, and they were able to help us out since it was inadvertent on our end and was a user error."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"This solution would be improved if it had the ability to retain data longer."
"Additional out-of-the-box solutions and use cases would be nice."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"The solution could get more aggressive in the discounting of the overall cost."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
 

Pricing and Cost Advice

"It didn't scale well from the cost perspective. We had a custom package deal."
"This solution is budget friendly."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"The tool is open-source."
"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"The pricing is fair considering the value provided."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
9%
Computer Software Company
9%
Outsourcing Company
6%
Financial Services Firm
17%
Construction Company
13%
Healthcare Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise49
Large Enterprise100
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

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Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
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Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Find out what your peers are saying about Datadog vs. ExtraHop Reveal(x) for IT Operations and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.