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ExtraHop Reveal(x) for IT Operations vs SolarWinds NPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
72nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (11th), IT Operations Analytics (13th), Network Packet Capture (6th)
SolarWinds NPM
Ranking in Network Monitoring Software
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
IT Infrastructure Monitoring (8th), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.6% compared to the previous year. The mindshare of SolarWinds NPM is 3.6%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.6%
ExtraHop Reveal(x) for IT Operations0.6%
Other95.8%
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Wire data analytics."
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
"This is a must-try product."
"We have been able to improve the mean time to resolution by several hours in some cases."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"Network performance is the main issue clients are facing. SolarWinds checks if a node is down, and we can set thresholds for performance metrics. For example, we set it up to get an alert automatically if a value is over 80 percent. It has a full dashboard that covers CP, hard disk, and node monitoring."
"Outages have reduced by probably around 90% because we're able to take and proactively add space to a disk or add processors to a server before users know there's a problem."
"As far as assisting in being proactive in our network, it's been a great help in helping us maintain a healthy environment and being proactive and making sure things are up to date and upgraded."
"We switched back to SolarWinds because of ease of use."
"Feature rich produce suite that addresses many aspects of BSM."
"Our search finally ended at this Orion’s NPM tool which has great scalability and reliability."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"For a medium-sized customer, it has everything that you're looking for."
 

Cons

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"Additional out-of-the-box solutions and use cases would be nice."
"This solution would be improved if it had the ability to retain data longer."
"The solution could get more aggressive in the discounting of the overall cost."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"The module UIs can have different features based on what module you're in. I'd love to see feature parity between them."
"The only thing I don’t like is that NTA license size is tied to NPM’s license size, since my organization's need for NTA is lower than our need for NPM."
"User Interface needs improvement as it is not very attractive."
"SolarWinds SAM needs to improve application monitoring for critical applications like MSSQL, Oracle, Exchange etc."
"SolarWinds is not an all-in-compassing product. We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country."
"Customer Service: 0/10 as there were no knowledge base articles when I used it, and every new patch required customer login to apply."
"The interface could be made more user-friendly."
"The charge is currently made per module for the product, and there is no option to buy it as a full system bundle which makes it costly."
 

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
"There's standard licensing, and then it depends on the size of the customer."
"It's expensive and there are costs in addition to the standard licensing."
"I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of around $5-$6 over three years."
"Most of the licenses are perpetual, and the annual maintenance charges are not high."
"We pay approximately $4,000 annually for SolarWinds NPM. There are no additional fees required other than the standard fees."
"The cost of the personal perpetual license for SolarWinds NPM is approximately $2,000."
"It was inexpensive when we installed it and gradually became more expensive, but it was a very inexpensive product at first."
"The solution's pricing is low compared to a lot of other tools in the market."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
11%
Comms Service Provider
11%
Construction Company
10%
Outsourcing Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. SolarWinds NPM and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.