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ExtraHop Reveal(x) for IT Operations vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
74th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (13th), IT Operations Analytics (14th), Network Packet Capture (8th)
SolarWinds NPM
Ranking in Network Monitoring Software
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
159
Ranking in other categories
IT Infrastructure Monitoring (4th), Cloud Monitoring Software (8th)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.5%, down from 0.6% compared to the previous year. The mindshare of SolarWinds NPM is 4.4%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
Masud Alam - PeerSpot reviewer
Offers alerting service to trigger alerts and easy to manage
For end-user performance monitoring, we like features such as availability of our all devices and device/interface monitoring. We have also used NCM (Network Configuration Manager) for our network. We use the alerting service to trigger alerts based on specific thresholds, like CPU or memory utilization exceeding a certain percentage. There are AI network initiatives in SolarWinds NPM for some lengthy issues. For example, it shows availability reports. But for bandwidth monitoring, it's not very clear how much bandwidth is being consumed. SolarWinds provide real-time bandwidth monitoring. It is not difficult to manage the network with SolarWinds. We have one customer with a satellite location. If we have a large network with, let's say, 43,000 elements, and our current SolarWinds license supports only 30,000, we would need to create another polling engine to accommodate the additional 13,000 elements. It's limited to the polling engine, so we can only support 30,000 elements per engine. So it's only for 30,000, but we have at least 40,000 elements in our network.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Wire data analytics."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"There are a lot of options for customization of the dashboard, alerts, and reports."
"The solution is easy to install and it takes a couple of hours."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"What I've found most valuable about the solution is that it's scalable."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
 

Cons

"They either have to go broad or decide what their bread and butter is and get really good at that."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"Network visibility is something that needs to be improved."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"This solution would be improved if it had the ability to retain data longer."
"Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers."
"Technical support can be slow to respond."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"The scalability can be better."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"The evaluation time for the product is too short especially for large corporations."
"Application Performance Monitoring should be included in this solution."
 

Pricing and Cost Advice

"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is fair considering the value provided."
"We pay a yearly licensing fee."
"The solution's pricing is low compared to a lot of other tools in the market."
"I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of around $5-$6 over three years."
"We have a perpetual license for this solution, and my impression is that this solution is cheap."
"It is relatively inexpensive compared to other products in the same category."
"I would rate the pricing a five out of ten"
"SolarWinds NPM is very expensive, and we pay ten thousand yearly."
"SolarWinds NPM has different pricing models available. The cost of the solution is less than some competitors."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
13%
Educational Organization
10%
Healthcare Company
8%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. SolarWinds NPM and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.