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Datto Endpoint Detection and Response (EDR) vs Logpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
48th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Logpoint
Ranking in Endpoint Detection and Response (EDR)
36th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Log Management (28th), Security Information and Event Management (SIEM) (30th), User Entity Behavior Analytics (UEBA) (15th), Security Orchestration Automation and Response (SOAR) (18th)
 

Mindshare comparison

As of June 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.2%, down from 2.1% compared to the previous year. The mindshare of Logpoint is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.5%
Logpoint1.0%
Datto Endpoint Detection and Response (EDR)1.2%
Other94.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
Rifat Hasan - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Has lacked proper integration and consistent support communication
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My company, Corporate Projukti Limited, including my Bangladesh area head, technical director, and team manager, have sent emails to contact Exabeam solution, but there is no response. There is already a distributor in Bangladesh. The weakness with Logpoint is UEBA. UEBA is recommended, but not extra. Exabeam's UEBA is an extra feature. SOAR is extra, but Logpoint's product measurement is 40 or 50. There is a 10% difference with the UEBA and SOAR, so Logpoint is weak there. I would appreciate extra features in Logpoint such as SOAR. SOAR and UEBA are included features in Logpoint. Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation. Exabeam has a license included, and the extra license is an add-on. In Logpoint, it is included, which makes it a weak point.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the solution to be very easy in respect of the integration and configurable."
"On a scale from one to ten, I would rate Cortex XDR by Palo Alto Networks a nine."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."
"Cortex XDR is stable, offering high quality and reliable performance."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"The solution's most valuable feature is the user interface."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The ease of deployment has been good."
"We like the user and entity behaviour analytics (UEBA) and find it valuable."
"The solution's most valuable aspect is the combination of the software and the support that they have."
"The search feature is valuable. The dashboards are also valuable for our bosses. Another valuable feature, which is the main feature of the product, is the centralization of all the logs."
"The UEBA component, as well as the SOAR component, are some of the most valuable features of Logpoint."
"The most beneficial was being able to prove, with proper reports, that from a compliance perspective, the company is in control. The service part of LogPoint did modifications or did some additional work to have the proper reports defined."
"Even if I bash a lot on LogPoint, I must say that it's a bang for the buck product."
"The most valuable feature of LogPoint is that they have the SIEM and SOAR combined in one solution. They are not on a separate platform."
"The product is easy to use."
 

Cons

"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"Basically, they don't provide customer support tools just to investigate the logs."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"The technical support is not very good. I find the process difficult."
"Cortex XDR by Palo Alto Networks is not only pricey; it is extremely expensive."
"The product's pricing could be better."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution should allow the automation of playbooks."
"The inclusion of web filtering would be good."
"The solution could improve by having more deployment methods."
"They are not in the US market, and the quality of support has declined."
"One of the downsides is it is not a SaaS solution. It must be on-premises."
"We were missing visuals and graphics. Recently, a new version seems to have come out, and it has a new graphical user interface. When I was integrating it, it was usable, but the GUI needed improvement."
"LogPoint is complex and we don't have the skills to maintain use cases or even to extend the use cases."
"Customer Service: This is a HUGE problem."
"In terms of functionality, it is very good. The only issue is the documentation. Its documentation should be improved."
"I would rate the stability of Logpoint as a six out of ten. I have received reports indicating glitches and downtimes with Logpoint."
"The documentation part is something that needs to be improved, as well as the threat intelligence investigation part."
 

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The cost depends on your chosen license type, like Pro or other licenses."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"It has a yearly renewal."
"This is an expensive solution."
"Its pricing is kind of in line with its competitors and everybody else out there."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"Very costly product."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"On a scale of one to ten, where one is cheap, and ten is expensive, I would rate LogPoint's pricing a seven. It is not very expensive compared to some of the more costly products, and it is not very cheap compared to some of the cheaper products in the SIEM market."
"LogPoint seemed like it was a good product, but it was expensive and there wasn't any room to move the pricing when customers needed a lower-costing solution."
"For a hundred user deployment the cost is about $10,000. The next year it would be the same because it's a subscription-based license. There are separate costs as well, for example, if a customer asks for training for their staff."
"My company used to pay for LogPoint costs annually. It's a cost-effective solution. I'm not part of the Finance team, though, so I'm not sure exactly what the licensing fee is or what license my company had."
"It's less expensive than the competitors. The Logpoint marketing team is very accommodating and client-friendly. They offer very good reductions in price. They are pretty good in this aspect. They are transparent in their licensing and pricing."
"It has a fixed price, which is what I like about LogPoint. I bought the system and paid for it, and I pay maintenance. It is not a consumption model. Most SIEMs or most of the log management systems are consumption-based, which means that you pay for how many logs you have in the system. That's a real problem because logs can grow very quickly in different circumstances, and when you have a variable price model, you never know what you're going to pay. Splunk is notoriously expensive for that reason. If you use Splunk or QRadar, it becomes expensive because there are not just the logs; you also have to parse the logs and create indexes. Those indexes can be very expensive in terms of space. Therefore, if they charge you by this space, you can end up paying a significant amount of money. It can be more than what you expect to pay. I like the fact that LogPoint has a fixed cost. I know what I'm going to pay on a yearly basis. I pay that, and I pay the maintenance, and I just make it work."
"It was on a yearly basis at about $100K. It was not a huge environment. We were running it on our own virtual server environment, which, of course, had a cost. There was hardware and some energy cost, and then there were Microsoft Windows licenses for servers. That's all, but there was nothing in comparison to the licensing costs."
"It's getting more expensive, which is one of the reasons we're looking around just to see if there's anything better value."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Comms Service Provider
13%
Computer Software Company
9%
Manufacturing Company
8%
Retailer
7%
Construction Company
15%
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried ...
What is your primary use case for LogPoint?
I had experience with Logpoint before, and I contacted the Exabeam solution, but there was no response; they did not ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Logpoint and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.