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Datto Endpoint Detection and Response (EDR) vs Red Canary comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Red Canary
Ranking in Endpoint Detection and Response (EDR)
38th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Advanced Threat Protection (ATP) (23rd), Managed Detection and Response (MDR) (14th), Risk-Based Vulnerability Management (17th)
 

Mindshare comparison

As of September 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.1%, down from 1.8% compared to the previous year. The mindshare of Red Canary is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Red Canary0.7%
Datto Endpoint Detection and Response (EDR)1.1%
Other94.6%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
JH
Head of Information Security and Privacy at Ovative Group
Gained trusted 24/7 threat coverage and now focus security efforts on architecture and design
In my experience, the best features Red Canary offers are their team, their monitoring team, their expertise at incident investigation, and a focus on suspicious or actual indicators of compromise to ensure that we're not spending time just reviewing logs, but that we're actually looking at things that may indicate we have broader issues. The Red Canary team's expertise stands out compared to others I've worked with because their team is organized into smaller pods that support a given number of clients, so they're not just a bevy of operators going around the clock. The teams themselves have coordination and cohesion, and they get to know us. Their integrations into the different platforms and systems that we use all line up with our needs, whereas a number of other platforms offered a different variety of integrations that did not line up with our requirements. Red Canary has positively impacted my organization because I don't have to spend and hire resources to look at logs, which has enabled us to do much more in terms of improving security across the organization. With the freed-up resources, we've been able to implement CSPM, SAST, software testing tooling, and engage much more closely with our developers and engineers to focus on secure architecture and design.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"The solution doesn't need a high level of technical training."
"Palo Alto is one of the tech vendors that always provides top-of-the-line products."
"Automation and playbooks have helped me significantly, as Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, efficiently detecting and blocking malicious attacks with firewalls while eliminating workload and speeding responses for next-generation operations."
"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"I like that the product has behavior-based detection which offers many benefits over signature-based detection."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"Threat identification and detection are the most valuable features of this solution."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The ease of deployment has been good."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The most valuable feature of the solution is its automation part."
"Red Canary has positively impacted my organization because I don't have to spend and hire resources to look at logs, which has enabled us to do much more in terms of improving security across the organization."
"I recommended Red Canary to my friends who work in other organizations."
"The near real-time review translates into near real-time action. So, in addition to alerting, Red Canary MDR has response playbooks built out."
"I am satisfied with this solution and it is very competitive with other similar EDR or MDR solutions because it provides very impressive information about the root cause of the threat, such as malware."
"The solution works well for what we use it for and the support and protection are good."
"The valuable features of this solution are it integrates well with different EDR software, such CrowdStrike, and Carbon Black, and the information it provides is helpful."
"Red Canary has impacted my organization positively because we treat any ticket triggered by them as high priority due to the fact that 99 percent of the time it is a true positive."
 

Cons

"To jump from the partner to Palo Alto directly was challenging."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"When it comes to malware files, it should be a little quick because, at times, it would give a wrong result in the sense of what it might be on malware, even if it still might be a normal one."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"A potential area of improvement for Cortex XDR by Palo Alto Networks is the cost."
"There are some false positives."
"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"The solution could improve by having more deployment methods."
"The inclusion of web filtering would be good."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution should allow the automation of playbooks."
"The price could always be better."
"In general, the solution currently fails to provide a summary to its users."
"I wish Red Canary could have a graph that shows the endpoint, user, and how it spreads, providing a visual representation to easily identify what happened."
"I would like there to be an on-premise version of this solution for our data centers because of the proliferation of online threats."
"Red Canary's pricing spectrum may not be ideal for smaller financial institutions."
"Red Canary can be improved by continuing to add new features and capabilities to what they are looking at, including the types of data they're looking at and the types of systems that they're integrating with."
"The most valuable feature of Red Canary MDR is the overall threat protection it provides."
 

Pricing and Cost Advice

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"Very costly product."
"Cortex XDR's pricing is ok."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The price of the solution is high for the license and in general."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"I have not compared Red Canary to other solutions to know if the price is high or low. However, I have found the price of this solution fair and reasonable, it cost approximately $100 per year, per device. If they could provide the solution for $50 per year, per device, it would be better."
"The solution could vary in price depending on how many endpoints a company has."
"Red Canary MDR I use is an open-source tool."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Comms Service Provider
12%
Computer Software Company
8%
Manufacturing Company
8%
Retailer
6%
Financial Services Firm
9%
Construction Company
8%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What needs improvement with Red Canary MDR?
I wish Red Canary could have a graph that shows the endpoint, user, and how it spreads, providing a visual representa...
What is your primary use case for Red Canary MDR?
My main use case for Red Canary is that a Red Canary analyst monitors our logs, and if they see any abnormality, they...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
Red Canary Managed Detection and Response (MDR)
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Red Canary and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.