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Datto Endpoint Detection and Response (EDR) vs SECDO Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SECDO Platform
Ranking in Endpoint Detection and Response (EDR)
64th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Security Incident Response (10th)
 

Mindshare comparison

As of September 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.1%, down from 1.8% compared to the previous year. The mindshare of SECDO Platform is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Datto Endpoint Detection and Response (EDR)1.1%
SECDO Platform0.6%
Other94.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
it_user1643085 - PeerSpot reviewer
Founder/ CEO
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On a scale from one to ten, I would rate Cortex XDR by Palo Alto Networks a nine."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"The interface is easy to use and it is more up to date than our previous solution."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"Cortex is the best tool for endpoint detection, and I have used it to verify hashes or domains to identify malicious activity, trigger playbooks that automate and gather endpoint logs, block malicious processes, and update incident tickets, showcasing end-to-end processes with automation in investigation and reducing the analysis workflow."
"The most valuable feature is that you can select remote access of any machine for sandboxing."
"Since using Cortex XDR by Palo Alto Networks, our MTTR has reduced, which means the mean time to resolve any ticket has been reduced."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The ease of deployment has been good."
"It basically automates the entire alert investigation process."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"The ease of deployment is a valuable feature."
"This is a mature product in terms of threat detection."
"Palo Alto is extremely helpful and responsive and there is a lot of training documentation provided, making it a good, in-depth solution for enterprise clients that typically works a lot better than SIEM tools out of the box."
 

Cons

"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"It is an enterprise-level solution. Its price could be less expensive."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"It'll help if customization was easier."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"The encryption is not up to the mark."
"The solution could improve by having more deployment methods."
"The solution should allow the automation of playbooks."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The inclusion of web filtering would be good."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"The price should be reduced in order to be more competitive in the market."
"The price of this solution is higher than the competitors."
"Maybe the notifications setting could use a simpler setting."
 

Pricing and Cost Advice

"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The pricing is okay, although direct support can be expensive."
"This is an expensive solution."
"It has reasonable pricing for the use cases it provides to the company."
"The tool's price is moderate."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"I feel it is fairly priced."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"Be sure of the actual number of endpoints in your company."
"The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Comms Service Provider
12%
Computer Software Company
8%
Manufacturing Company
7%
Retailer
6%
Performing Arts
20%
Construction Company
8%
Outsourcing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
Ask a question
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Valley National Bank, IDT Corporation
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. SECDO Platform and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.