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Datto Endpoint Detection and Response (EDR) vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
581
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Datto Endpoint Detection an...
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
Endpoint Detection and Response (EDR) (40th)
WatchGuard Firebox
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
129
Ranking in other categories
Data Loss Prevention (DLP) (11th), Firewalls (11th), Intrusion Detection and Prevention Software (IDPS) (5th), Anti-Malware Tools (6th), Endpoint Detection and Response (EDR) (18th), Application Control (4th), Unified Threat Management (UTM) (4th)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
PS
CEO at ajuntament del Prat
Network protection has improved with stronger VPN connectivity but administration remains complex
Deploying WatchGuard Firebox was quite easy, but we have had some problems regarding the VPN and the administration of the tool and the two firewalls that we have. When comparing WatchGuard Firebox with our previous solution, Palo Alto, we have had some problems in administration because of the tools. I think that they have some aspects in their system that are cloud-provided, but they also have an on-premise solution, which makes this combination good. Although I should say that when compared to Palo Alto, we have taken a step backwards. In general, I would rate WatchGuard Firebox around 6-7; it is a good firewall, but they lack good administration tools. We experience many problems with the performance and administration tools on the web, including several issues with VPNs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Whenever I need something, Fortinet improves and updates the software for me."
"Anti-Spam web content filterinG."
"The best features of Fortinet FortiGate include its easy configuration and user interface."
"The most valuable features of Fortinet FortiGate are its SD-WAN capabilities, such as dynamic routing, and other features, including security options such as antivirus, IPS, and IDS—all integrated into one device."
"The solution is stable."
"I value it's IPS and application control solution."
"The firewall and VPN features are the most valuable in protecting our customers' networks."
"FortiGate is very simple to manage and easy to use."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The ease of deployment has been good."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"It's user-friendly. And if you are using a WatchGuard device and you want to test that side of the software, it's quite easy to get the license to test it."
"The most valuable feature of this solution is traffic management."
"It is something that we need for compliance, and it has been useful. Their support staff is also amazing."
"The set up was quite straightforward and we handled it in-house. It took a few hours to deploy the product."
"The Dimension control, the one-spot reporting and control, has been nice. It's been easy to go in and make sure people are doing what they're supposed to be doing and that only the right stuff is getting in."
"Simple to move settings between WatchGuard boxes."
"The ease of use is most valuable. You can quickly train someone who hasn't seen a firewall in life. You can get people up to speed, and in a few months, they are able to manage this product very easily. It is a very user-friendly, scalable, and stable product. Its price is also spot-on."
"I haven't a problem with anti-virus stability using WatchGuard for over two years."
 

Cons

"From a support perspective, I had more issues that I didn't think the person on my case handled the way I was expecting. We called them for a geolocation issue and we didn't get any proper assistance."
"When we cluster the two Fortinet FortiGate boxes together we have some issues."
"I prefer Palo Alto over Fortinet FortiGate. Its IPS engine is not better than the Palo Alto version. The monitoring tool needs improvement, and the syslog configuration needs enhancement."
"The support structure needs to be improved because every time we contact them, there is a delay in the response."
"Not all features are available in the web UI. Features such as enabling multiple MPLS circuits can only be accomplished through the command line, so these need to be made available in the web UI."
"The security of Fortinet FortiGate could improve."
"Bandwidth usage in reporting could be improved for Fortinet FortiGate."
"I would like reporting to be improved and should offer a lot more tools to monitor the products."
"The solution should allow the automation of playbooks."
"The inclusion of web filtering would be good."
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution isn't what I would consider feature-rich."
"The main trouble is the price of the product."
"The interface is not the best."
"Due to their lack of investment in marketing, channel development, and certifications, WatchGuard faces challenges in gaining visibility and market share, especially in regions like Pakistan."
"There's always room for improvement, especially if the threats are getting more sophisticated and the IT department cannot sufficiently meet this kind of sophistication with their own knowledge and experience. Knowing that this solution can get up to the level of addressing a lot of these threats is something that everybody wishes for. If we look at the dark web and the lawful web, they are two opposites, and if these two good and bad collide in the world of the internet, you want the best possible product—especially if you cannot get to that point of knowledge. I am just an individual and end user, with limited knowledge of usage. That's why I say there's always room for improvement, from their side and also from mine, because by knowing exactly what they can achieve and the knowledge that they can get on an everyday basis, and the portion that is understandable to me, it's an improvement for them as well."
"The UI and web view aren't nice."
"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger."
"In terms of what could be improved, I would say their web blocker feature. It is still quite a confusing setup, especially when you want to filter out a particular category for granularity. For example, you do not want to filter Facebook but you do want to filter Facebook games only. It can be done, but the process to do it is very confusing."
 

Pricing and Cost Advice

"It's an expensive solution"
"The pricing is better compared to other solutions like Check Point, Arista, or Cisco."
"The solution is cheap."
"There is an annual license to use this solution. The prices have been increasing over the years."
"The price of Fortinet FortiGate is better than Cisco, Check Point, and Palo Alto. In terms of pricing, it's probably a better-priced firewall solution overall."
"Although the solution's pricing is high, compared with other products, it may be cheap."
"It's expensive, but compared to the competition it's okay."
"Fortinet's pricing is more straightforward than other solutions. If Fortinet doesn't stick out when you're searching for a solution, you are a glutton for punishment. You only need to know two things when purchasing a Fortinet solution: your total bandwidth and bandwidth at the site. You need to estimate the future bandwidth with other solutions if your customer plans to upgrade."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"The pricing was in line with everyone else; maybe slightly higher."
"There is an additional cost for support on top of licensing. When I bought my new unit, I received additional time added to my support."
"The price of the WatchGuard Firebox is reasonable."
"The solution is cheap."
"For what we use, the tool's price has been reasonable, but it is not the cheapest. The tool has been quite reasonable."
"Cheap."
"The solution's most valuable feature is its pricing."
"It has a very good price. It is not the most expensive one, and it is also not the cheapest one. It is just spot-on in terms of price."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
13%
Comms Service Provider
12%
Retailer
7%
Manufacturing Company
7%
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise133
Large Enterprise189
No data available
By reviewers
Company SizeCount
Small Business93
Midsize Enterprise28
Large Enterprise15
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Infocyte HUNT
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. WatchGuard Firebox and other solutions. Updated: December 2025.
881,757 professionals have used our research since 2012.