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Datto Endpoint Detection and Response (EDR) vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
591
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Datto Endpoint Detection an...
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
Endpoint Detection and Response (EDR) (42nd)
WatchGuard Firebox
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
134
Ranking in other categories
Data Loss Prevention (DLP) (11th), Firewalls (12th), Intrusion Detection and Prevention Software (IDPS) (5th), Anti-Malware Tools (7th), Endpoint Detection and Response (EDR) (16th), Application Control (5th), Unified Threat Management (UTM) (3rd)
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Nex7 IT
Centralized security management has improved VPN reliability and simplified daily operations
WatchGuard Firebox is a strong and reliable platform overall, but there are a few areas where improvements could make the experience even better. One area is the user interface and navigation in some management tools. While the platform is powerful, certain configurations and troubleshooting workflows can feel less intuitive compared to some newer cloud-native firewall platforms. Another point is reporting and log analysis. Although the logging features are very useful, deeper analytics and more customizable reporting dashboards would make security monitoring much more effective. Firmware upgrades and policy synchronization can sometimes require careful planning to avoid security interruptions. Overall, the core security and VPN functionality are very solid, but improving usability, reporting, and automation would make the platform even stronger. One area that could be improved is the learning curve for new administrators. While experienced engineers can work with the platform effectively, some advanced networking and security configurations can be a bit complex for junior technicians. More guided configuration workflows, smarter recommendations, and simplified troubleshooting tools would make onboarding easier. Another improvement would be more flexible reporting customization for executive-level and client-facing reports.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution revolves around SSL VPN."
"I prefer FortiGate because it has a lot of other solutions embedded within it and is the easiest for our technicians to operate."
"The most valuable features of Fortinet FortiGate IPS are firewall and filtering."
"The price of Fortinet FortiGate is better than Cisco, Check Point, and Palo Alto."
"The solution can scale."
"Finally there is a UTM Fortinet. It has given me complete oversight of my network in a centralized fashion, so I know what is going on at all times."
"SSL-VPN is very useful for us and has been very reliable."
"The most valuable features are the policies, filtering, and configuration."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The ease of deployment has been good."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The insight that the solution provides is the most valuable aspect."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"It's hard to pick one feature over another. But if I had to pick one, the UTM would be the most valuable because of the notification. I get notified via email if there is any type of threat detection or alert, telling me something is wrong."
"The most valuable features include the ability to raise alarms when there are issues, easier configuration compared to other vendors, centralized update management, and keeping the product updated efficiently."
"I could still keep the data rates really high, up near the two gigahertz data speeds, without compromise on the security perimeters being acted simultaneously."
"The most valuable features are the VPN and web blocker security."
"The technical support of WatchGuard Threat Detection and Response is generally helpful; we have had two issues related to the VPN, and we experienced 24/7 activity from their team—their support was very powerful as they responded very quickly and stayed online with us for two days."
"What I found most valuable in WatchGuard Firebox is that it's a functional platform that works, and each of its features works well."
"What I found most valuable in WatchGuard Firebox is that it's a functional platform that works, and each of its features works well. The solution also has good reporting and dashboard capabilities. I also find the overall performance of WatchGuard Firebox great."
"We had many bottlenecks before deploying WatchGuard Firebox, but when we switched to a higher version of our firewalls, the bottlenecks were solved."
 

Cons

"One drawback of Fortinet FortiGate is that they provide two types of models: one with a hard disk and another without. The model without a hard disk has very low ROM where you can store very few logs, after which you need to upload it to the cloud or purchase a firewall with SSD. That's the only drawback."
"There could be improvements in the mathematical algorithms used for behavior analytics of traffic."
"It should provide better visibility over the network and more information in the form of reports for the end users. Its installation should also be easier."
"The support structure needs to be improved because every time we contact them, there is a delay in the response."
"The captive portal could be improved."
"Its price could be better."
"The interface could be better."
"The solution is very expensive."
"The deployment of the solution right now is terrible. We find it to be very bad."
"The inclusion of web filtering would be good."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution should allow the automation of playbooks."
"The solution could improve by having more deployment methods."
"Reporting is something you've got to set up separately. It's one of those things that you've got to put some time into. One of the options is to set up a local report server, which is what I did. It's not great. It's okay... Some of the stuff is a little complicated to get up and running. Once you do, it becomes very user-friendly and easy to work with, but I find there are some implementation headaches with some of their stuff."
"I'm not really impressed with the reporting side of it. It may be something I just haven't figured out very well, but it's hard to filter down on reporting of the actual valuable information that you would want. There is a lot of information out there so you have to have some kind of tool capture it and then filter through. So far, I haven't found the reporting side of the WatchGuard to be that user-friendly."
"Once you start getting into proxy actions and setting up: "Okay, cool. Once this rule gets triggered, what actions have to happen?" I do know a few people who use WatchGuard and they still have to get assistance when they look at that. So I would file that as a con for WatchGuard. Proxy actions can be a little bit complicated."
"The UI and web view aren't nice."
"There are a couple of things I wished that it would do, but I can't think of those off the top of my head."
"One area for improvement is the limitation in the product portfolio compared to competitors like Fortinet, which offers a broader portfolio including Authentication, VPNs, FortiMail, Sandbox, and Email Security."
"Last year, I had an issue with one of the Fireboxes going down. It was overheated, because my server room became overheated and this fried it."
"The interface is not the best."
 

Pricing and Cost Advice

"In my opinion, the pricing of the product is reasonable."
"Pricing for this product is comparatively lower than other products. It's an affordable solution, but when expanding the number of users, they'll ask you to replace the model, so that's an added cost."
"The licensing costs are very low."
"The price of Fortinet FortiGate is the lowest in the market."
"The pricing for this solution is good."
"The product is not very expensive."
"Fortinet FortiGate is reasonably priced."
"We purchased a five-year bundle package, which worked out cheaper than competing solutions."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"Datto Endpoint Detection and Response is not an expensive solution."
"WatchGuard Firebox is a cheap solution."
"The price is comparable."
"We don't have any other costs other than the licensing stuff."
"The cost three years ago was about $800."
"It is an entry-level product, so the price is cheap."
"I find the solution to be very affordable."
"The two larger devices are about $1,000 each and the smaller ones are about $500 or $600 each... It's cheaper and you have more control because it's self-managed."
"The price is very good."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
13%
Computer Software Company
11%
Manufacturing Company
8%
Retailer
7%
Comms Service Provider
12%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business367
Midsize Enterprise135
Large Enterprise193
No data available
By reviewers
Company SizeCount
Small Business99
Midsize Enterprise28
Large Enterprise15
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Infocyte HUNT
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. WatchGuard Firebox and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.