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Deep Instinct Prevention Platform vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Deep Instinct enhances security, reduces workload and false positives, ensuring 440% ROI and productivity without expert intervention.
Sentiment score
6.3
ESET Endpoint Protection offers cost-effective, lightweight security, reducing recovery costs and enhancing protection despite unclear ROI measurement.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
 

Customer Service

Sentiment score
7.7
Deep Instinct offers responsive, proactive technical support, with minor challenges, rated highly by customers for communication and issue resolution.
Sentiment score
7.0
ESET's customer service is mostly praised for professionalism and support, with some regional areas needing improvement.
The support needs to be more granular, and perhaps they can consider using AI to help us ask questions instead of searching for specific keywords.
CTO at Klaatu IT Security Ltd
Technical support from Deep Instinct Prevention Platform is fantastic.
Director at Disruptech
It is very good support, but it is not from ESET; it is from an ESET partner.
Owner at Online IT
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
 

Scalability Issues

Sentiment score
7.7
Deep Instinct Prevention Platform provides scalable and seamless endpoint expansion, supporting diverse deployment methods for medium to large organizations.
Sentiment score
7.2
ESET Endpoint Protection is praised for scalability, though performance may vary in large setups and depends on hardware.
The biggest customer has 50,000 instances, so it scales very well.
CTO at Klaatu IT Security Ltd
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
Owner at Online IT
 

Stability Issues

Sentiment score
7.7
Deep Instinct Prevention Platform is stable and reliable, featuring quick support for minimal issues and consistent performance improvements.
Sentiment score
8.2
ESET Endpoint Protection Platform is stable and reliable, with high ratings, despite minor upgrade issues and occasional portal non-responsiveness.
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Owner at Online IT
 

Room For Improvement

Deep Instinct needs improved control, compatibility, logging, resource efficiency, and competitive pricing for better usability and performance.
ESET Endpoint Protection needs improvements in deployment, performance, support, automation, integration, pricing, and advanced threat and ransomware protection.
Deep Instinct Prevention Platform detects malicious scripts but it needs better measures, perhaps signing scripts, so we can be sure that a script is created by a client, not by some malware.
CTO at Klaatu IT Security Ltd
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
IT Manager at R K Khanna and Associates
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
 

Setup Cost

Deep Instinct offers competitively priced, efficient enterprise protection with nonprofit discounts, simple licensing, and included support, despite console cost concerns.
ESET Endpoint Protection is cost-effective for SMBs, though setup costs can be high; enterprise users pay $20-$30 annually per user.
The licensing is very competitively priced, better than all other solutions.
Director at Disruptech
It is about the same price as any other antivirus.
CTO at Klaatu IT Security Ltd
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
 

Valuable Features

Deep Instinct offers accurate, lightweight malware protection with real-time, offline capabilities and seamless deployment across Windows, Mac, and Android.
ESET Endpoint Protection ensures efficient, lightweight security with advanced tech, seamless integration, low performance impact, and reasonable pricing.
Deep Instinct Prevention Platform does handle zero-day threats with minimal system impact in my organization.
CTO at Klaatu IT Security Ltd
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
The most valuable feature is the cloud administration.
Owner at Online IT
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
 

Categories and Ranking

Deep Instinct Prevention Pl...
Ranking in Endpoint Protection Platform (EPP)
36th
Ranking in Anti-Malware Tools
17th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
16th
Ranking in Anti-Malware Tools
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Advanced Threat Protection (ATP) (19th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Deep Instinct Prevention Platform is 0.8%, up from 0.7% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.8%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
ESET Endpoint Protection Platform2.8%
Deep Instinct Prevention Platform0.8%
Other96.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Tom Foal - PeerSpot reviewer
CTO at Klaatu IT Security Ltd
Stops ransomware before it executes and reduces response time for the team
A potential area of improvement for Deep Instinct Prevention Platform is their focus on file uploads and large data storage, backups, and other related areas. It is difficult to think of what they could improve, but low information provided by the system when it detects something is one area, particularly in scripting. Deep Instinct Prevention Platform detects malicious scripts but it needs better measures, perhaps signing scripts, so we can be sure that a script is created by a client, not by some malware. It is really about helping us triage incidents effectively, so a bit more help with the analysis of incidents, particularly what the Deep Instinct Prevention Platform agent has discovered, would be beneficial. We need to know what it has spotted that makes it suspect malware.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
report
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881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
7%
Comms Service Provider
16%
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise18
Large Enterprise21
 

Questions from the Community

What do you like most about Deep Instinct?
The product offers integration capabilities and is also easy to use.
What is your experience regarding pricing and costs for Deep Instinct?
The price for Deep Instinct Prevention Platform is reasonable. It is about the same price as any other antivirus.
What needs improvement with Deep Instinct?
A potential area of improvement for Deep Instinct Prevention Platform is their focus on file uploads and large data storage, backups, and other related areas. It is difficult to think of what they ...
What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
What needs improvement with ESET LiveGuard Advanced?
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in...
What is your primary use case for ESET LiveGuard Advanced?
We are a company that provides IT support to clients, so we use ESET Endpoint Protection Platform every day. Currently, we are not partners because we have great local support from the company that...
 

Also Known As

No data available
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

Information Not Available
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about Deep Instinct Prevention Platform vs. ESET Endpoint Protection Platform and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.