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Dell Avamar vs NetApp Cloud Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Dell Avamar offers efficient data reduction, cost savings, enhanced IT operations, and strong data security against ransomware threats.
Sentiment score
8.5
Users report substantial cost savings, efficiency, ease of use, and reliable performance with NetApp Cloud Backup, enhancing operational continuity.
 

Customer Service

Sentiment score
6.9
Dell Avamar support is knowledgeable but slow, with communication challenges and limited first-level responsiveness hindering comprehensive assistance.
Sentiment score
6.6
NetApp Cloud Backup is praised for its efficient customer service, knowledgeable support staff, and detailed documentation, despite occasional delays.
When their technical person is online, the quality of service and technical knowledge are very good.
Project Engineer at Concept Information Technologies India Pvt. Ltd.
The current technical support by Dell is very good.
Consultant at Key Information Technology L.L.C.
 

Scalability Issues

Sentiment score
6.6
Dell Avamar offers scalability for medium to large enterprises but requires costly node additions and has infrastructure limitations.
Sentiment score
7.9
NetApp Cloud Backup is highly scalable, performs well in cloud environments, and integrates seamlessly with Microsoft Azure for disaster recovery.
Dell Avamar offers very good scalability.
Project Engineer at Concept Information Technologies India Pvt. Ltd.
 

Stability Issues

Sentiment score
8.2
Dell Avamar is stable and reliable, praised for smooth operation and low failure rates in various infrastructures.
Sentiment score
8.7
Users commend NetApp Cloud Backup for its stability, efficient large workload handling, strong integration, and minimal downtime during data restoration.
 

Room For Improvement

Dell Avamar needs UI, backup speed, cloud integration, and scalability improvements, with concerns over pricing and technical support.
NetApp Cloud Backup users need better integration, KPI handling, ITSM support, and ease of use, with cost-effective comparisons to competitors.
They could add more features for cyber resilience and multi-cloud options in the next release to make it even better.
Consultant at Key Information Technology L.L.C.
There are instances where backups fail on certain applications, which is an area that could be improved.
Managing Director at Atlantic factorial
While Dell Avamar is a good product, the pricing is very high.
Project Engineer at Concept Information Technologies India Pvt. Ltd.
 

Setup Cost

Dell Avamar offers varying pricing experiences, with praised setup ease, but cost-effectiveness compared to competitors like Veeam is debated.
Enterprise buyers appreciate NetApp Cloud Backup's cost-effective pricing, though virtual NetApp hosting is pricier than general cloud hosting.
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
Managing Director at Atlantic factorial
 

Valuable Features

Dell Avamar provides efficient deduplication, scalable backup, and recovery with strong integration and platform support for robust data protection.
NetApp Cloud Backup is praised for its simplicity, seamless integration, efficiency, data protection, scalability, user-friendliness, reliability, and cost-effectiveness.
The software delivers flexible and efficient backup and recovery options through its cyber resiliency features.
Consultant at Key Information Technology L.L.C.
The most valuable feature is the instant recovery capability.
Project Engineer at Concept Information Technologies India Pvt. Ltd.
The most valuable feature for me is the backup functionality.
Managing Director at Atlantic factorial
 

Categories and Ranking

Dell Avamar
Ranking in Backup and Recovery
9th
Ranking in Deduplication Software
5th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
NetApp Cloud Backup
Ranking in Backup and Recovery
32nd
Ranking in Deduplication Software
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Disk Based Backup Systems (5th), Cloud Backup (30th), Cloud Storage Gateways (5th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Dell Avamar is 2.0%, down from 3.6% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell Avamar2.0%
NetApp Cloud Backup0.5%
Other97.5%
Backup and Recovery
 

Featured Reviews

SamuelThomas - PeerSpot reviewer
Consultant at Key Information Technology L.L.C.
Have supported critical environments despite room for improvement in legacy backup options
It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.
MS
Solutions Architect at SC PROSERVICECORP SRL
Offers protection and does scanning of the data in the storage
NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
10%
Government
9%
Computer Software Company
7%
Manufacturing Company
14%
Financial Services Firm
8%
Computer Software Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise48
No data available
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
 

Also Known As

Avamar
No data available
 

Overview

 

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Information Not Available
Find out what your peers are saying about Dell Avamar vs. NetApp Cloud Backup and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.