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Dell NetWorker vs Dell PowerProtect DD (Data Domain) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Dell NetWorker provides significant ROI by enhancing data protection, reducing downtimes, and lowering operational costs with skilled deployment.
Sentiment score
7.6
Dell PowerProtect DD offers cost-effective, reliable backup solutions with data compression, deduplication, and improved backup speed and recovery time.
 

Customer Service

Sentiment score
7.0
Dell NetWorker support is mixed, with praise for service but concerns about slow responses and regional quality differences.
Sentiment score
7.3
Dell PowerProtect DD's customer service is praised for knowledgeable support and timely assistance, despite occasional regional quality variations.
Technical support from Dell is excellent.
quick responses whenever we log a complaint
They are very responsive and helpful.
I have encountered an issue before with other brands that would not have occurred with Dell.
I have dedicated support from Dell for Vietnam, and they are responsive.
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
 

Scalability Issues

Sentiment score
7.5
Dell NetWorker is scalable for large environments but may face issues with VMware and has variable scalability ratings.
Sentiment score
6.8
Dell PowerProtect DD scales effectively, supports petabyte storage, integrates with cloud, and suits various business sizes with minimal maintenance.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
The scalability depends on the IT department's strategy.
By keeping the increasing data in mind, we decided to go for Data Domain.
 

Stability Issues

Sentiment score
7.8
Dell NetWorker's stability varies; praised for reliability, issues arise in older versions, version-specific problems affect some users.
Sentiment score
8.2
Dell PowerProtect DD is highly stable and reliable, outperforming competitors, with minor software update issues occasionally reported.
The stability of Dell NetWorker is excellent.
Dell NetWorker is stable.
Dell is especially more stable in the enterprise product.
Dell PowerProtect DD (Data Domain) is stable in terms of software performance.
 

Room For Improvement

Dell NetWorker requires improvements in speed, stability, usability, integration, reporting, scalability, virtualization support, and bug resolution for efficiency.
Dell PowerProtect DD needs improved security, integration, deduplication, licensing, and support, with enhanced features for backup and pricing.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
To connect to a server, it's necessary to install a client on the server, which is challenging.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
It is suitable for more customers since it is small, cost-effective, and a good start for any customer to know about Data Domain and DBS solutions.
The high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain).
If I were a manager for this infrastructure, I would look into load balancing for cost, maintenance after sale, and improving Dell PowerProtect DD.
 

Setup Cost

Dell NetWorker provides flexible licensing and competitive pricing, though licensing complexity and cost variations may pose challenges for some users.
Dell PowerProtect DD is expensive, but valued for performance and reliability, with discounts often available for enterprise customers.
The licensing cost is somewhat expensive.
The pricing has become higher since July, and the license costs are more expensive compared to the past.
The price for PowerProtect DD is not suitable for my customers. It is very high.
Pricing is sometimes reasonable depending on the discounts provided by the company.
 

Valuable Features

Dell NetWorker ensures efficient data management with extensive features, supporting diverse systems, virtual environments, and strong data security.
Dell PowerProtect DD offers powerful deduplication, efficient storage, and seamless cloud integration for reliable, scalable data protection.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
By using Data Domain, we get the advantage of data deduplication, reducing data size.
Retention for data, deduplication, and replication between sites are valuable features.
 

Categories and Ranking

Dell NetWorker
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
Backup and Recovery (12th)
Dell PowerProtect DD (Data ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
74
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
 

Mindshare comparison

Dell NetWorker and Dell PowerProtect DD (Data Domain) aren’t in the same category and serve different purposes. Dell NetWorker is designed for Backup and Recovery and holds a mindshare of 3.1%, up 3.0% compared to last year.
Dell PowerProtect DD (Data Domain), on the other hand, focuses on Deduplication Software, holds 28.6% mindshare, down 30.2% since last year.
Backup and Recovery
Deduplication Software
 

Featured Reviews

ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
GopalSetia - PeerSpot reviewer
Provides backups, including long-term retention with increased uptime and compatibility
I was looking for a virtual edition, and that is now available. Many customers struggle to find a solution for ransomware protection, but we can set up an enterprise recovery vault for that purpose. These features are now part of Dell's overall offering. The solution has matured, and while I don't criticize technology, most of our technical and business requirements are met with the Data Domain storage solution. We can meet customer requirements easily with Data Domain. Some feedback has been received from our operations team. There’s always room for improvement. For instance, there may be suggestions regarding enhancements to the reporting dashboard
report
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
9%
Government
9%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
NetWorker has a high price compared to other solutions. Pricing is a major concern.
What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
My use case for this solution is for protecting or backing up data to safeguard against hacking or for disaster recovery. I utilize it in more projects on the governmental side, the non-governmenta...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
The price is also a disadvantage. Price is a disadvantage with the PowerProtect as it needs to be cheaper. The cheaper device costs around $70,000, which is a big sum to pay for a device like this.
 

Also Known As

NetWorker
DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
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