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Dell NetWorker vs Dell PowerProtect DD (Data Domain) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Dell NetWorker reduces expenses and improves efficiency, with 60% ROI for some, though not all experienced financial gains.
Sentiment score
7.4
Dell PowerProtect DD offers significant financial benefits, enhancing backup efficiency and ROI through rapid restoration and data reduction.
 

Customer Service

Sentiment score
7.0
Dell NetWorker's customer service is praised, but technical support varies, with some users experiencing delays and communication issues.
Sentiment score
7.4
Dell PowerProtect DD support is praised for responsiveness and expertise, despite regional inconsistencies in Bangladesh and Pakistan.
Technical support from Dell is excellent.
quick responses whenever we log a complaint
They are very responsive and helpful.
I have dedicated support from Dell for Vietnam, and they are responsive.
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
I have encountered an issue before with other brands that would not have occurred with Dell.
 

Scalability Issues

Sentiment score
7.5
Dell NetWorker is praised for scalability and flexibility, despite some upgrade challenges, with generally high ratings from users.
Sentiment score
6.9
Dell PowerProtect DD offers excellent scalability for enterprises, with easy expansion and effective cloud options for large data volumes.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
The scalability depends on the IT department's strategy.
By keeping the increasing data in mind, we decided to go for Data Domain.
The solution is scalable to higher models, both vertically and horizontally.
 

Stability Issues

Sentiment score
7.8
Dell NetWorker stability varies, with improvements in later versions, and depends on proper implementation and system requirements.
Sentiment score
8.3
Dell PowerProtect DD is highly reliable, with minimal downtime and robust performance, consistently rated nine or ten for stability.
The stability of Dell NetWorker is excellent.
Dell NetWorker is stable.
Dell is especially more stable in the enterprise product.
Dell PowerProtect DD (Data Domain) is stable in terms of software performance.
 

Room For Improvement

Users criticize Dell NetWorker for its complexity, performance issues, limited features, inadequate support, and insufficient integration and documentation.
Dell PowerProtect DD requires improved processing, security, ease of use, integration, and competitive pricing to meet user demands.
To connect to a server, it's necessary to install a client on the server, which is challenging.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
It is suitable for more customers since it is small, cost-effective, and a good start for any customer to know about Data Domain and DBS solutions.
Integration with cybersecurity measures can be enhanced, particularly with ransomware protection.
Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
 

Setup Cost

Dell NetWorker offers complex capacity licensing with varying prices and potential discounts, competitive yet sometimes costly compared to alternatives.
Dell PowerProtect DD is costly but valued for deduplication and support, despite competition from Veritas and Commvault.
The licensing cost is somewhat expensive.
The backup solution cost is higher than the actual solution.
The price for PowerProtect DD is not suitable for my customers. It is very high.
The pricing has become higher since July, and the license costs are more expensive compared to the past.
 

Valuable Features

Dell NetWorker offers automation, broad compatibility, and efficient data protection with user-friendly interface and robust recovery features.
Dell PowerProtect DD offers deduplication, compression, and seamless integration, praised for scalability, security, reliability, and cost-effectiveness in data management.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
The best feature of Dell PowerProtect DD (Data Domain) is its deduplication.
By using Data Domain, we get the advantage of data deduplication, reducing data size.
 

Categories and Ranking

Dell NetWorker
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
Backup and Recovery (12th)
Dell PowerProtect DD (Data ...
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
75
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
 

Mindshare comparison

Dell NetWorker and Dell PowerProtect DD (Data Domain) aren’t in the same category and serve different purposes. Dell NetWorker is designed for Backup and Recovery and holds a mindshare of 2.9%, down 3.1% compared to last year.
Dell PowerProtect DD (Data Domain), on the other hand, focuses on Deduplication Software, holds 28.2% mindshare, down 29.8% since last year.
Backup and Recovery
Deduplication Software
 

Featured Reviews

ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
Faisal_Zia - PeerSpot reviewer
Offers efficient data management with robust features and reliable performance
Dell PowerProtect DD (Data Domain) can be improved in terms of price. While Dell is providing a proper device, other solutions, such as Symantec, can replicate their data through any NAS storage. Although their deduplication and compression might not be as effective, they can still accomplish the task. Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...
What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
My use case for this solution is for protecting or backing up data to safeguard against hacking or for disaster recovery. I utilize it in more projects on the governmental side, the non-governmenta...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
The price is also a disadvantage. Price is a disadvantage with the PowerProtect as it needs to be cheaper. The cheaper device costs around $70,000, which is a big sum to pay for a device like this.
 

Also Known As

NetWorker
DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: June 2025.
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