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Dell NetWorker vs N-able Cove Data Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Dell NetWorker delivers cost savings, enhanced recovery, and efficiency, proving invaluable for business continuity and operational efficiency.
Sentiment score
7.9
N-able Cove Data Protection enhances profitability with cost savings, efficient backups, fixed pricing, automation, and increased client satisfaction.
Our return on investment, as far as using N-able Cove Data Protection is concerned, revolves around the time spent on tasks; we have managed to reduce our time to fill roles, which is vital and has also improved our customer satisfaction rates to 98%.
HR Consultant
I have experienced time savings and money savings.
Senior Product Owner at a computer software company with 10,001+ employees
We think the ROI is very good; we are very satisfied with our return on investment, even though I don't sit and calculate what would be better.
Senior consultant at Azend A/S
 

Customer Service

Sentiment score
6.1
Dell NetWorker customer service is praised for quick assistance but criticized for delays and variable expertise, especially regionally.
Sentiment score
7.6
N-able Cove Data Protection offers fast, 24/7 support with knowledgeable engineers and helpful resources, ensuring a positive customer experience.
quick responses whenever we log a complaint
Sr. Area Technical Manager at tata elxsi
Technical support from Dell is excellent.
Solution Architect at Apollo Telecom
They are very responsive and helpful.
System Engineer at NCCPL
if it gets complicated, the backend support comes in quickly
Senior consultant at Azend A/S
If I raise a ticket, they get back to me.
Senior Product Owner at a computer software company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.8
Dell NetWorker offers scalability but faces challenges in VMware connections, storage, licensing, and large-scale stability for some users.
Sentiment score
7.9
N-able Cove Data Protection offers scalable, adaptable solutions, seamlessly integrating into infrastructures with minimal scaling challenges.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Solution Architect at Apollo Telecom
It is scalable enough for our environment.
System Engineer at NCCPL
Dell NetWorker is scalable in the sense that I can migrate to a higher spec server.
Senior Specialist Backup/Storage at National Bank of Kuwait
There are some limitations, such as storage, where I cannot support a large number of employees who need to back up their data.
Senior Product Owner at a computer software company with 10,001+ employees
N-able Cove Data Protection is scalable because we have brought on board two more people to handle different aspects of our clients' work as we got more clients, and we have not experienced any problems.
HR Consultant
 

Stability Issues

Sentiment score
7.6
Dell NetWorker exhibits stability, rated high by users, improving with updates, while older versions faced occasional challenges.
Sentiment score
8.1
N-able Cove Data Protection is highly reliable, offering consistent performance and quick resolutions to minor issues, earning user trust.
The stability of Dell NetWorker is excellent.
Sr. Area Technical Manager at tata elxsi
In terms of stability, I would say it is about 80% stable now.
Senior Specialist Backup/Storage at National Bank of Kuwait
Dell NetWorker is stable.
System Engineer at NCCPL
N-able Cove Data Protection has been relatively stable.
HR Consultant
 

Room For Improvement

Dell NetWorker users seek improved interfaces, cloud integration, and security, citing deployment challenges and a need for modern enhancements.
N-able Cove Data Protection users want faster uploads, customizable dashboards, easier restores, and improved Linux, Microsoft 365, and hybrid cloud support.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
Senior Specialist Backup/Storage at National Bank of Kuwait
To connect to a server, it's necessary to install a client on the server, which is challenging.
System Engineer at NCCPL
There should be the ability to take out data from Microsoft 365 in a portable format.
Senior consultant at Azend A/S
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve.
Senior Product Owner at a computer software company with 10,001+ employees
For now, I do not have anything else to add about the features apart from the confidentiality aspect; it helps me ensure that HR documents are personal, so someone who does not have access to them does not have access to them.
HR Consultant
 

Setup Cost

Dell NetWorker offers complex licensing, with varied pricing; included in bundles, often costly but comprehensive and flexible for sectors.
N-able Cove offers flexible, competitive pricing with customizable contracts, predictable expenses, and cost-effective storage options for enterprises.
The licensing cost is somewhat expensive.
Sr. Area Technical Manager at tata elxsi
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
Senior Product Owner at a computer software company with 10,001+ employees
 

Valuable Features

Dell NetWorker provides robust backup solutions with automation, deduplication, scalability, and wide compatibility for various environments and systems.
N-able Cove Data Protection provides comprehensive, user-friendly cloud-based features like Virtual Disaster Recovery, automation, and efficient data management.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Solution Architect at Apollo Telecom
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
System Engineer at NCCPL
The most useful features of Dell NetWorker for me are its support for all platforms, allowing me to take backups of Oracle, SQL, and AS/400, so it is flexible.
Senior Specialist Backup/Storage at National Bank of Kuwait
The access settings are important for me too, and the fact that HR documents are personal means I do not want everyone seeing everything, especially because in HR we talk mostly about confidentiality.
HR Consultant
The integration of N-able Cove Data Protection into our existing infrastructure is easy.
Senior consultant at Azend A/S
The most valuable feature of N-able Cove Data Protection is its ease of use.
Senior Product Owner at a computer software company with 10,001+ employees
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
15th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
N-able Cove Data Protection
Ranking in Backup and Recovery
32nd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
24
Ranking in other categories
Cloud Backup (20th), SaaS Backup (10th), MSP Backup (3rd)
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Dell NetWorker is 1.2%, down from 2.3% compared to the previous year. The mindshare of N-able Cove Data Protection is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell NetWorker1.2%
N-able Cove Data Protection1.5%
Other97.3%
Backup and Recovery
 

Featured Reviews

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
Grace Myna - PeerSpot reviewer
HR Consultant
Secure reminders have improved HR document control and support better client deadline management
I really love the reminders feature of N-able Cove Data Protection because I have many dates to keep in mind while working with multiple clients. The access settings are important for me too, and the fact that HR documents are personal means I do not want everyone seeing everything, especially because in HR we talk mostly about confidentiality. It is important that not everyone gets to see everything unless they have access, and I also appreciate being able to tell which copy is the final one. The reminders feature stands out for me the most because I deal with many dates and deadlines. The reminders work well for me in practice because they make it easy for me; I do not have to keep checking my calendar, even though I also use other calendars such as Calendly. The reminders come in handy because I do not have to keep going back to that, helping me ensure that I meet deadlines and do not miss client meetings, making it easier for me to stay organized.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
13%
Manufacturing Company
9%
Construction Company
7%
Comms Service Provider
13%
Construction Company
10%
Manufacturing Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What needs improvement with Dell NetWorker?
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I w...
What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for s...
What is your primary use case for N-able Backup?
Our main use cases for enabling N-able Cove Data Protection include backing up our customers' data on servers hosted in data centers and servers hosted in our own data center, as well as a few onsi...
 

Also Known As

NetWorker
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Computer Depot, Leading Edge Computers, IT Logic Australia
Find out what your peers are saying about Dell NetWorker vs. N-able Cove Data Protection and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.