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Dell PowerProtect Data Domain vs Druva inSync comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Dell PowerProtect Data Domain enhances storage efficiency, reduces hardware costs, and improves recovery, ideal for large enterprises.
Sentiment score
6.0
Organizations benefited from Druva inSync with data loss prevention, 75% time savings, and cost reduction within one year.
One is less floor space in the data center and the ability to pack more data into the backup storage on Dell PowerProtect Data Domain as compared to the traditional backup storage.
Vice President - Information Technology Systems Engineering at a tech vendor with 10,001+ employees
The best part is the compression and deduplication feature.
Lead Architect at a comms service provider with 10,001+ employees
We have not fully expanded the air gap yet, and we are still in the testing stages concerning recovery in case of a cybersecurity threat.
Sr Systems Engineer at a outsourcing company with 10,001+ employees
The organization has experienced ROI from Druva inSync through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.1
Dell PowerProtect Data Domain's customer service is praised for responsiveness but needs improvement in escalation and critical response times.
Sentiment score
7.1
Druva inSync's support is generally praised for quality and responsiveness, despite occasional delays and mixed satisfaction with specifics.
We feel that we are working with people who understand the technology and the historical patterns of this environment, and when we raise a support request, we have no doubt because it seems that we are working with a product engineer.
System Administrator at a financial services firm with 201-500 employees
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
Sr System Expert at a healthcare company with 10,001+ employees
I have dedicated support from Dell for Vietnam, and they are responsive.
Information Technology Technician at Lac Viet Computing
The technical support from Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
6.7
Dell PowerProtect Data Domain offers scalable, efficient enterprise solutions with easy integration and expansion for complex environments and cloud platforms.
Sentiment score
7.8
Druva inSync efficiently scales for diverse organizations, offering flexible licensing and integration capabilities, though cloud integration may pose challenges.
The scalability depends on the IT department's strategy.
Sr System Expert at a healthcare company with 10,001+ employees
Dell PowerProtect Data Domain is very scalable; it expands easily with new enclosures.
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain can scale up horizontally to meet the growing needs of our organization.
lead at Boston Scientific
The scalability of Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.2
Dell PowerProtect Data Domain is praised for its stability, reliability, minimal downtime, and high satisfaction, especially in large deployments.
Sentiment score
8.2
Druva inSync is generally stable and reliable, despite occasional failures and documentation concerns, with users rating it highly.
We have never encountered issues such as data corruption with these systems.
Storage Engineer at Comtrade Group
I have not experienced any downtime, crashes, or performance issues with it.
ICT Assistant GM at Phpco
I have been using it for up to three years with no upgrading or downtime.
Data Protection Engineer at a tech services company with 51-200 employees
 

Room For Improvement

Users desire improved pricing, simplified setup, better integration, enhanced features, and faster support for Dell PowerProtect Data Domain.
Druva inSync needs better user quota, pricing, support, backup improvements, security, AI features, and real-time alerts.
Local support must be available in the country.
Head Of Systems Group at NCCPL
We can leverage writing NAS level backup into Dell PowerProtect Data Domain rather than utilizing any other software tools such as Networker.
Vice President - Information Technology Systems Engineering at a tech vendor with 10,001+ employees
Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software.
Storage Engineer at Comtrade Group
To make Druva inSync better, they can implement additional DLP.
Technical Consultant at a tech services company with 11-50 employees
In the next release, I would like to see additional features and functionalities that focus more on AI functionality, similar to what other vendors offer.
Tam Adobe at Murdoch Webster
 

Setup Cost

Dell PowerProtect Data Domain is costly, but discounts and robust features make it appealing for larger enterprises.
Druva inSync is cost-effective with flexible pricing, 50GB/300GB storage options, but lacks on-premises solutions and incurs no licensing fees.
It is almost four times the earlier price.
Head of Sales and Operations at New Horizon Computers
For small clients, it is very expensive.
Specialist Senior N2 at Entelgy
The pricing has become higher since July, and the license costs are more expensive compared to the past.
Technical manager at Advanced Computer Technology (ACT)
From my perspective, Druva inSync is reasonably priced.
Tam Adobe at Murdoch Webster
 

Valuable Features

Dell PowerProtect Data Domain offers efficient storage, robust security, integration, scalability, and performance, praised for handling large datasets.
Druva inSync provides cloud-based backups with ransomware protection, geofencing, and efficient recovery, optimizing storage, bandwidth, and security.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
Technical manager at Advanced Computer Technology (ACT)
Dell PowerProtect DD (Data Domain) is highly consistent, durable, easy to install, scalable, and compatible with any software today.
Head of Sales and Operations at New Horizon Computers
The most beneficial features in the product are compatibility, which is the most valuable function.
Head Of Systems Group at NCCPL
The solution provides significant ROI through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
 

Categories and Ranking

Dell PowerProtect Data Domain
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
88
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Druva inSync
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
19
Ranking in other categories
Cloud Backup (26th), SaaS Backup (7th)
 

Mindshare comparison

Dell PowerProtect Data Domain and Druva inSync aren’t in the same category and serve different purposes. Dell PowerProtect Data Domain is designed for Deduplication Software and holds a mindshare of 24.2%, down 28.6% compared to last year.
Druva inSync, on the other hand, focuses on SaaS Backup, holds 3.2% mindshare, down 4.7% since last year.
Deduplication Software Mindshare Distribution
ProductMindshare (%)
Dell PowerProtect Data Domain24.2%
HPE StoreOnce18.5%
Dell PowerProtect Data Manager12.2%
Other45.099999999999994%
Deduplication Software
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Druva inSync3.2%
Veeam Data Cloud for Microsoft 3659.6%
Commvault Cloud6.4%
Other80.8%
SaaS Backup
 

Featured Reviews

Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Provides seamless backup integration and long-term reliability for enterprise data protection
The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.
ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Has reduced manual efforts through automation and simplifies data protection across cloud platforms
We collect reviews for software products. After visiting our site and downloading reports on Acronis and Druva inSync, I would like to know if you are working with those products The best features of Druva inSync from my perspective are what attract customers to the product. I appreciate the good…
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
14%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise24
Large Enterprise39
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
I work as an implementer of Dell PowerProtect Data Domain systems, storage, and backup systems, serving as an administrator and support specialist. I have 15 years of experience implementing Data D...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
Regarding the pricing for Dell PowerProtect Data Domain, it is expensive. For small clients, it is very expensive. Large clients find it not expensive, but it depends on the solution in the environ...
What do you like most about Druva inSync?
Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the sy...
What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
There is room for improvement in Druva inSync. In the next release, I would like to see additional features and functionalities that focus more on AI functionality, similar to what other vendors of...
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
inSync
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, NetApp and others in Deduplication Software. Updated: March 2026.
885,837 professionals have used our research since 2012.