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Dell PowerProtect Data Domain vs Quest Rapid Recovery [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Domain
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Provides seamless backup integration and long-term reliability for enterprise data protection
The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.
Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The hardware can operate in high temperatures, in case of any disaster."
"Dell PowerProtect Data Domain is more efficient than NetBackup for our backup needs."
"Stability of the Data Domain has never been an issue; they have been rock solid since we have used them."
"Fantastic product that really is the ‘Swiss Army Knife’ of backup/archive/bulk storage products, so usable and can save significant $ and can save many headaches with data management, the more you store on it the better De-duplication and greater ROI you get."
"It securely protects data against threats like Trojans."
"The solution is very stable."
"When utilizing Dell PowerProtect DD for backup systems, Data Domain offers fast performance with low latency, providing high throughput for quicker backups compared to other vendors."
"My favorite feature on Dell PowerProtect Data Domain is the deduplication capability, which is a particularly good feature to have."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"It is very easy to use, and it saves hours on each restore."
"Rapid Recovery is one of the most durable and rock-stable solutions."
"The solution is a great backup for the retail environment."
"Disk backup (archiving to the cloud) is its most valuable feature because it provides for our disaster recovery plan."
"The compression and deduplication features have helped to save on storage costs."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"I sleep well at night knowing that our systems are protected."
 

Cons

"Local support is necessary because while some aspects are well-handled, others require attention."
"I would appreciate improvements primarily in the PPDM backup software because I still feel it's lacking the features of a proper backup solution and is a bit simplistic."
"Maybe the price is an area for improvement in Dell PowerProtect Data Domain."
"The price for PowerProtect DD is not suitable for my customers. It is very high."
"Its management can be improved."
"Their licensing matrix is confusing and is a feature they need to improve."
"We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues."
"In general, for improvement purposes, I can say that the features are not easy to understand to customers with Dell PowerProtect Data Domain."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
 

Pricing and Cost Advice

"Pricing for this product could still be improved, though several years ago, its price was very high. When buying an IDPA product such as Dell EMC PowerProtect DD (Data Domain), you don't have to buy anything else, because you'll have an integrated solution: a data domain appliance plus software."
"The price is really high compared to other vendors. The licensing cost is huge. Normal, mid-tier companies or small-scale companies wouldn't be able to afford it easily."
"The price of Dell EMC PowerProtect DD could improve, it is expensive."
"We usually buy products at the end year, and the license is included."
"On a scale where one represents high price, and ten represents low price, I rate the solution a five, which means that the solution is of medium pricing."
"Users have to pay a capacity-based licensing fee for the solution."
"The price may be a bit higher than other products in the market, but you will receive ten out of ten support with next-business-day delivery on parts' availability."
"The yearly subscription is very affordable for our customers, but the price could be a little cheaper overall."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"The pricing is on the higher end."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"Its price is okay. It is reasonable in terms of the way it works."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I don't think the licensing for the product is very expensive."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
9%
Government
6%
Manufacturing Company
11%
Performing Arts
10%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise25
Large Enterprise44
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
My main use case for Dell PowerProtect Data Domain is as a data backup target.
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
Pricing, setup cost, and licensing are not my areas of expertise, as I mainly focus on implementation engineering.
What needs improvement with Dell PowerProtect DD (Data Domain)?
To improve Dell PowerProtect Data Domain, I would suggest making it cheaper. I would like to see the ability to use more back end data ports as a new feature.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
Dell AppAssure
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, NetApp and others in Deduplication Software. Updated: May 2026.
900,747 professionals have used our research since 2012.