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Dell PowerProtect Data Domain vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Domain
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Provides seamless backup integration and long-term reliability for enterprise data protection
The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable, very reliable, and designed for what they call 99.999% uptime, which is less than an hour a year of downtime."
"The hardware can operate in high temperatures, in case of any disaster."
"The most valuable features are the deduplication and compression and the Data Domain Boost feature."
"The technology has been very useful. There are lots of features on offer."
"It is very fast as compared to the other competitors; its simplicity and bit rate are also valuable, and it takes less time if we compare it with the old solution that we have."
"I find the data to be most valuable."
"It's very competitive in terms of the price and technology. Also, the development team continuously makes updates. The data reduction feature is very useful."
"The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NVMe and SSDs. By transitioning to NVMe and SSDs, backups have become much faster. The tool's backup restoration is faster compared to other tools."
"It is very easy to use, and it saves hours on each restore."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"The general backup for replication and virtual standby are the most valuable aspects; it does what it says it does and is a decent tool for not a big budget."
"The most valuable feature is the disaster recovery process from the data center."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"You can go for this solution; it is a very dependable solution, and we can be confident that this recovery software is working very well."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
 

Cons

"The price of Dell EMC PowerProtect DD could improve, it is expensive."
"Dell PowerProtect Data Domain can be improved by enhancing the maximum allowed capacity."
"While Data Domain is a good product, it doesn't fit every case, as customer requirements vary."
"The model 3330 may need improvement."
"One improvement to the solution would be in the integration with backup software. They still have hardware different from the software."
"The price is on the high side."
"DD Boost."
"DD doesn't have Intel's air gap technology."
"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"It's very expensive which is why I want to drop it."
 

Pricing and Cost Advice

"The product is expensive."
"I can't remember what the license costs are. They might be paid monthly or every two months."
"The price is on the high side."
"The price of Dell EMC PowerProtect DD could improve, it is expensive."
"Pricing is related to size. A lower range solution might be about $33,000. My customers use higher range versions with a price of around $100,000. That's the price for both the hardware and software."
"The price of the solution and support for Dell PowerProtect DD is expensive. We have customers that cannot upgrade to a newer version of the solution because the support is too expensive."
"This is one of the more expensive backup solutions on the market."
"Users have to pay a capacity-based licensing fee for the solution."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"I don't think the licensing for the product is very expensive."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"Its price is okay. It is reasonable in terms of the way it works."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Outsourcing Company
9%
Manufacturing Company
9%
Computer Software Company
7%
Outsourcing Company
17%
Comms Service Provider
9%
Manufacturing Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise48
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
My main use case for Dell PowerProtect Data Domain is backup. We utilize it to back up all of our data from our credit card domain application.
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
My experience with pricing, setup cost, and licensing is adequate; Dell is not the cheapest, but it is also not the most expensive.
What needs improvement with Dell PowerProtect DD (Data Domain)?
To improve Dell PowerProtect Data Domain, I would suggest that we take a look at how we also store AI data as needed.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
Dell AppAssure
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, NetApp and others in Deduplication Software. Updated: September 2026.
913,924 professionals have used our research since 2012.