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Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro vs NetWitness NDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 17, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Cortex XDR enhances security, reduces costs, improves efficiency, and delivers ROI by automating threat remediation and preventing ransomware spread.
Sentiment score
7.0
Dell Trusted Device enhances efficiency by reducing time and costs, improving security, and minimizing breaches with advanced management tools.
Sentiment score
8.0
Implementing NetWitness NDR enhances security, improves network visibility, reduces costs, and boosts efficiency and productivity for businesses.
With Cortex XDR by Palo Alto Networks' incident correlation, behavioral detection, and process tree visibility, similar initial triage can often be completed in roughly 10 to 20 minutes, depending on the incident.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
We have not experienced downtime, yielding return on investment, and manual investigations have been eliminated—everything is handled by their product, ultimately saving a lot of engineering hours, which translates to money saved.
Technical Lead at a tech vendor with 51-200 employees
Utilizing Intel vPro hardware control allows my IT team to remotely isolate, re-image, or wipe corrupted firmware on remote laptops, even if the operating system fails to boot.
Software Engineer at a tech vendor with 201-500 employees
When you look at the damage it could do, especially in our industry, where we are growing bell peppers, tomatoes, and cucumbers, any downtime can result in a crop loss and other issues.
VP Of Security at NatureFresh™ Farms
 

Customer Service

Sentiment score
7.0
Palo Alto Networks' support is praised for expertise and speed but needs improvement in responsiveness and problem resolution.
Sentiment score
6.0
Dell Trusted Device support is praised for efficiency, knowledgeable staff, timely responses, structured assistance, and comprehensive documentation.
Sentiment score
7.3
NetWitness NDR's customer service is generally efficient and highly regarded, though some users report occasional slow response times.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
I would rate the customer support a perfect ten.
Technical Director at Prosight
I think they had a negative reputation tied to them several years ago, but in the past few years, they have really improved their game and they provide great support and they are always following up.
System Engineer at a healthcare company with 501-1,000 employees
With every interaction that I have had with CrowdStrike on their technical support side, it has been a 10 out of 10.
Senior System Engineer at Cox Automotive Inc.
 

Scalability Issues

Sentiment score
7.4
Cortex XDR scales efficiently across endpoints, offering seamless cloud-based expansion and integration for diverse enterprise environments.
Sentiment score
6.9
Dell Trusted Device offers scalable, cloud-native management across devices, utilizing SCCM and Intel vPro for efficient deployment and remote management.
Sentiment score
7.0
NetWitness NDR is scalable for large enterprises, though some users report issues with scalability and agent migration.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro scales very well with the growing needs of my company.
System Engineer at a healthcare company with 501-1,000 employees
The cloud-based nature of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro makes it easier to add and manage devices without needing significant additional infrastructure.
Desktop support Engineer at a outsourcing company with 51-200 employees
The license can be reused on other devices if any server or device is decommissioned.
Senior Cyber Security Analyst at Britomart Transport Centre
 

Stability Issues

Sentiment score
8.0
Cortex XDR is stable, with high ratings, improved over time, minimal issues, and consistent performance, recommended regular updates.
Sentiment score
8.6
Dell Trusted Device offers stable performance, effective threat detection, and easy integration, with minimal stability or downtime issues reported.
Sentiment score
7.7
NetWitness NDR is generally reliable, providing real-time data and stability, though minor technical issues are occasionally reported.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
I would assess the stability and reliability of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro as completely stable.
System Engineer at a healthcare company with 501-1,000 employees
I would assess the stability and reliability of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro as very stable.
Manager, System Engineering at Kennedy Krieger Institute Inc.
We have not had any downtime since we have integrated CrowdStrike with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.
Senior System Engineer at Cox Automotive Inc.
 

Room For Improvement

Cortex XDR needs improvements in usability, integration, automation, reporting, resource efficiency, and support for diverse systems to enhance appeal.
Dell Trusted Device requires improvements in integration, cost, and management, with emphasis on simpler setup and enhanced interoperability.
NetWitness NDR requires improvements in UI, scalability, detectability, integration, session times, pricing, training, and features, making it complex and slow.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
When a Cortex XDR by Palo Alto Networks incident is confirmed, it would be useful to automatically create a ServiceNow or Jira ticket with the incident summary, including affected endpoints, user indicators, process tree, severity, and recommended response actions.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
Pricing and multi-tier licensing appear to be areas that could be enhanced, as securing the stack requires premium commercial Dell hardware along with specific Intel vPro chips and CrowdStrike Falcon licensing.
Software Engineer at a tech vendor with 201-500 employees
It has so many functions because it can go below the OS layer and already has amazing functions.
System Engineer at a healthcare company with 501-1,000 employees
It's not really designed for servers. It's designed more for workstation fleet.
Manager, System Engineering at Kennedy Krieger Institute Inc.
 

Setup Cost

Cortex XDR offers advanced features with premium pricing, flexible licensing, easy setup, but incurs extra costs for comprehensive security.
Enterprise users find Dell Trusted Device costly but appreciate its premium protection and advanced capabilities despite higher pricing.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
The initial setup cost is very high, but over time, it becomes cheaper on a per-person basis, while the licensing remains very costly compared to other EDR solutions.
Technical Lead at a tech vendor with 51-200 employees
CrowdStrike Falcon licensing necessitates a separate EDR and XDR software license subscription with commercial tiers such as Falcon Pro or Falcon Enterprise, costing approximately $100 to $200 per endpoint annually, depending on the selected bundle or modules such as Falcon Complete or Falcon Flex.
Software Engineer at a tech vendor with 201-500 employees
It is set it and forget it, and you usually do not have to go back and look at your licenses again and worry about what you are going to lose or if certain things are going to change.
System Engineer at a healthcare company with 501-1,000 employees
 

Valuable Features

Cortex XDR provides AI-driven threat detection, seamless integration, and efficient management for comprehensive, scalable, and cost-effective cybersecurity.
Dell Trusted Device enhances security and management with AI-driven threat detection, remote management, and hardware-assisted security features.
NetWitness NDR offers high detection rates, real-time malware response, third-party integration, and a user-friendly, interoperable interface with advanced analytics.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
I view the critical feature of advanced memory scanning that is enabled by my PC as essential because there are malware and malicious tools out there that embed themselves in memory and kernel memory.
Manager, System Engineering at Kennedy Krieger Institute Inc.
The remote management capabilities provided by Intel vPro are also very valuable, especially for supporting users who work remotely, since I can troubleshoot and remediate devices without needing physical access.
Desktop support Engineer at a outsourcing company with 51-200 employees
Improved endpoint visibility, faster threat detection and response, stronger hardware-level protection, and reduced time spent troubleshooting devices through remote management, which helps reduce security risk and improve operational efficiency.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Dell Trusted Device powered...
Ranking in Endpoint Detection and Response (EDR)
10th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
NetWitness NDR
Ranking in Endpoint Detection and Response (EDR)
58th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Endpoint Protection Platform (EPP) (48th), Threat Intelligence Platforms (TIP) (34th), Security Orchestration Automation and Response (SOAR) (23rd), Network Detection and Response (NDR) (19th), Extended Detection and Response (XDR) (40th)
 

Mindshare comparison

As of November 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 3.8% compared to the previous year. The mindshare of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is 0.5%, up from 0.1% compared to the previous year. The mindshare of NetWitness NDR is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro0.5%
NetWitness NDR1.1%
Other94.6%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Tom Cichosz - PeerSpot reviewer
System Engineer at a healthcare company with 501-1,000 employees
Integrated device protection has secured bios-level threats and preserves user performance
The features of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro that I appreciate most are the real-time analytics in CrowdStrike and the ability to detect anomalies in the computer at the BIOS level, which is excellent to have. You would not normally see that with standard antivirus or regular security software; it would not integrate with the BIOS, but the fact that it does means that you get an enhanced layer of protection with CrowdStrike, more than you would see with another product. My perception of chip-level recovery is that it is a beautiful thing. Normally you are dependent on the OS for recovery actions, but in this case, you do not need that because it happens at the chip level. It happens out of band, before the OS is booted; you can make recovery choices, and that is extremely important. You always need an out of band solution, and on end user devices especially, if that is possible, that changes the whole landscape. Normally out of band is only for server-level devices, but this changes that; this adds an extra layer of protection that you would not normally see. I view the critical feature of Advanced Memory Scanning by CrowdStrike as incredible; the fact that it can actively scan memory without any performance hit on the PC or server devices is remarkable. Previously, in years before 2020, we would see a performance hit from this type of software, but the fact that CrowdStrike integrated with Dell does not cause any performance hit on the end user or the overall performance of the computer is an amazing thing. It is probably the best performing antivirus software I have actually seen.
reviewer1259418 - PeerSpot reviewer
Senior Cyber Security Analyst (SAFe Agile) at a transportation company with 1,001-5,000 employees
Advanced threat detection undermined by issues with blocking
NetWitness Endpoint's blocking feature does not work properly - if there's a malicious process, it's not possible to kill it via a custom rule unless and until it's flagged as malicious. For example, if you put IOCs in the form of hashes, it's not possible to block those IOCs - the system will alert you, but they can't be blocked. In the next release, NetWitness Endpoint should include regular expressions for blocking processes and sub-processes, the ability to block IPs, and scalability and integration with the ServiceNow platform or other ticketing solutions.
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
31%
Educational Organization
13%
Government
9%
Construction Company
6%
Financial Services Firm
11%
Comms Service Provider
10%
Outsourcing Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
We do not have any issues here with pricing, setup cost, and licensing for Dell Trusted Device powered by CrowdStrike...
What needs improvement with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
I do not think anything now about how Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro can be improve...
What is your primary use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
We are hoping for a more secure environment with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. A ...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
RSA ECAT, NetWitness Network
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
ADP, Ameritas, Partners Healthcare
Find out what your peers are saying about Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro vs. NetWitness NDR and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.