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Dell Virtual Desktop Infrastructure (VDI) Services vs Parallels Remote Application Server (RAS) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Virtual Desktop Infras...
Ranking in Virtual Desktop Infrastructure (VDI)
15th
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
3
Ranking in other categories
Hosted Virtual Desktop Services (1st)
Parallels Remote Applicatio...
Ranking in Virtual Desktop Infrastructure (VDI)
14th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
25
Ranking in other categories
Application Virtualization (4th)
 

Mindshare comparison

As of September 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Dell Virtual Desktop Infrastructure (VDI) Services is 1.2%, up from 0.2% compared to the previous year. The mindshare of Parallels Remote Application Server (RAS) is 3.5%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Parallels Remote Application Server (RAS)3.5%
Dell Virtual Desktop Infrastructure (VDI) Services1.2%
Other95.3%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SA
IT Lead at a outsourcing company with 51-200 employees
Centralized virtual desktops have boosted secure client access and daily productivity
Dell Virtual Desktop Infrastructure (VDI) Services is hosted centrally in data centers where I log in to the virtual desktop interface to work on client applications. I get access to all client applications on a daily basis, including application permissions and working access, all related to client applications with the help of a VPN network. Dell Virtual Desktop Infrastructure (VDI) Services has had a huge impact on getting connected to a customer's application. It provides seamless access to the client's network, and with the help of a VPN, I connect to the client system and take a remote session to work on daily tasks. It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable. It has been able to grow with our needs.
JohanSkibdahl - PeerSpot reviewer
CEO at Etcetera Networks
Secure access across devices with cost-effective seamless integration
One valuable feature is the ability to securely use a wide range of devices to access the company's infrastructure. The inclusion of all necessary components, such as load balancer and gateways, in a monthly fee is also beneficial. In terms of Parallels Desktop, the coherence mode that allows Mac and Windows applications to run seamlessly side by side is highly regarded.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dual E5-2600 v3 Xeons, DDR4 memory and the best storage potential makes the PowerEdge T630 a highly versatile server."
"It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable."
"It has a very affordable price and the highest capabilities."
"We use Cloudpaging to package and deploy the vast majority of our applications to our standard Windows 10 desktops, and with the use of Parallels integration into the Software2 AppsAnywhere hub, this means we can use the same packages to deliver Windows applications to almost any device - Windows, macOS, iOS, Android, Linux, Xbox One, PS4 - just by ticking a box."
"It provides flexible access to Windows applications from many types of devices."
"Thank you 2X for such a great product that makes my work much easier!"
"We can provision the servers without the need for another third-party solution."
"The connection is compressed so we don't need a lot of resources to run it."
"It is a stable solution."
"We use RAS to publish cloud desktops to our clients. The ability to easily publish resources to a subset of users is what we find most valuable."
 

Cons

"The service needs to work on strong integration with the VMware ecosystem and improve vendor support."
"The customization of the web interface could possibly use some improvement. Little things, like being able to place a background image instead of just choosing from a palette of colors, would be nice."
"When the customer is connected, they use a specific publishing agent and if that agent fails, the customer loses their connection."
"We have been working with the Parallels team on some printing issues and are hopeful they will be resolved in the next patch release."
"We have had significant, ongoing issues with printing. It would be great to have a best practice for dealing with printing that we can offer to our customers."
"From a seller's point of view, there are a lot of things that they could do better in the sales cycle."
"Opening a ticket should be available from the actual RAS console. It is cumbersome to go to a portal, hunt around for five minutes for a link to open a ticket, answer questions meant to direct you towards FAQs instead of live support, then fill out information (license #, version #, etc.) which could more easily be supplied by sending a ticket straight from the console with all of that information automatically specified."
"We have encountered stability issues at times. Some updates are not good and are followed by a new update soon after."
"It needs Windows scaling on Android/iOS devices. At present, the concept of delivering apps to Android and iOS devices is appealing, but the reality is that the screen size on these devices is so small that, unless there is some scaling option, it is not really usable."
 

Pricing and Cost Advice

Information not available
"Parallels is a cost effective alternative to Citrix."
"The pricing has always been competitive, and the new SPLA licensing model works great for our business and clients."
"Comparable performance to Citrix for our use case at a significantly lower cost. Pricing is clear and there are relatively few options or other pricing considerations when compared to similar products. Just be sure not to forget the Microsoft licensing that goes along with a Parallels deployment."
"The product is not expensive. I rate its pricing a three or four out of ten."
"I recommend testing Parallels and comparing it to your needs. Compare the prices against what you are able to do with the product and its alternatives. Parallels is not a cheap product."
"It is inexpensive compared to one of its competitors."
"Work with the vendor, as this is a fairly new product and they want use cases. Deals can be made."
"It justifies the price. In terms of licensing, initially when we got the product it was an unlimited licensing strategy. We knew would grow in the coming years. So initially, we took a plan which had no limit. After a year or so the strategy changed and we were being limited to 105 licenses, that was the minimum... If there was flexibility for increasing the number of licenses that would be great because you never know how much you are going to grow in the next year."
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913,076 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Outsourcing Company
10%
Computer Software Company
8%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What needs improvement with Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services can be improved by integrating more features with AI and incorporating an AI bot. Additionally, it should have strong integration with the VMware ...
What is your primary use case for Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services functions as a peripheral for virtual desktop infrastructure that I use similarly with Citrix Virtual Desktop apps to work in a customer environme...
What advice do you have for others considering Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services works on multifactor authentication to authenticate each user according to their MFA access, which secures registered users and gives permission t...
What is your experience regarding pricing and costs for Parallels Remote Application Server (RAS)?
The pricing for Parallels RAS is straightforward with a monthly fee for a minimum of 15 licenses. For Parallels Desktop, it is a yearly cost of a couple of hundred euros. No additional fees for mai...
What needs improvement with Parallels Remote Application Server (RAS)?
A potential improvement could be reducing the dependency on Microsoft solutions for Parallels RAS. As for Parallels Desktop, there is nothing specific that needs improvement.
What is your primary use case for Parallels Remote Application Server (RAS)?
The primary use case of Parallels is to offer it to customers as a hosted service. I help them to migrate from other solutions like VMware to Parallels RAS. I recommend it to companies that prefer ...
 

Also Known As

Dell Hosted Virtual Desktop Services
Parallels RAS
 

Overview

 

Sample Customers

Royal Opera House, University of the Sciences, Noritz America, University of the Incarnate Word (UIW), Fulton County
Arsari Group _ PT Netmarks Indonesia, Izhevsk Elektromekhanicheskiy Zavod (IEMZ) _ Kupol, Abilene Diagnostic Clinic, Fylde Borough Council, YARSTROYREZE LLC, VSK Insurance House, Melenkovsky District of Vladimirskaya Oblast, Sofrigam SA, Antenna International, KingsGate Community Church, Norwegian American Hospital, Island Hotels Group, Medway Council, Medway Council, Voices of September 11th, MacDonald Training Center, Kansas Childrenês Service League, Scope,Next Generation Clubs, WTC Communications, Opera Australia, HSE Integrated, Danier, Bridgwater College, Kern County Mental Health, Tony Tiendas, Spears Manufacturing, Managed Insurance Services Inc., Intuitive Medical Software, M.J. Soffe, Mazda Motors, Israel Military Industries (IMI), Telfair, Upic Solutions, Teleflora, Fisher & Company
Find out what your peers are saying about Dell Virtual Desktop Infrastructure (VDI) Services vs. Parallels Remote Application Server (RAS) and other solutions. Updated: September 2026.
913,076 professionals have used our research since 2012.