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Device42 vs Flexera One comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Automation Anywhere enhances ROI by reducing costs, improving efficiency, and delivering rapid results in less than a year.
Sentiment score
6.6
Device42 enhances ROI by streamlining IT asset management, application mapping, and offering insightful reports for cost-effective operations.
Sentiment score
5.8
Flexera One improved procurement efficiency, cutting software costs by 30% and operational costs by up to 20%, enhancing governance.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
Software Developer at Boston Scientific
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Software Engineer Intern at a university with 11-50 employees
Automation Anywhere has helped us save money.
RPA Solution Architect at a computer software company with 51-200 employees
The TCO calculations based on five years and three years have yielded a remarkable ROI compared to on-premise workload, validating the business case submission to the customer.
Associate Vice President at Hitachi Systems India Private Limited
I can confidently say at least 30% is the savings which we have seen.
Sr PreSales Cloud Architect at a outsourcing company with 10,001+ employees
Device42 is a fully-featured tool that includes everything we need with powerful auto-discovery and intelligent application dependency mapping.
Financial Specialist at Wells Fargo
Thirty percent over six months is a pretty good return on investment.
Technical Admin at a tech services company with 51-200 employees
I have seen a return on investment with Flexera One, as we need fewer employees.
Item Analyst at a tech vendor with 5,001-10,000 employees
 

Customer Service

Sentiment score
7.0
Automation Anywhere's customer service is responsive and knowledgeable, but may face inconsistent response times and require persistent follow-ups.
Sentiment score
8.1
Device42's customer service is praised for prompt, knowledgeable support, despite occasional delays, frequently earning high satisfaction ratings.
Sentiment score
6.0
Flexera One's customer service is praised for responsiveness and helpfulness, though response speed and quality could improve.
Whenever we need help, we can reach out to them, and they help us out.
Software Developer at Boston Scientific
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
Software Engineer Intern at a university with 11-50 employees
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Solution architect at Boston Scientific
Customer support for Device42 is fantastic.
Associate Vice President at Hitachi Systems India Private Limited
Our internal teams have also leveraged the platform which is available for the customers and the partners to onboard them, have a bit of training on the tool and then ask any specific questions to either the TAM or the customer support team.
Sr PreSales Cloud Architect at a outsourcing company with 10,001+ employees
When it comes to resolving technical issues, the support team is responsive and always available to help.
Cloud Presales Engineer at Activedge Technologies Ltd.
I will give it a 10 for the technical support of Flexera One on a scale from one to ten.
Enterprise Cloud Cost Over And Visibility Parts at a manufacturing company with 10,001+ employees
They were prompt in getting back to us.
Senior Infrastructure Engineer at a healthcare company with 1,001-5,000 employees
I always get very positive marks from a customer support perspective regarding Flexera One, with no issues.
 

Scalability Issues

Sentiment score
7.4
Automation Anywhere is highly scalable and cost-effective, efficiently managing projects and supporting diverse industry automation with centralized control.
Sentiment score
7.2
Device42 effectively scales for organizations, enhancing expansion with API integration and Remote Collectors, despite horizontal scaling limitations.
Sentiment score
7.1
Flexera One efficiently manages global enterprises, excelling in diverse environments, though on-prem licensing poses challenges, praised for support.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
Sr. Manager, Finance Transformation at Amkor Technology, Inc.
The centralized control room allows us to orchestrate and manage bots seamlessly.
Associate Leadership Team at a financial services firm with 10,001+ employees
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
Director at a computer software company with 51-200 employees
It is very much scalable and allows you to design your discovery solution without facing any challenge.
Associate Vice President at Hitachi Systems India Private Limited
Device42's scalability works well for me; if I want to add more resources, such as a Remote Collector for a new site, I can easily connect it to the main appliance.
Senior Consultant at a tech vendor with 10,001+ employees
The scalability is good and with the increase in the size of the environment, it has definitely grown and changed over the last couple of years.
Sr PreSales Cloud Architect at a outsourcing company with 10,001+ employees
Flexera One operates as a SaaS platform across large global enterprises with multiple business units, regions, and vendors.
Enterprise Cloud Cost Over And Visibility Parts at a manufacturing company with 10,001+ employees
I can assign a lot of user roles and send it out to many different places.
Technical Admin at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
7.0
Automation Anywhere is praised for stability and reliability, with cloud versions improving consistency and strong customer support appreciated.
Sentiment score
8.0
Device42 proves reliable with minimal downtime, easy integration, manageable resources, quick issue resolution, and high user satisfaction.
Sentiment score
8.3
Flexera One is stable and highly rated despite occasional slow loading and data reporting issues that are quickly resolved.
With the latest applications, there are no significant issues like freezing or crashing.
Senior RPA Team Leader at a tech services company with 11-50 employees
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
Director Automation CEO at a financial services firm with 10,001+ employees
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Intelligent Automation Engineering Manager at a financial services firm with 5,001-10,000 employees
Device42 is stable and has been reliable for my organization.
Associate Vice President at Hitachi Systems India Private Limited
Device42 has been pretty stable.
Sr PreSales Cloud Architect at a outsourcing company with 10,001+ employees
Stability for Device42, in terms of reliability, is generally acceptable.
Solutions Architect at KAF Group
We can see all inventory, all the applications, and how many installations we have.
Enterprise Cloud Cost Over And Visibility Parts at a manufacturing company with 10,001+ employees
The stability of the cloud version, which is what I'm currently using, is almost always reliable.
Senior Infrastructure Engineer at a healthcare company with 1,001-5,000 employees
Flexera One is stable and runs reliably, but I think sometimes when it is not reporting properly, that can become an issue for customer data that is not being processed properly.
Item Analyst at a tech vendor with 5,001-10,000 employees
 

Room For Improvement

Automation Anywhere's complexity, cost, and technical demands challenge non-tech users, requiring improved support and ease for smaller firms.
Device42 users seek enhanced interface, integration, pricing, with improved widgets, graphics, navigation, automation, and support efficiency.
Users recommend improving Flexera One's speed, interface, integration, customization, automation, deployment, and management capabilities for enhanced functionality.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Low Code Developer at a manufacturing company with 10,001+ employees
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
Software Developer at Boston Scientific
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Rpa Infrastructure Lead at a tech vendor with 10,001+ employees
Device42 could benefit from improvements, specifically regarding the deployment of the software, which sometimes can be hectic and become time-consuming.
Financial Specialist at Wells Fargo
I foresee areas of improvement for the agent-less solution, which could be very useful for those organizations that might not allow configuring an agent in their source machines for workload discovery.
Associate Vice President at Hitachi Systems India Private Limited
From an ITSM and ticketing perspective, I would say if there were integrations available, that would have really been better because a lot of times what we end up seeing or leveraging is ServiceNow because they have that native or out of the box capability, and even Freshservice has that capability out of the box.
Sr PreSales Cloud Architect at a outsourcing company with 10,001+ employees
For one of my customers, the monitoring aspect has been tricky due to the need for live database information, which could be enhanced using AI technology.
Consultant at KPMG
I would suggest stopping accepting default tool mappings, actively building custom normalization rules, and having a common convention for naming those tools.
Technical Admin at a tech services company with 51-200 employees
However, it is possible that Flexera One provides some sort of reconciliation rules or optimization strategies on the basis of the information that is already there in the tool, the entitlement and the installation, then that would really make it a perfect one.
Associate Consultant at tcs
 

Setup Cost

Automation Anywhere's pricing is seen as expensive for small businesses but justified by features for larger organizations.
Device42 offers cost-effective pricing for managing 1,000-2,000 devices, though addon costs and competition may affect perceptions.
Flexera One's high pricing is justified by its efficiency, though costs are a concern, especially in India.
It is more cost-efficient compared to all other RPA platforms.
AI/Robotics Process Automation Specialist at Bell
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
Developer at a consultancy with 10,001+ employees
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
Compared to other competitors, it does not cost much, and I would recommend it from a cost perspective.
Associate Vice President at Hitachi Systems India Private Limited
For example, I felt the BMC Discovery pricing was quite high.
Sr PreSales Cloud Architect at a outsourcing company with 10,001+ employees
The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable.
Financial Specialist at Wells Fargo
They've restructured how it's licensed, making it more fair.
Senior Infrastructure Engineer at a healthcare company with 1,001-5,000 employees
My experience with pricing, setup cost, and licensing was that it was very fair for the value that was received.
Regarding the price, I feel the price is a bit high.
Associate Consultant at tcs
 

Valuable Features

Automation Anywhere offers a user-friendly interface for efficient task automation with features enhancing productivity and seamless integration.
Device42 excels in asset discovery, dependency mapping, and integrated IT management, enhancing security, cloud readiness, and efficiency.
Flexera One streamlines IT asset management with features like asset discovery, compliance tracking, real-time analytics, and cost optimization.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Low Code Developer at a manufacturing company with 10,001+ employees
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Manager at a manufacturing company with 1,001-5,000 employees
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Solution architect at Boston Scientific
Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud.
Associate Vice President at Hitachi Systems India Private Limited
We have leveraged that to discover IT assets such as physical servers, VMs, network devices, containers, storage devices, the applications, cloud resources and their relationships or their dependencies with each other and to the outside.
Sr PreSales Cloud Architect at a outsourcing company with 10,001+ employees
Device42 has positively impacted our organization by helping us become one of the best companies for asset management and inventory for the enterprise businesses we work with.
Cloud Presales Engineer at Activedge Technologies Ltd.
Sometimes I see cost savings in excess of 40 to 60 percent, with resources also in the same percentage area, depending on what the use case is and how much work and preparation was put into actually designing it appropriately for the use of the tool.
The documentation is very helpful, and the single pane of glass feature is invaluable because everything is accessible from one place.
Technical Admin at a tech services company with 51-200 employees
Flexera One supports IT asset management, trend compliance tracking, and showcases active users, licensing models, and accurate spending predictions.
Enterprise Cloud Cost Over And Visibility Parts at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
640
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Device42
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
34
Ranking in other categories
IT Asset Management (5th), Configuration Management Databases (2nd), IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (1st)
Flexera One
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
IT Asset Management (6th), SaaS Management Platforms (2nd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Manmohan Rao - PeerSpot reviewer
Associate Vice President at Hitachi Systems India Private Limited
Granular discovery has ensured confident workload migration and optimized cloud move group planning
Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.
reviewer2814465 - PeerSpot reviewer
Enterprise Cloud Cost Over And Visibility Parts at a manufacturing company with 10,001+ employees
Clear license visibility has reduced waste and guides current software spending decisions
We often communicate with the technical support of Flexera One, and they are providing a good service to us. We are raising cases for the SKU-based library of Flexera One. Suppose there are SKUs which are not recognized. We raise a case with them asking if they could please recognize this SKU or add this SKU to the SKU library. We are in touch with them. Suppose we are not understanding any feature of Flexera One, then we are asking them for a one-to-one call. They interact with us and easily tell us things which we can understand. I will give it a 10 for the technical support of Flexera One on a scale from one to ten.
report
Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.
900,644 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
11%
Construction Company
11%
Computer Software Company
7%
Financial Services Firm
12%
Manufacturing Company
11%
Healthcare Company
8%
Outsourcing Company
7%
Financial Services Firm
15%
Manufacturing Company
13%
Retailer
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise535
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise20
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise13
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Device42?
The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a ...
What needs improvement with Device42?
I think Device42 can be improved by adding more features around the CMDB aspect and lifecycle management. I do not th...
What is your primary use case for Device42?
My main use case for Device42 is that we use it as a CMDB and affinity map to check out network topology or determine...
What is your experience regarding pricing and costs for FlexNet Manager?
Regarding the price, I feel the price is a bit high. If you compare it to another competitor that is there in the mar...
What needs improvement with FlexNet Manager?
The first and foremost aspect that could be improved about Flexera One is its capability for customization. It is not...
What is your primary use case for FlexNet Manager?
I would rate the compliance tracking of Flexera One and any tool-based compliance six out of ten because compliance i...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
FlexNet Manager Suite, FlexNet Manager Suite for Enterprises, Flexera SaaS Manager
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
Foray Technologies, BMC
Find out what your peers are saying about Device42 vs. Flexera One and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.