

Flexera One and Device42 are IT management and asset visibility tools. Device42 has an upper hand due to better setup cost and ROI.
Features: Flexera One offers comprehensive asset management capabilities, insights into software and hardware assets, and strong software asset management focus. Device42 provides infrastructure monitoring, robust visualization of network components, and agentless automatic IT asset discovery.
Room for Improvement: Flexera One could enhance infrastructure insights, simplify setup, and improve cost transparency. Device42 might improve the software asset management aspects, provide more comprehensive reporting tools, and enhance integration with other platforms.
Ease of Deployment and Customer Service: Flexera One supports cloud-based deployment with seamless integration and provides responsive customer support. Device42 offers both on-premises and cloud-based options, with accessible and expert support enhancing the deployment experience.
Pricing and ROI: Flexera One has a higher setup cost, but offers long-term benefits through asset management features. Device42 offers a lower initial investment with effective ROI from infrastructure management capabilities, giving it a cost-effective edge.
The TCO calculations based on five years and three years have yielded a remarkable ROI compared to on-premise workload, validating the business case submission to the customer.
I can confidently say at least 30% is the savings which we have seen.
Customer support for Device42 is fantastic.
Our internal teams have also leveraged the platform which is available for the customers and the partners to onboard them, have a bit of training on the tool and then ask any specific questions to either the TAM or the customer support team.
When it comes to resolving technical issues, the support team is responsive and always available to help.
They were prompt in getting back to us.
It is very much scalable and allows you to design your discovery solution without facing any challenge.
The scalability is good and with the increase in the size of the environment, it has definitely grown and changed over the last couple of years.
Device42 is stable and has been reliable for my organization.
Device42 has been pretty stable.
The stability of the cloud version, which is what I'm currently using, is almost always reliable.
I foresee areas of improvement for the agent-less solution, which could be very useful for those organizations that might not allow configuring an agent in their source machines for workload discovery.
From an ITSM and ticketing perspective, I would say if there were integrations available, that would have really been better because a lot of times what we end up seeing or leveraging is ServiceNow because they have that native or out of the box capability, and even Freshservice has that capability out of the box.
If automatic updates were available for the solution instead of having customers go through the process of downloading and uploading update packages themselves, it would be beneficial.
For one of my customers, the monitoring aspect has been tricky due to the need for live database information, which could be enhanced using AI technology.
One feature I would like to see in the tool is the ability to handle everything in one place.
Compared to other competitors, it does not cost much, and I would recommend it from a cost perspective.
For example, I felt the BMC Discovery pricing was quite high.
They've restructured how it's licensed, making it more fair.
Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud.
We have leveraged that to discover IT assets such as physical servers, VMs, network devices, containers, storage devices, the applications, cloud resources and their relationships or their dependencies with each other and to the outside.
Device42 has positively impacted our organization by helping us become one of the best companies for asset management and inventory for the enterprise businesses we work with.
Flexera includes what I call canned reports, straight out of the box, but they also offer flexibility in creating custom reports.
The feature that I find most valuable in Flexera One is the discovery, which is crucial from an ITAM point of view to capture the entire environment and all the software installed in my customer's environment.
| Product | Market Share (%) |
|---|---|
| Device42 | 4.2% |
| Flexera One | 4.9% |
| Other | 90.9% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 5 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
Device42 is a powerful asset management tool for inventory, asset discovery, and CMDB purposes. It can be deployed on-premises or on the cloud and is praised for its ease of use, coordination, and reasonable pricing.
The tool's most valuable features include agentless discovery, service discovery, business application mapping, import/export for bulk operations, reporting, insights+, REST API abilities, auto-discovery, topology layout, and data center infrastructure management. Device42 has helped organizations provide visibility into on-premises infrastructure, aiding in asset management, automating IT problem-solving, and aiding in decision-making about resources.
Say goodbye to spreadsheets and manual drawings which are, at best, inefficient and quickly outdated. Device42 auto-generates accurate infrastructure and inter-dependency diagrams making data center management faster, easier, and more accurate.
Access real-time configuration data to understand where resources are and how those resources are being consumed. Support future capacity and growth planning.
Increase data center staff productivity. By minimizing or eliminating redundant and low-value data entry, IT staff can spend more time on high-value business initiatives.
Device42 integrates with many popular 3rd-party tools and imports from almost anywhere!
Make the most out of your budget. Track software and support entitlements, and full hardware asset lifecycles.
Flexera manages and optimizes enterprise software regardless of location, from the desktop to the datacenter to the cloud. We give mid-size enterprises a growth path and a roadmap for success.
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