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Devo vs Grafana Loki comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Devo enhances data analysis and threat detection cost-effectively, offering scalability, customization, and efficiency in resource allocation.
Sentiment score
1.0
Companies gain significant ROI with Grafana Loki's quick setup, cost-effectiveness, and efficiency in resolving issues, enhancing operational insights.
Loki leads to significant cost savings by reducing server downtime and aiding engineers in prompt issue resolution.
Manager Director at Earth
 

Customer Service

Sentiment score
6.7
Devo's customer service is praised for responsiveness and effectiveness, but some seek better documentation and clarity in ticket handling.
Sentiment score
7.2
Grafana Loki support is praised, but many prefer community resources and forums over official channels for problem-solving.
I rate the customer support a nine out of ten because of their timely technical guidance and responsiveness during the deployment and troubleshooting periods.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
Both response time and support quality need attention.
Team Lead SOC at a tech services company with 51-200 employees
We have not had to open any tickets yet, as we solve issues through forums and wikis.
Manager Director at Earth
I usually do not use official support; I typically rely on community blogs and forums for support of Grafana Loki.
Senior System Engineer at Novell
 

Scalability Issues

Sentiment score
7.0
Devo's cloud-based architecture ensures impressive scalability, efficiently managing large data volumes and integrating users across regions without limitations.
Sentiment score
6.5
Grafana Loki is praised for its scalability, effectively managing diverse user bases and handling extensive log data seamlessly.
Devo is a unified SIEM solution designed to handle growing log volumes and enterprise-scale monitoring requirements.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
Loki offers great scalability, allowing us to manage and compress logs extensively.
Manager Director at Earth
 

Stability Issues

Sentiment score
7.3
Devo is praised for its stability, reliable uptime, proactive support, and effective management of large deployments despite minor issues.
Sentiment score
7.7
Grafana Loki is stable and reliable, though some report issues like outdated authentication and log retrieval difficulties.
It is stable and reliable for our security operations.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
 

Room For Improvement

Devo's Activeboards need better customization, integration, UI, and AI capabilities, while cost and usability require attention.
Grafana Loki needs improved usability, integration, and features like customizable reports, better UI, security, and machine learning analytics.
This is particularly evident when dealing with failed login attempts and determining true versus false positives.
Strategic Account Executive at a computer software company with 51-200 employees
UI improvements, a simplified dashboard, or an easier reporting workflow could further improve analyst productivity.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
I would appreciate more third-party integrations including Fortinet and others.
Team Lead SOC at a tech services company with 51-200 employees
Improvements could be made in the enablement of the product, addressing the complexity of implementing these tools.
Regional Associate & Engineer at a outsourcing company with 1,001-5,000 employees
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
Manager Director at Earth
 

Setup Cost

Devo offers transparent pricing per gigabyte, with potential metadata charges, including 400-day storage and additional feature benefits.
Grafana Loki's open-source and affordable cloud options make it appealing to cost-conscious enterprises seeking scalable logging solutions.
The pricing of the product is reasonable if we compare it with other Gartner leading products like Splunk, LogRhythm, Microsoft Sentinel, Google SecOps.
Team Lead SOC at a tech services company with 51-200 employees
The cloud version is competitively priced compared to other market solutions.
Manager Director at Earth
Since it is an open source tool, there are no charges or fees.
Senior System Engineer at Novell
 

Valuable Features

Devo impresses with real-time analytics, intuitive UI, customization, advanced alerting, cloud-native architecture, and 400 days of data retention.
Grafana Loki offers cost-effective log management, strong integration, and user-friendly features, ideal for Kubernetes and real-time metrics.
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
Strategic Account Executive at a computer software company with 51-200 employees
When the analyst uses queries to search, it pulls the data quickly, in a second, which aids us greatly with the investigation.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
It utilizes 400 days of hot data, allowing queries to run very fast and yield results quicker than other tools in terms of security and SIEM capability.
Senior Cloud Engineer at a tech services company with 201-500 employees
It provides a clear picture about the state of the system and gives needed information for taking action and quickly fixing problems.
Senior System Engineer at Novell
Grafana Loki is notably cost-effective.
Regional Associate & Engineer at a outsourcing company with 1,001-5,000 employees
The most valuable part of Loki is the ability to filter logs by keywords and devices.
Manager Director at Earth
 

Categories and Ranking

Devo
Ranking in Log Management
18th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
26
Ranking in other categories
Security Information and Event Management (SIEM) (18th), IT Operations Analytics (7th), AIOps (13th)
Grafana Loki
Ranking in Log Management
7th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Log Management category, the mindshare of Devo is 1.4%, up from 0.6% compared to the previous year. The mindshare of Grafana Loki is 2.5%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Grafana Loki2.5%
Devo1.4%
Other96.1%
Log Management
 

Featured Reviews

Usama Khan - PeerSpot reviewer
Team Lead SOC at a tech services company with 51-200 employees
Advanced threat hunting has improved SOC visibility and now supports faster incident response
Devo can improve in how its connectors enhance integration with third-party tools. Devo's architecture works by having you deploy a relay server in the data center of the client side and Devo SIEM is basically on the AWS cloud. There are specific ports which are enabled on the relay server, which are 514 and 13000, 13151, 152. However, when we talk about databases and custom integrations, there are not default ports in the relay server. No default ports are defined. For JDBC drivers, the port number is 1433, but it is not in the relay server. You have to add it manually. For Oracle RDBMS, the port is 1521, and it is also not there by default. I would appreciate more third-party integrations including Fortinet and others. Machine learning models can also be improved. Playbooks in the SOAR can also be improved. Regarding playbooks for automation, we utilize playbooks for automation in SOAR for automated IOC blocking on a firewall, on a web application firewall, on DNS security, etc. The only option for us to run the playbook is to schedule the job for it. However, if I want to manually run the playbook, there is no option for doing so. This needs improvement.
reviewer2350791 - PeerSpot reviewer
Regional Associate & Engineer at a outsourcing company with 1,001-5,000 employees
Offers cost-effective log management with strong correlation features across observability tools
Grafana Loki's open-source capability is a significant benefit. Grafana has invested in making their enterprise tools competitive with other APM tools, facilitating cross-correlation with Mimir and Tempo for metrics and tracing. The tool offers good search functionality, and its on-premises capability is advantageous. The indexing performance is strong, making it a robust log management tool. Grafana Loki is notably cost-effective.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
10%
Outsourcing Company
9%
Manufacturing Company
9%
Comms Service Provider
12%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise12
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Devo?
The pricing of the product is reasonable if we compare it with other Gartner leading products like Splunk, LogRhythm, Microsoft Sentinel, Google SecOps. Its licensing model is basically on per-day ...
What needs improvement with Devo?
Devo can improve in how its connectors enhance integration with third-party tools. Devo's architecture works by having you deploy a relay server in the data center of the client side and Devo SIEM ...
What is your primary use case for Devo?
I am using Devo myself. Basically, I work at an MSSP, and we provide services to the organization for Security Operation Centers. In our Security Operation Center, we provide the service of SIEM vi...
What is your experience regarding pricing and costs for Grafana Loki?
Since it is an open source tool, there are no charges or fees.
What needs improvement with Grafana Loki?
Improvements could be made in the enablement of the product, addressing the complexity of implementing these tools.
What advice do you have for others considering Grafana Loki?
A lot of our customers are service providers, internet service providers, government, defense contractors, and some enterprise software and finance organizations, so it spans across the board. Cost...
 

Comparisons

 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
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Find out what your peers are saying about Devo vs. Grafana Loki and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.