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Devo vs Grafana Loki comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Devo enhances efficiency by reducing MTTR, lowering costs, improving security and threat detection, and offering customizable auditing features.
Sentiment score
1.0
Companies gain significant ROI with Grafana Loki's quick setup, cost-effectiveness, and efficiency in resolving issues, enhancing operational insights.
Loki leads to significant cost savings by reducing server downtime and aiding engineers in prompt issue resolution.
Manager Director at Earth
 

Customer Service

Sentiment score
6.7
Devo's customer service is mixed, praised for responsiveness but criticized for ticket escalation, documentation, and onboarding delays.
Sentiment score
7.2
Grafana Loki support is praised, but many prefer community resources and forums over official channels for problem-solving.
I rate the customer support a nine out of ten because of their timely technical guidance and responsiveness during the deployment and troubleshooting periods.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
We have not had to open any tickets yet, as we solve issues through forums and wikis.
Manager Director at Earth
I usually do not use official support; I typically rely on community blogs and forums for support of Grafana Loki.
Senior System Engineer at Novell
 

Scalability Issues

Sentiment score
7.3
Devo's scalable cloud infrastructure supports diverse needs, unlimited growth, and is praised for flexibility and a strong support community.
Sentiment score
6.5
Grafana Loki is praised for its scalability, effectively managing diverse user bases and handling extensive log data seamlessly.
Devo is a unified SIEM solution designed to handle growing log volumes and enterprise-scale monitoring requirements.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
Loki offers great scalability, allowing us to manage and compress logs extensively.
Manager Director at Earth
 

Stability Issues

Sentiment score
7.3
Devo is valued for its high stability and reliability, with minor issues quickly resolved and strong user satisfaction.
Sentiment score
7.7
Grafana Loki is stable and reliable, though some report issues like outdated authentication and log retrieval difficulties.
It is stable and reliable for our security operations.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
 

Room For Improvement

Devo requires improvements in stability, integration, documentation, customization, data handling, and user interface to enhance user experience.
Grafana Loki needs improved usability, integration, and features like customizable reports, better UI, security, and machine learning analytics.
UI improvements, a simplified dashboard, or an easier reporting workflow could further improve analyst productivity.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
Integrations with other sandboxes could be improved to better interpret data using AI and machine learning models.
Strategic Account Executive at a computer software company with 51-200 employees
The cost is a little higher compared to other tools such as DataDog or Elasticsearch, so they could work on reducing costs.
Senior Cloud Engineer at a tech services company with 201-500 employees
Improvements could be made in the enablement of the product, addressing the complexity of implementing these tools.
Regional Associate & Engineer at a outsourcing company with 1,001-5,000 employees
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
Manager Director at Earth
 

Setup Cost

Devo's attractive pricing offers transparency, extended capabilities, and bundled features, but metadata charges may impact overall savings.
Grafana Loki's open-source and affordable cloud options make it appealing to cost-conscious enterprises seeking scalable logging solutions.
The cloud version is competitively priced compared to other market solutions.
Manager Director at Earth
Since it is an open source tool, there are no charges or fees.
Senior System Engineer at Novell
 

Valuable Features

Devo offers powerful data visualization, real-time analytics, advanced querying, and ease of integration, enhancing security efficiency across industries.
Grafana Loki offers cost-effective log management, strong integration, and user-friendly features, ideal for Kubernetes and real-time metrics.
When the analyst uses queries to search, it pulls the data quickly, in a second, which aids us greatly with the investigation.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
It utilizes 400 days of hot data, allowing queries to run very fast and yield results quicker than other tools in terms of security and SIEM capability.
Senior Cloud Engineer at a tech services company with 201-500 employees
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
Strategic Account Executive at a computer software company with 51-200 employees
It provides a clear picture about the state of the system and gives needed information for taking action and quickly fixing problems.
Senior System Engineer at Novell
Grafana Loki is notably cost-effective.
Regional Associate & Engineer at a outsourcing company with 1,001-5,000 employees
The most valuable part of Loki is the ability to filter logs by keywords and devices.
Manager Director at Earth
 

Categories and Ranking

Devo
Ranking in Log Management
26th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
25
Ranking in other categories
Security Information and Event Management (SIEM) (28th), IT Operations Analytics (9th), AIOps (18th)
Grafana Loki
Ranking in Log Management
7th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Log Management category, the mindshare of Devo is 1.3%, up from 0.6% compared to the previous year. The mindshare of Grafana Loki is 3.1%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Grafana Loki3.1%
Devo1.3%
Other95.6%
Log Management
 

Featured Reviews

FR
Strategic Account Executive at a computer software company with 51-200 employees
Has improved investigative workflows with interactive dashboards and simplified data correlation
The data analytics cloud component focuses on real-time analytics, which is very impressive. The SIEM collects and correlates logs data from different sources and can integrate with ServiceNow, hardware asset management, and software asset management. The security orchestration, automation, and response (SOAR) is another valuable feature. The security data platform serves as the foundation of Devo. Regarding advanced query capabilities, Devo offers several models including query logs, visual query builder, language integrated query, and SQL, with SQL being the most frequently used querying data capability. The single pane of glass that Devo offers is the SOC. The tools in Devo's active ports are for investigating, not just viewing data. They are more interactive than other market solutions. The drill-down reports capabilities allow analysts to click on any element in a widget. When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins. This is particularly important for enterprise companies with numerous endpoints and users. The dynamic filtering of inputs significantly reduces the time cybersecurity analysts spend trying to figure out failed logins and identifying false positives.
reviewer2350791 - PeerSpot reviewer
Regional Associate & Engineer at a outsourcing company with 1,001-5,000 employees
Offers cost-effective log management with strong correlation features across observability tools
Grafana Loki's open-source capability is a significant benefit. Grafana has invested in making their enterprise tools competitive with other APM tools, facilitating cross-correlation with Mimir and Tempo for metrics and tracing. The tool offers good search functionality, and its on-premises capability is advantageous. The indexing performance is strong, making it a robust log management tool. Grafana Loki is notably cost-effective.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
12%
Comms Service Provider
12%
Computer Software Company
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise12
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Devo?
Pricing generally depends on the scale, data ingestion requirements, and integrations for what the enterprise monitoring needs. I have not been part of the procurement process, so I am not aware of...
What needs improvement with Devo?
One improvement area for Devo could be simplifying some configuration and improving the onboarding for new analysts because it is quite complex for fresher or new analysts who are handling Devo.UI ...
What is your primary use case for Devo?
Devo serves as our centralized log monitoring, threat investigation, alert monitoring, and security analytics platform. We use it to collect logs from multiple systems so we can correlate the event...
What is your experience regarding pricing and costs for Grafana Loki?
Since it is an open source tool, there are no charges or fees.
What needs improvement with Grafana Loki?
Improvements could be made in the enablement of the product, addressing the complexity of implementing these tools.
What advice do you have for others considering Grafana Loki?
A lot of our customers are service providers, internet service providers, government, defense contractors, and some enterprise software and finance organizations, so it spans across the board. Cost...
 

Comparisons

 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
Information Not Available
Find out what your peers are saying about Devo vs. Grafana Loki and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.