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Digital.ai Agility vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digital.ai Agility
Ranking in Enterprise Agile Planning Tools
9th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
7
Ranking in other categories
Application Lifecycle Management (ALM) Suites (15th), Release Automation (12th), Value Stream Management Software (6th)
ServiceNow Strategic Portfo...
Ranking in Enterprise Agile Planning Tools
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
36
Ranking in other categories
Project Portfolio Management (6th)
 

Mindshare comparison

As of June 2026, in the Enterprise Agile Planning Tools category, the mindshare of Digital.ai Agility is 2.7%, up from 1.9% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 3.4%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Mindshare Distribution
ProductMindshare (%)
ServiceNow Strategic Portfolio Management3.4%
Digital.ai Agility2.7%
Other93.9%
Enterprise Agile Planning Tools
 

Featured Reviews

Abhishek Kumar Singh - PeerSpot reviewer
Workload Automation at nab
Automating dashboards has saved time and now supports prompt-driven task workflows
My main use case for Digital.ai Agility is learning to create a dashboard and prompt engineering. I am trying to automate my tasks by automating the dashboard The best feature Digital.ai Agility offers me so far is that I write a prompt and receive the result for that. I see the time saving with…
SH
Freelancer at a media company with 1,001-5,000 employees
Have experienced improved project and resource management with strategic alignment and comprehensive support
The complete ServiceNow Strategic Portfolio Management suite is used for strategic alignment, allowing us to track projects, portfolios, costs, and vendors to make informed decisions based on project tasks. While I may not be able to specify exact strategic outcomes from the SPM, the overall cost can be reduced by eliminating scattered tools such as JIRA and Microsoft Project Planner, which were onboarded into a single platform for multiple processes in ServiceNow, especially with CSDM that offers services-based alignment. The impact of ServiceNow Strategic Portfolio Management's analytics and reporting features on decision-making processes includes utilizing reports based on milestones during project implementations. Some tasks can be delayed or not aligned with requirements, such as in agile-based projects where features such as Sprint Burndown Charts are monitored. Reports can be fetched from SPM showing if milestones have been achieved, allowing for course corrections based on metrics indicating whether they are on track.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can use Digital.ai Agility for automating your tasks and creating your dashboard."
"Digital.ai Agility helped our organization define the Enterprise Value Streams, and in the tool you can derive all user stories, features, and epics from the top-level portfolio items and value streams so any work that is done must contribute to the value streams, otherwise it should be questioned why that effort is being executed."
"VersionOne delivers a total ALM solution for whether you are operating a single team, like Scrum and Kanban for IT operations, or implementing an agile enterprise approach, like SAFe."
"The solution is excellent for collaboration; from the agility point of view, they have very good sprint functionality, allowing you to set up sprints effectively."
"The most valuable thing is kind of the whole package together."
"For visualization capabilities, the automation capabilities make it possible to support the different personas. The features and capabilities are excellent and come with excellent support."
"It allows my clients to have one central tool to manage their agile projects."
"It can generate reports showing a burndown chart, burnup chart, and the planned vs actual velocity."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The most important feature for us is project portfolio management, which helps us manage and track the entire life cycle of a project or a program at an enterprise scale and across business portfolios."
"We like the status report feature. It is something really valuable."
"The best feature is the effective reporting system for project portfolio and program management."
"We like the ease of making the dashboards, gathering information of a set of projects, programs and portfolios."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The new feature includes different lenses, such as the organizational lens or project manager lens, allowing us to view data through various perspectives. Previously, the journey started with demand, project, and idea management."
"The ease of use is the most valuable feature. It's very intuitive to set up."
 

Cons

"The response from Digital.ai Agility is a little bit slow and could be faster."
"It was not supporting some plugins. We wanted to migrate data that we were already using."
"The user interface can be improved by adding Save, Edit, Add, Cancel, and Return buttons to the popup windows that are displayed when you click on a child item."
"The machine learning features are a new capability but could be improved. This is being worked by Digital.ai currently. Multicolor simulation, specifically, could be improved."
"Improve how to create and track releases. Currently, I have to create child projects."
"In my work as a contractor, it's always frustrating when a client has multiple software applications that don't talk to each other and they all perform the same function. That presents a huge challenge between their IT groups."
"There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"A major improvement we would like to see is definitely around agile management."
"The dashboard interface is limited functionally and is not very user friendly or particularly intuitive so that, for example, if you want to combine or correlate incidents with relevant changes for a report, it's not easily done and makes reporting difficult."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The initial setup is complex and should be simplified."
"ServiceNow need to focus on internal empowerment rather than awareness to drive the change."
"The configurations are fine, but the user interface could be improved."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge."
 

Pricing and Cost Advice

"Comparing the pricing to other products, I think this solution is in the middle."
"You get what you pay for. Don't let your development teams dictate what the portfolio management team should use as the main tool."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"The tool is expensive."
"The solution was quite expensive."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"I would rate the cost as five out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Insurance Company
12%
Construction Company
10%
Financial Services Firm
9%
Financial Services Firm
14%
Manufacturing Company
10%
Government
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise5
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise26
 

Questions from the Community

What needs improvement with Digital.ai Agility?
The response from Digital.ai Agility is a little bit slow and could be faster.
What is your primary use case for Digital.ai Agility?
My main use case for Digital.ai Agility is learning to create a dashboard and prompt engineering. I am trying to automate my tasks by automating the dashboard.
What advice do you have for others considering Digital.ai Agility?
You can use Digital.ai Agility for automating your tasks and creating your dashboard. I would rate this product an 8.
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...
What needs improvement with ServiceNow Strategic Portfolio Management?
I don't have a comment on what areas of ServiceNow Strategic Portfolio Management could be improved or enhanced, which may be because we're not utilizing it properly. I found the documentation diff...
What is your primary use case for ServiceNow Strategic Portfolio Management?
We started off using ServiceNow Strategic Portfolio Management as an ITSM tool for workforce integrations, workflows, and creating integrations with other systems such as Microsoft Teams to give up...
 

Also Known As

VersionOne Lifecycle, VersionOne, CollabNet VersionOne, Digital.ai Continuum
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Siemens Health Services (HS), Cerner Corporation, Aaron's, Federal Home Loan Bank of Atlanta, Kelley Blue Book, AOL, Axway, Tideworks, bwin Interactive Entertainment, AG, Intergraph, Eos Group, PeopleCube, Liquid Machines
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Digital.ai Agility vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.