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Digital.ai Agility vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digital.ai Agility
Ranking in Enterprise Agile Planning Tools
9th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
6
Ranking in other categories
Application Lifecycle Management (ALM) Suites (14th), Release Automation (13th), Value Stream Management Software (5th)
ServiceNow Strategic Portfo...
Ranking in Enterprise Agile Planning Tools
3rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
35
Ranking in other categories
Project Portfolio Management (2nd)
 

Mindshare comparison

As of August 2025, in the Enterprise Agile Planning Tools category, the mindshare of Digital.ai Agility is 2.0%, up from 0.7% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 7.3%, up from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools
 

Featured Reviews

Debbie Brey - PeerSpot reviewer
A scalable, full-package solution with a tech support team that bends over backwards to help
There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it. The feature I would like to see is already in their newer licensing structure, and that's the live integration between Agility, Jira and Azure DevOps. That's the piece that I think is really valuable.
Vishal Savajiani - PeerSpot reviewer
Effective reporting and AI features enhance task tracking
The best feature is the effective reporting system for project portfolio and program management. It allows us to track tasks easily, create cost budgets for individual tasks, and is aligned with AI features. It's a comprehensive strategic project management tool, Agile tool, and business continuity tool. The platform consolidates multiple offerings into one module, eliminating the need to invest in siloed applications.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With some of the other tools, you have to buy 20 different plugins to get to the same capability that comes with the basic Agility capability."
"It allows my clients to have one central tool to manage their agile projects."
"It can generate reports showing a burndown chart, burnup chart, and the planned vs actual velocity."
"For visualization capabilities, the automation capabilities make it possible to support the different personas. The features and capabilities are excellent and come with excellent support."
"Agility is highly flexible. It can do much more than what our client is doing with it. They use it in a defined way. Some at that company have a much broader knowledge of agile and SAFe, but they're given applications and a mandated way to work. We had to work within their parameters and provide an accurate transition so the data would be mapped and pushed through."
"In mature companies ready for it, the return on investment would be a nine point five."
"The program is stable."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The performance is good."
"The resource manager is useful."
"The alignment feature between projects from the idea phase until it is finalized is highly valuable."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The most valuable feature of ServiceNow Strategic Portfolio Management is its end-to-end processes, which enable us to manage strategies from start to finish. It covers idea management to implementation and beyond. Real-time analytics in ServiceNow SPM significantly supports our operational decision-making processes."
 

Cons

"The user interface can be improved by adding Save, Edit, Add, Cancel, and Return buttons to the popup windows that are displayed when you click on a child item."
"It was not supporting some plugins. We wanted to migrate data that we were already using."
"There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it."
"The machine learning features are a new capability but could be improved. This is being worked by Digital.ai currently. Multicolor simulation, specifically, could be improved."
"In my work as a contractor, it's always frustrating when a client has multiple software applications that don't talk to each other and they all perform the same function. That presents a huge challenge between their IT groups."
"Improve how to create and track releases. Currently, I have to create child projects."
"The cost could be improved. The solution is quite pricey."
"The product comes with little options out of the box."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"SPM is definitely strong for project management, but its finance capabilities are not as robust."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The configurations are fine, but the user interface could be improved."
 

Pricing and Cost Advice

"You get what you pay for. Don't let your development teams dictate what the portfolio management team should use as the main tool."
"Comparing the pricing to other products, I think this solution is in the middle."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"The solution is expensive."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"The licensing is based on metrics and is tailored to customer's needs."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
"The cost of the solution should not be more than $50,000 annually."
"The pricing is negotiable based on the contract and licensing perspective."
"The solution was quite expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Insurance Company
18%
Computer Software Company
10%
Transportation Company
9%
Financial Services Firm
14%
Manufacturing Company
13%
Government
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Digital.ai Agility?
It was not supporting some plugins. We wanted to migrate data that we were already using. The migration of data and getting it up and running from the legacy system took some time to get accustomed...
What is your primary use case for Digital.ai Agility?
We were explaining how to set up the project itself, which describes the main use cases for Digital.ai Agility. This includes how to set up the workflow and how to manage and build a Kanban. I want...
What advice do you have for others considering Digital.ai Agility?
Digital.ai Agility has a bigger reach because it has many good integration points. It can be a one-stop solution for different needs, eliminating the need to use multiple pieces of software. Howeve...
What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...
What needs improvement with ServiceNow Strategic Portfolio Management?
Based on observations, improvements in ServiceNow Strategic Portfolio Management could involve enhancing the project workbench, which currently shows every project to any project manager. Restricti...
 

Also Known As

VersionOne Lifecycle, VersionOne, CollabNet VersionOne, Digital.ai Continuum
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Siemens Health Services (HS), Cerner Corporation, Aaron's, Federal Home Loan Bank of Atlanta, Kelley Blue Book, AOL, Axway, Tideworks, bwin Interactive Entertainment, AG, Intergraph, Eos Group, PeopleCube, Liquid Machines
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Digital.ai Agility vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.