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Digital.ai Agility vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digital.ai Agility
Ranking in Enterprise Agile Planning Tools
9th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
Application Lifecycle Management (ALM) Suites (14th), Release Automation (9th), Value Stream Management Software (5th)
ServiceNow Strategic Portfo...
Ranking in Enterprise Agile Planning Tools
3rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Project Portfolio Management (1st)
 

Mindshare comparison

As of June 2025, in the Enterprise Agile Planning Tools category, the mindshare of Digital.ai Agility is 1.9%, up from 0.8% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 7.2%, up from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools
 

Featured Reviews

Debbie Brey - PeerSpot reviewer
A scalable, full-package solution with a tech support team that bends over backwards to help
There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it. The feature I would like to see is already in their newer licensing structure, and that's the live integration between Agility, Jira and Azure DevOps. That's the piece that I think is really valuable.
Srinivasa Neelapu - PeerSpot reviewer
Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With some of the other tools, you have to buy 20 different plugins to get to the same capability that comes with the basic Agility capability."
"For visualization capabilities, the automation capabilities make it possible to support the different personas. The features and capabilities are excellent and come with excellent support."
"It can generate reports showing a burndown chart, burnup chart, and the planned vs actual velocity."
"It allows my clients to have one central tool to manage their agile projects."
"Agility is highly flexible. It can do much more than what our client is doing with it. They use it in a defined way. Some at that company have a much broader knowledge of agile and SAFe, but they're given applications and a mandated way to work. We had to work within their parameters and provide an accurate transition so the data would be mapped and pushed through."
"The program is stable."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"You don't need a lot of plugins."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
 

Cons

"There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it."
"Improve how to create and track releases. Currently, I have to create child projects."
"The machine learning features are a new capability but could be improved. This is being worked by Digital.ai currently. Multicolor simulation, specifically, could be improved."
"In my work as a contractor, it's always frustrating when a client has multiple software applications that don't talk to each other and they all perform the same function. That presents a huge challenge between their IT groups."
"The user interface can be improved by adding Save, Edit, Add, Cancel, and Return buttons to the popup windows that are displayed when you click on a child item."
"The interface isn't user-friendly."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"It could be more user-friendly."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The product comes with little options out of the box."
"The solution needs a few things in terms of resource management."
"The pricing is average."
 

Pricing and Cost Advice

"Comparing the pricing to other products, I think this solution is in the middle."
"You get what you pay for. Don't let your development teams dictate what the portfolio management team should use as the main tool."
"The tool is expensive."
"The solution was quite expensive."
"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"The cost of the solution should not be more than $50,000 annually."
"I would rate the cost as five out of ten."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Insurance Company
18%
Computer Software Company
13%
Financial Services Firm
11%
Financial Services Firm
16%
Manufacturing Company
13%
Government
9%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...
What needs improvement with ServiceNow Strategic Portfolio Management?
Improving configuration activities and productivity would be beneficial, as fresh graduates using the system require training to adapt. Additional online help or materials would ease the configurat...
 

Also Known As

VersionOne Lifecycle, VersionOne, CollabNet VersionOne, Digital.ai Continuum
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Siemens Health Services (HS), Cerner Corporation, Aaron's, Federal Home Loan Bank of Atlanta, Kelley Blue Book, AOL, Axway, Tideworks, bwin Interactive Entertainment, AG, Intergraph, Eos Group, PeopleCube, Liquid Machines
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Digital.ai Agility vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: April 2025.
856,278 professionals have used our research since 2012.