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Digital.ai Agility vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digital.ai Agility
Ranking in Enterprise Agile Planning Tools
9th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
7
Ranking in other categories
Application Lifecycle Management (ALM) Suites (15th), Release Automation (12th), Value Stream Management Software (6th)
ServiceNow Strategic Portfo...
Ranking in Enterprise Agile Planning Tools
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
36
Ranking in other categories
Project Portfolio Management (6th)
 

Mindshare comparison

As of June 2026, in the Enterprise Agile Planning Tools category, the mindshare of Digital.ai Agility is 2.7%, up from 1.9% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 3.4%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Mindshare Distribution
ProductMindshare (%)
ServiceNow Strategic Portfolio Management3.4%
Digital.ai Agility2.7%
Other93.9%
Enterprise Agile Planning Tools
 

Featured Reviews

Abhishek Kumar Singh - PeerSpot reviewer
Workload Automation at nab
Automating dashboards has saved time and now supports prompt-driven task workflows
My main use case for Digital.ai Agility is learning to create a dashboard and prompt engineering. I am trying to automate my tasks by automating the dashboard The best feature Digital.ai Agility offers me so far is that I write a prompt and receive the result for that. I see the time saving with…
SH
Freelancer at a media company with 1,001-5,000 employees
Have experienced improved project and resource management with strategic alignment and comprehensive support
The complete ServiceNow Strategic Portfolio Management suite is used for strategic alignment, allowing us to track projects, portfolios, costs, and vendors to make informed decisions based on project tasks. While I may not be able to specify exact strategic outcomes from the SPM, the overall cost can be reduced by eliminating scattered tools such as JIRA and Microsoft Project Planner, which were onboarded into a single platform for multiple processes in ServiceNow, especially with CSDM that offers services-based alignment. The impact of ServiceNow Strategic Portfolio Management's analytics and reporting features on decision-making processes includes utilizing reports based on milestones during project implementations. Some tasks can be delayed or not aligned with requirements, such as in agile-based projects where features such as Sprint Burndown Charts are monitored. Reports can be fetched from SPM showing if milestones have been achieved, allowing for course corrections based on metrics indicating whether they are on track.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can use Digital.ai Agility for automating your tasks and creating your dashboard."
"VersionOne delivers a total ALM solution for whether you are operating a single team, like Scrum and Kanban for IT operations, or implementing an agile enterprise approach, like SAFe."
"Agility is highly flexible. It can do much more than what our client is doing with it. They use it in a defined way. Some at that company have a much broader knowledge of agile and SAFe, but they're given applications and a mandated way to work. We had to work within their parameters and provide an accurate transition so the data would be mapped and pushed through."
"Digital.ai Agility helped our organization define the Enterprise Value Streams, and in the tool you can derive all user stories, features, and epics from the top-level portfolio items and value streams so any work that is done must contribute to the value streams, otherwise it should be questioned why that effort is being executed."
"It can generate reports showing a burndown chart, burnup chart, and the planned vs actual velocity."
"It allows my clients to have one central tool to manage their agile projects."
"The solution is excellent for collaboration; from the agility point of view, they have very good sprint functionality, allowing you to set up sprints effectively."
"With some of the other tools, you have to buy 20 different plugins to get to the same capability that comes with the basic Agility capability."
"The integration of ServiceNow Strategic Portfolio Management with other ServiceNow modules improves workflow efficiency by calculating overall project costs associated with vendor management."
"The most valuable features are its easy development and that the interface is very friendly."
"The alignment feature between projects from the idea phase until it is finalized is highly valuable."
"We don't have any complaints regarding the stability of ServiceNow IT Business Management."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The product is quite convenient and user-friendly."
"The resource manager is useful."
"Feature-wise it’s very good and unique compared to Salesforce and other business management software."
 

Cons

"There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it."
"The response from Digital.ai Agility is a little bit slow and could be faster."
"The user interface can be improved by adding Save, Edit, Add, Cancel, and Return buttons to the popup windows that are displayed when you click on a child item."
"Improve how to create and track releases. Currently, I have to create child projects."
"It was not supporting some plugins. We wanted to migrate data that we were already using."
"The machine learning features are a new capability but could be improved. This is being worked by Digital.ai currently. Multicolor simulation, specifically, could be improved."
"In my work as a contractor, it's always frustrating when a client has multiple software applications that don't talk to each other and they all perform the same function. That presents a huge challenge between their IT groups."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The program isn't very user-friendly, as it is rather difficult to use."
"The price is too high."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"I found the documentation difficult to figure out the basics of how it works. If the documentation could be improved to make understanding the basics easier, that would be beneficial, as I had to search through different videos and multiple places to find information."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The cost could be improved. The solution is quite pricey."
"Currently, we have to customize that. It is doable. We have done it but through customization."
 

Pricing and Cost Advice

"Comparing the pricing to other products, I think this solution is in the middle."
"You get what you pay for. Don't let your development teams dictate what the portfolio management team should use as the main tool."
"The solution was quite expensive."
"The licensing is based on metrics and is tailored to customer's needs."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"I would rate the cost as five out of ten."
"The tool is expensive."
"The pricing is negotiable based on the contract and licensing perspective."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Insurance Company
12%
Construction Company
10%
Financial Services Firm
9%
Financial Services Firm
14%
Manufacturing Company
10%
Government
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise5
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise26
 

Questions from the Community

What needs improvement with Digital.ai Agility?
The response from Digital.ai Agility is a little bit slow and could be faster.
What is your primary use case for Digital.ai Agility?
My main use case for Digital.ai Agility is learning to create a dashboard and prompt engineering. I am trying to automate my tasks by automating the dashboard.
What advice do you have for others considering Digital.ai Agility?
You can use Digital.ai Agility for automating your tasks and creating your dashboard. I would rate this product an 8.
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...
What needs improvement with ServiceNow Strategic Portfolio Management?
I don't have a comment on what areas of ServiceNow Strategic Portfolio Management could be improved or enhanced, which may be because we're not utilizing it properly. I found the documentation diff...
What is your primary use case for ServiceNow Strategic Portfolio Management?
We started off using ServiceNow Strategic Portfolio Management as an ITSM tool for workforce integrations, workflows, and creating integrations with other systems such as Microsoft Teams to give up...
 

Also Known As

VersionOne Lifecycle, VersionOne, CollabNet VersionOne, Digital.ai Continuum
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Siemens Health Services (HS), Cerner Corporation, Aaron's, Federal Home Loan Bank of Atlanta, Kelley Blue Book, AOL, Axway, Tideworks, bwin Interactive Entertainment, AG, Intergraph, Eos Group, PeopleCube, Liquid Machines
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Digital.ai Agility vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.