Try our new research platform with insights from 80,000+ expert users

DocuWare vs Hyland Perceptive Content comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuWare
Ranking in Document Management Software
7th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Enterprise Content Management (25th), Cloud Storage (57th), Content Collaboration Platforms (39th)
Hyland Perceptive Content
Ranking in Document Management Software
14th
Average Rating
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Document Management Software category, the mindshare of DocuWare is 6.3%, down from 12.6% compared to the previous year. The mindshare of Hyland Perceptive Content is 3.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
DocuWare6.3%
Hyland Perceptive Content3.0%
Other90.7%
Document Management Software
 

Featured Reviews

RC
Enterprise Architect at a consultancy with 10,001+ employees
Great document storing and easy to set up but needs to offer more collaboration capabilities
It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.
it_user588597 - PeerSpot reviewer
Project Accountant at a construction company with 1,001-5,000 employees
Once a document is scanned, you can neither edit it nor change its location.
I would like it to have more functions, like Bluebeam. It can be improved so that we can edit the file that got scanned into the system. If we scan the document to the wrong place, we can’t change it. As an example, if something was scanned as a reference, but should be an invoice, you cannot change it afterwards. I think it should have more functions that will allow us to edit the file in ImageNow -- such as adding pages, deleting pages. I also think it should have more hot keys (maybe I just don’t know there are) for easier “route forward”, “view next item”, so I don’t have to use my mouse. There is also a question that came up when I was using it recently, why do we need both “properties” and “forms”? If we index the document in Forms, it will take a long time for it to move to another queue and show the info. If we index it in Properties, it will update immediately. My question is why do we need both? Can’t we just put info in Forms and it will work just like Properties? It is time-consuming to put info in both pages. If the invoice is out of balance, maybe there should be a function that stops it being routed forward. If we route it by accident, it takes time for the approver to reject and routed back. If we can catch it in the first place and fix it when there is a warning sign. I know that there will be a red message saying “out of balance”, but it doesn’t always show up. Is it possible for us to “recall” the routed item? Just like recalling an email that you accidentally sent out. Can we make the Notes section working like a sticky note so it shows name/date, shows the most recent message on top. Sticky note is hard to read (too small) and easily get missed as people put it anywhere. We use notes section for every invoice. We often put a lot of messages there and it gets messy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For the most part, the initial setup is easy. There's good documentation."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"I like the ability to have workflows."
"Customizability that the product gives to make the end user happy."
"If you want to go paperless, this is a great product."
"There are no lost documents, and everyone can see them based on security clearance."
 

Cons

"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
"Bar Code OCR ICR."
"It will stop working if you are in the system for too long."
"Too many companies/products have been purchased by Perceptive over the past few years with what feels like little development on currently owned products."
"From my understanding, ImageNow licenses are not compatible with laptop computers (at least not with the one that I have). Therefore, if I have a PDF on my screen, in order to get it into ImageNow, I have to either email it to someone with a license, who can print directly to ImageNow, or print it out and have someone at a scanning station, scan it in and then link it to a student’s record."
 

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
Information not available
report
Use our free recommendation engine to learn which Document Management Software solutions are best for your needs.
884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Healthcare Company
6%
Retailer
6%
Legal Firm
6%
Healthcare Company
16%
Manufacturing Company
13%
University
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

No data available
ImageNow
 

Overview

 

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County
Information Not Available
Find out what your peers are saying about DocuWare vs. Hyland Perceptive Content and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.