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Alfresco vs Hyland Perceptive Content comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Ranking in Document Management Software
1st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Enterprise Content Management (7th)
Hyland Perceptive Content
Ranking in Document Management Software
14th
Average Rating
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Document Management Software category, the mindshare of Alfresco is 11.7%, down from 12.7% compared to the previous year. The mindshare of Hyland Perceptive Content is 3.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Alfresco11.7%
Hyland Perceptive Content3.0%
Other85.3%
Document Management Software
 

Featured Reviews

Peter Liam - PeerSpot reviewer
Human Resources Specialist at Unilever Inc.
Unified document workflows have boosted customization, search efficiency, and collaboration
In my experience, some of the best features that Alfresco offers include document management, intelligent process management, and information governance. Out of those features, I find myself relying on document management the most because it helps users to quickly find and access information from anywhere on any device using web-based viewing tools. I presume all the features are very unique, robust, and helpful. Intelligent process management, integrated process, and content service capabilities help to streamline content-centric processes and enable faster, more informed decision-making. Alfresco is very scalable. Alfresco delivers a scalable way to automatically enrich content and metadata and provides key insights by automatically extracting valuable information. I love the full-text search engine, the ability to automate record lifecycle to save time and cost, and storing documentation. Creating rules for documents and folders adds to the overall usability of the features. Alfresco has positively impacted my organization by allowing us to save money by only needing to use one platform to serve our customers, which is Alfresco. The community version is free to use. We charge our customers for customization, so this greatly boosted our sales. Sales engagement and sales were boosted by at least thirty to forty-five percent.
it_user588597 - PeerSpot reviewer
Project Accountant at a construction company with 1,001-5,000 employees
Once a document is scanned, you can neither edit it nor change its location.
I would like it to have more functions, like Bluebeam. It can be improved so that we can edit the file that got scanned into the system. If we scan the document to the wrong place, we can’t change it. As an example, if something was scanned as a reference, but should be an invoice, you cannot change it afterwards. I think it should have more functions that will allow us to edit the file in ImageNow -- such as adding pages, deleting pages. I also think it should have more hot keys (maybe I just don’t know there are) for easier “route forward”, “view next item”, so I don’t have to use my mouse. There is also a question that came up when I was using it recently, why do we need both “properties” and “forms”? If we index the document in Forms, it will take a long time for it to move to another queue and show the info. If we index it in Properties, it will update immediately. My question is why do we need both? Can’t we just put info in Forms and it will work just like Properties? It is time-consuming to put info in both pages. If the invoice is out of balance, maybe there should be a function that stops it being routed forward. If we route it by accident, it takes time for the approver to reject and routed back. If we can catch it in the first place and fix it when there is a warning sign. I know that there will be a red message saying “out of balance”, but it doesn’t always show up. Is it possible for us to “recall” the routed item? Just like recalling an email that you accidentally sent out. Can we make the Notes section working like a sticky note so it shows name/date, shows the most recent message on top. Sticky note is hard to read (too small) and easily get missed as people put it anywhere. We use notes section for every invoice. We often put a lot of messages there and it gets messy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the flexibility of the searching elements of the metadata."
"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."
"One of Alfresco's strengths is the data modeling, as document domain experts can model type and hierarchical associations and metadata constraints in a declarative way, and a graphical user interface model manager now allows users that don't know XML formalisms to build models."
"The initial setup was straightforward, because Alfresco also provides a stack installer that includes the required supporting software."
"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."
"Alfresco is a very good product that has very good inbuilt features, and at the same time, it is customizable and we can customize this product the way we want."
"I like the ease of use, sections, and calendar."
"Alfresco has positively impacted my organization by allowing us to save money by only needing to use one platform to serve our customers, which is Alfresco."
"There are no lost documents, and everyone can see them based on security clearance."
"I like the ability to have workflows."
"Customizability that the product gives to make the end user happy."
"If you want to go paperless, this is a great product."
 

Cons

"The setup process for Alfresco was complex."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"I feel the documentation needs a lot of improvement, especially for Activiti microservice adoption, which is sometimes frustrating or slows me down."
"One area where Alfresco can be improved is the ability to scan directly using Alfresco."
"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"The configuration of Alfresco is a big challenge."
"Alfresco can be improved by adding some more APIs, although the existing APIs provide the required features very well."
"It will stop working if you are in the system for too long."
"Bar Code OCR ICR."
"From my understanding, ImageNow licenses are not compatible with laptop computers (at least not with the one that I have). Therefore, if I have a PDF on my screen, in order to get it into ImageNow, I have to either email it to someone with a license, who can print directly to ImageNow, or print it out and have someone at a scanning station, scan it in and then link it to a student’s record."
"Too many companies/products have been purchased by Perceptive over the past few years with what feels like little development on currently owned products."
 

Pricing and Cost Advice

"There are costs for any upgrade or additional functions."
"It is cheaper compared to head-to-head competitors."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Government
9%
Computer Software Company
9%
Comms Service Provider
8%
Healthcare Company
16%
Manufacturing Company
13%
University
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition from the community version to the licensed version, which incurs migration costs. ...
What needs improvement with Alfresco?
Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the years, their documentation has highly improved. Initially, we had challenges find...
What is your primary use case for Alfresco?
This is mainly for unstructured document management systems with workflow and data classification.
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Also Known As

No data available
ImageNow
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Information Not Available
Find out what your peers are saying about Alfresco vs. Hyland Perceptive Content and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.