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Domo vs IBM Planning Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Domo enhances efficiency, decision-making, and revenue growth, though some face limited returns due to high costs or underutilization.
Sentiment score
7.6
IBM Planning Analytics improves budgeting efficiency and decision-making, reducing costs and manual entry while enhancing employee motivation.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
Founder & CEO at AI-OT
 

Customer Service

Sentiment score
6.7
Domo's customer and technical support is generally praised but needs improvement in responsiveness, especially for complex issues.
Sentiment score
6.4
IBM Planning Analytics' support is generally satisfactory, with timely resolutions; improvement needed in speed, responsiveness, and root issue resolution.
No matter how complex the problem is, it can be taken care of by the support team.
Data Analyst at Anonymous
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
Analytics Manager at KOKO Networks
It's very easy to get technical support from Domo.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
We have a multi-level support system, with the initial level handled by the company we bought the license from and subsequent support from IBM.
Responsable B.I at a retailer with 51-200 employees
Instead, we rely on third-party partners recognized by IBM, who provide cost-effective support.
Financial Performance Manager at a retailer with 1,001-5,000 employees
They have been very dedicated and provided top-notch solutions.
Senior Software Engineer at J.P Morgan
 

Scalability Issues

Sentiment score
6.2
Domo supports large-scale data and user roles, but some users experience technical challenges with ETL processes and storage limits.
Sentiment score
7.7
IBM Planning Analytics offers scalability and real-time processing, favored by large enterprises for its adaptability and efficient growth accommodation.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
Analytics Manager at KOKO Networks
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Assistant Manager at a tech services company with 10,001+ employees
Everything comes under the same umbrella and it's pretty user-friendly.
Data Analyst at Anonymous
Scalability is quite hard to implement in TM1, largely since the on-premise installation chosen back in 2014.
Responsable B.I at a retailer with 51-200 employees
Scalability is straightforward but it is pricey since it's a SaaS model priced per user.
Financial Performance Manager at a retailer with 1,001-5,000 employees
 

Stability Issues

Sentiment score
6.6
Domo is praised for reliable data handling, minimal downtime, and efficiency, though some encounter occasional server connectivity issues.
Sentiment score
7.7
IBM Planning Analytics is praised for its stability, robustness, and reliability in handling large data volumes across various sectors.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
Analytics Manager at KOKO Networks
In terms of overall stability of the platform, it's very stable.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
During that time, we faced issues from the project side as Domo was not visible in our portal.
Assistant Manager at a tech services company with 10,001+ employees
This stability is really important as we use it for budget calculation, which is time-consuming.
Responsable B.I at a retailer with 51-200 employees
IBM Planning Analytics is stable because the reason we switched from IBM Cognos is that IBM Planning Analytics capability allows us to connect to multiple tools, which we could not do before.
Senior Software Engineer at J.P Morgan
 

Room For Improvement

Domo users face data management and integration challenges, need better visualization, real-time processing, and improved UI and collaboration features.
IBM Planning Analytics needs improvements in integration, automation, UI design, and data visualization to enhance user experience and performance.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Technical Project Manager at a educational organization with 201-500 employees
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
Senior Engineer at a tech services company with 10,001+ employees
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Analytics Manager at KOKO Networks
The abundance of features results in complexity, requiring strict guidelines for developers to ensure simplistic approaches are adhered to.
Responsable B.I at a retailer with 51-200 employees
IBM's visualization needs significant improvement.
Financial Performance Manager at a retailer with 1,001-5,000 employees
The advanced features are somewhat complex to understand, and if the data set is very large, it takes a lot of time to process, which causes performance to become slower.
Senior Software Engineer at J.P Morgan
 

Setup Cost

Domo's pricing is higher but seen as valuable for its features, with flexible models and negotiable terms encouraged.
IBM Planning Analytics has notable setup costs and licensing fees, offering valuable functionalities and flexible licensing options for ROI.
Domo's pricing is high compared to other BI tools, and it is costly.
Senior Engineer at a tech services company with 10,001+ employees
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
They quoted approximately one dollar per KB.
Assistant Manager at a tech services company with 10,001+ employees
TM1 is quite expensive, and I'd rate the pricing as an eight out of ten.
Responsable B.I at a retailer with 51-200 employees
While IBM's solutions were costly before, the introduction of SaaS models has reduced prices significantly.
Financial Performance Manager at a retailer with 1,001-5,000 employees
My experience with pricing, setup cost, and licensing for IBM Planning Analytics is that the pricing and licensing cost can be somewhat on the higher side, especially for small organizations.
Senior Software Engineer at J.P Morgan
 

Valuable Features

Domo is praised for ease of use, data integration, real-time insights, and collaboration, enhancing data accessibility for non-technical users.
IBM Planning Analytics excels in flexibility, real-time calculations, and integration, enhancing planning, budgeting, and forecasting with advanced features.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
Senior Engineer at a tech services company with 10,001+ employees
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
Senior Analyst at Blend360
I have been using it for four years and have been able to extract the information I need from it.
Technical Project Manager at a educational organization with 201-500 employees
Its stability helps controllers win time in their planning processes.
Responsable B.I at a retailer with 51-200 employees
It also integrates machine learning and AI engines, enabling us to use algorithms for inventory forecasting which optimizes our inventory and replenishment rates.
Financial Performance Manager at a retailer with 1,001-5,000 employees
Some of the valuable features of IBM Planning Analytics are its intuitive and user-friendly interface, reporting output and scheduling, access control and security, and mobile capabilities.
Senior Software Engineer at J.P Morgan
 

Categories and Ranking

Domo
Ranking in Business Performance Management
5th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
47
Ranking in other categories
Data Integration (14th), BI (Business Intelligence) Tools (3rd), Reporting (3rd), Data Visualization (6th)
IBM Planning Analytics
Ranking in Business Performance Management
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Business Performance Management category, the mindshare of Domo is 2.1%, up from 1.6% compared to the previous year. The mindshare of IBM Planning Analytics is 4.9%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management Market Share Distribution
ProductMarket Share (%)
Domo2.1%
IBM Planning Analytics4.9%
Other93.0%
Business Performance Management
 

Featured Reviews

RD
Assistant Manager at a tech services company with 10,001+ employees
Have improved workflow efficiency through custom reports but encountered formatting limitations
The downsides of Domo are that we don't have a feature in the same column. When data comes in a time format, text format, and number format, we cannot segregate and create conditional formatting in that column. If in the future they develop this feature, it will benefit more users. Domo requires maintenance on my end, such as updates. I am maintaining some dashboards on a weekly basis and monthly basis daily reports. Because we need to upload in SFTP, we cannot schedule or auto-schedule due to rate purposes. We manually handle the data sets. If there were an option to reduce the cost, it would be easier to access.
reviewer1517922 - PeerSpot reviewer
Responsable B.I at a retailer with 51-200 employees
Ensured functionality meets user needs, yet complexity remains a challenge
Since I'm using TM1 as an old version of Planning Analytics, it wouldn't be fair to specify what needs improvement because it's possible these issues have already been addressed in newer versions. If we talk only about the TM1 engine, it's quite rich and possibly too rich, making it complex to perform simple tasks. The abundance of features results in complexity, requiring strict guidelines for developers to ensure simplistic approaches are adhered to. This complexity makes it hard to maintain and evolve developments.
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Top Industries

By visitors reading reviews
University
10%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
7%
Financial Services Firm
17%
Manufacturing Company
11%
Retailer
9%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise20
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What is your experience regarding pricing and costs for Domo?
The pricing of Domo is too high. Six months ago, Domo increased their prices. We suffered because we could not maintain the old data in the old data set in Domo. We are creating multiple backups on...
What needs improvement with Domo?
I have experience with Domo and Microsoft tools. Domo is losing out in the pricing area. We tried pitching Domo to many of our clients, and they liked it initially, but the pricing point was someth...
What do you like most about IBM Planning Analytics?
The most valuable features of IBM Planning Analytics for streamlining planning processes include a unified database where all data are centralized.
What is your experience regarding pricing and costs for IBM Planning Analytics?
While IBM's solutions were costly before, the introduction of SaaS models has reduced prices significantly. Comparatively, IBM rates may be better than those of competitors, such as Hyperion ( /pro...
What needs improvement with IBM Planning Analytics?
IBM is behind competitors like Tableau ( /products/tableau-reviews ) and Power BI in terms of visualization. Their visuals are less innovative and practical with fewer varieties. IBM's visualizatio...
 

Comparisons

 

Also Known As

corda
Cognos TM1, IBM Cognos TM1
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
ManpowerGroup, Convergys, AIG, Orchard Brands, Citibank, InterGen, Northwestern University, EF Education First, Ironside, Bazan Group, CSOB Insurance, Macquarie Group, Charles Stanley, SATO, Government of Sint Maarten, BMW Financial Services
Find out what your peers are saying about Domo vs. IBM Planning Analytics and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.