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Domo vs Pentaho Business Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Domo enhances efficiency, decision-making, and revenue growth, though some face limited returns due to high costs or underutilization.
Sentiment score
5.4
Pentaho Business Analytics mixed ROI perceptions highlight efficiency gains but unclear returns compared to competitors like QlikView and Tableau.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
Founder & CEO at AI-OT
 

Customer Service

Sentiment score
6.7
Domo's customer and technical support is generally praised but needs improvement in responsiveness, especially for complex issues.
Sentiment score
6.5
Pentaho Business Analytics receives mixed reviews for customer support, with users relying heavily on forums and community assistance.
No matter how complex the problem is, it can be taken care of by the support team.
Data Analyst at Anonymous
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
Analytics Manager at KOKO Networks
It's very easy to get technical support from Domo.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
 

Scalability Issues

Sentiment score
6.2
Domo supports large-scale data and user roles, but some users experience technical challenges with ETL processes and storage limits.
Sentiment score
7.0
Pentaho Business Analytics is scalable with good performance but occasionally needs professional help for complex data handling.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
Analytics Manager at KOKO Networks
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Assistant Manager at a tech services company with 10,001+ employees
Everything comes under the same umbrella and it's pretty user-friendly.
Data Analyst at Anonymous
 

Stability Issues

Sentiment score
6.6
Domo is praised for reliable data handling, minimal downtime, and efficiency, though some encounter occasional server connectivity issues.
Sentiment score
6.5
Pentaho Business Analytics is stable but may face Java caching issues, impacting performance and requiring careful cache management.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
Analytics Manager at KOKO Networks
In terms of overall stability of the platform, it's very stable.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
During that time, we faced issues from the project side as Domo was not visible in our portal.
Assistant Manager at a tech services company with 10,001+ employees
It can handle large datasets.
DBA at Federal University of Uberlândia
 

Room For Improvement

Domo users face data management and integration challenges, need better visualization, real-time processing, and improved UI and collaboration features.
Pentaho Business Analytics lacks an intuitive interface, robust integration, self-service features, and requires technical expertise, limiting usability.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Technical Project Manager at a educational organization with 201-500 employees
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
Senior Engineer at a tech services company with 10,001+ employees
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Analytics Manager at KOKO Networks
Pentaho Business Analytics is hard to learn and not suited for initial users as it requires knowledge of operating systems, Java, and other technical skills.
DBA at Federal University of Uberlândia
 

Setup Cost

Domo's pricing is higher but seen as valuable for its features, with flexible models and negotiable terms encouraged.
Enterprise buyers find the free Pentaho Community Edition cost-effective, while the Enterprise Edition offers value with support and features.
Domo's pricing is high compared to other BI tools, and it is costly.
Senior Engineer at a tech services company with 10,001+ employees
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
They quoted approximately one dollar per KB.
Assistant Manager at a tech services company with 10,001+ employees
Pentaho Business Analytics is priced similarly to other competitors such as QlikView and Tableau.
DBA at Federal University of Uberlândia
 

Valuable Features

Domo is praised for ease of use, data integration, real-time insights, and collaboration, enhancing data accessibility for non-technical users.
Pentaho Business Analytics provides easy data integration, customizable dashboards, extensive connectivity, and supports efficient data transformation and delivery.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
Senior Engineer at a tech services company with 10,001+ employees
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
Senior Analyst at Blend360
I have been using it for four years and have been able to extract the information I need from it.
Technical Project Manager at a educational organization with 201-500 employees
It is a stable product, and it can handle large datasets.
DBA at Federal University of Uberlândia
 

Categories and Ranking

Domo
Ranking in BI (Business Intelligence) Tools
3rd
Ranking in Reporting
3rd
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
47
Ranking in other categories
Data Integration (14th), Business Performance Management (5th), Data Visualization (6th)
Pentaho Business Analytics
Ranking in BI (Business Intelligence) Tools
20th
Ranking in Reporting
13th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
45
Ranking in other categories
Cloud Operations Analytics (2nd)
 

Mindshare comparison

As of January 2026, in the BI (Business Intelligence) Tools category, the mindshare of Domo is 3.0%, down from 7.4% compared to the previous year. The mindshare of Pentaho Business Analytics is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Domo3.0%
Pentaho Business Analytics0.6%
Other96.4%
BI (Business Intelligence) Tools
 

Featured Reviews

RD
Assistant Manager at a tech services company with 10,001+ employees
Have improved workflow efficiency through custom reports but encountered formatting limitations
The downsides of Domo are that we don't have a feature in the same column. When data comes in a time format, text format, and number format, we cannot segregate and create conditional formatting in that column. If in the future they develop this feature, it will benefit more users. Domo requires maintenance on my end, such as updates. I am maintaining some dashboards on a weekly basis and monthly basis daily reports. Because we need to upload in SFTP, we cannot schedule or auto-schedule due to rate purposes. We manually handle the data sets. If there were an option to reduce the cost, it would be easier to access.
JB
Founder at SJT Consult
Solution enables effective ETL processes and exhibits high satisfaction
From an integration perspective, Pentaho Business Analytics is not the best tool on the market. There are things done by Apache that are better, though I am not the one implementing them, so this is based on what I have heard about novelties in the market. I do not see the need to extend the coverage of Pentaho Business Analytics's domain. For things that it does not do, there are better solutions on the market, and it would be costly to implement them. Pentaho Business Analytics is a very great tool for very specific standardized scenarios. If you need more complex elastic solutions because the process is different, there are better tools available.
report
Use our free recommendation engine to learn which BI (Business Intelligence) Tools solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Comparison Review

it_user6978 - PeerSpot reviewer
Co-Founder at Helical IT Solution (Jaspersoft, Pentaho, Talend, Kettle, DWBI, ETL, Ctools, iReport, Jasper Report)
Jun 10, 2013
Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition
Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…
 

Top Industries

By visitors reading reviews
University
10%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
7%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise20
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise7
Large Enterprise15
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What is your experience regarding pricing and costs for Domo?
The pricing of Domo is too high. Six months ago, Domo increased their prices. We suffered because we could not maintain the old data in the old data set in Domo. We are creating multiple backups on...
What needs improvement with Domo?
I have experience with Domo and Microsoft tools. Domo is losing out in the pricing area. We tried pitching Domo to many of our clients, and they liked it initially, but the pricing point was someth...
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
What is your experience regarding pricing and costs for Pentaho Business Analytics?
Pentaho Business Analytics offers the best value for money. While improvements can be made in some areas, particularly with more cloud-based solutions, it is not in their domain because they do not...
What needs improvement with Pentaho Business Analytics?
From an integration perspective, Pentaho Business Analytics is not the best tool on the market. There are things done by Apache that are better, though I am not the one implementing them, so this i...
 

Also Known As

corda
Pentaho, Kettle, Hitachi Pentaho Business Analytics
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Cargo 2000 Lufthansa, Marketo, ModCloth, Cardiac Science, Telefonica, ExactTarget, Active Broadband Networks, and Brussels Airport.
Find out what your peers are saying about Domo vs. Pentaho Business Analytics and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.