ManageEngine OpManager and DX NetOps compete in the network monitoring solutions category. ManageEngine OpManager holds an edge with its robust device monitoring and predictive failure detection capabilities.
Features: ManageEngine OpManager stands out with extensive device monitoring, net-flow analysis, and alerting capabilities, offering automation for proactive management of approximately 5000 network ports. DX NetOps provides superior performance management and Spectrum features, emphasizing resource tracking and straightforward performance monitoring.
Room for Improvement: ManageEngine OpManager could improve in change control, documentation, and reporting capabilities. Better dashboard customization and enhanced automation and AI features are also necessary. DX NetOps might benefit from improving its automation features and simplifying operational processes. Introducing native automation for network tasks could enhance both safety and efficiency.
Ease of Deployment and Customer Service: ManageEngine OpManager is commonly deployed on-premises, with some opting for cloud deployment. It offers quick customer service with some variance in technical support experiences. DX NetOps supports on-premises and hybrid cloud setups, receiving high praise for accommodating customer service, though it lacks 24/7 support, prompting suggestions for improvement in this area.
Pricing and ROI: ManageEngine OpManager is considered affordable, with competitive pricing and high ROI due to reduced overheads and alerting efficiency. Discounts are available for existing users. DX NetOps, while initially expensive, offers discounts for loyal customers, presenting competitive pricing compared to larger rivals. Both products deliver significant ROI by maintaining network uptime and minimizing downtime.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
They are fast, responsive, and have technical expertise.
More support is needed, especially on weekends.
I would recommend a rating of ten out of ten for support.
The product is very scalable, to the maximum.
Scalability is needed more in automation and AI functionalities.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.
It would be useful to have more AI features.
If identifying the interface was easier, it would take less time to configure.
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
I think the pricing is expensive.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
The dashboard is unique and user-friendly.
DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
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