No more typing reviews! Try our Samantha, our new voice AI agent.

DX Performance Management vs Spiceworks comparison

Why PeerSpot?

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Performance Management
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Infrastructure Capacity Planning (1st), Network Monitoring Software (40th), DX NetOps (2nd)
Spiceworks
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (14th), IT Asset Management (12th), IT Infrastructure Monitoring (44th)
 

Mindshare comparison

DX Performance Management and Spiceworks aren’t in the same category and serve different purposes. DX Performance Management is designed for DX NetOps and holds a mindshare of 24.8%, down 35.0% compared to last year.
Spiceworks, on the other hand, focuses on IT Infrastructure Monitoring, holds 0.7% mindshare, up 0.4% since last year.
DX NetOps Mindshare Distribution
ProductMindshare (%)
DX Performance Management24.8%
AppNeta by Broadcom30.9%
DX Spectrum24.6%
Other19.69999999999999%
DX NetOps
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Spiceworks0.7%
Zabbix4.7%
Datadog3.6%
Other91.0%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1810893 - PeerSpot reviewer
Senior IT Operations Specialist at a financial services firm with 5,001-10,000 employees
Flexibility and detailed performance stats enable effective network monitoring
Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.
Rohit Samel - PeerSpot reviewer
Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd
Cloud storage with no hardware needed and great comprehensive reports
The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to very quickly and graphically navigate around, being able to zoom in to a timeframe, apply it to all the other panels - things of that nature - are all very intuitive."
"The licensing is very straightforward; it doesn't matter how many devices you have and would like to monitor, it's very straightforward."
"Mainly as an MSP configuration, the multi-tenant model helps us to segment the customer and users, as well as providing our operation the capability to oversee all tenants."
"In the last three years, it has had a great improvement in its stability; it is great that it works and we have had no outages in this time."
"Scalability is the reason we bought the product to begin with; it was designed from the ground up for carrier-grade services, and we are in effect an MSP ourselves, so we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible, and this was the only solution that we really considered at that level."
"Scalability is great."
"The reporting feature has allowed us to quickly share information with customers, keeping them up to date on critical devices that are being monitored."
"With this solution, we reduced about 15 performance management to only five machines."
"It's a pretty good product, I like it, and it's given me some fairly valuable information that I've needed on a couple of occasions that no other product would present to me."
"Spiceworks provides a centralized system through which all IT requests are funnelled, with requests being auto-assigned a ticket number, thus streamlining organization and prioritization of requests."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"The most valuable features are the inventory and personalization."
"The solution is easy to use and easy to manage."
"Spiceworks managed all tasks of the company on a daily routine, helping track priorities, knowledge base, and manage the incoming tickets from customers and inside projects, giving the employees one place to observe the correct state of the company productivity."
"The solution is very stable. It's reliable and efficient."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
 

Cons

"This solution is not very scalable."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under."
"Product has issue collecting IP SLA data."
"It needs role-based administration."
"It could be a little easier to integrate new metrics."
"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."
"Today, tenants are bound to a data collector which requires a lot of networking and resources to configure."
"Mac networking needs improving, as everything has to be manually entered in a Mac environment."
"Most problems are the system bugs and slowness, also because the product has a web interface that makes a lot of problems like refreshing and information loss."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows."
"Right now, if you have >2000 endpoints in Spiceworks, you will probably hate using it just because it's so bogged down."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"The issue that we had, that caused us to stop using Spiceworks, was that it didn’t seem designed for a help desk of our scale, and we're a company with over 2500 employees."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
 

Pricing and Cost Advice

"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"They should provide more scalable licensing for the product."
"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"The tool's pricing is based on the number of network devices."
"I like the licensing model because it's device-based."
"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
"The product is free! Get it now."
"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
"The tool is cheap."
"It's free."
report
Use our free recommendation engine to learn which DX NetOps solutions are best for your needs.
913,806 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Outsourcing Company
26%
Construction Company
12%
Financial Services Firm
9%
Healthcare Company
8%
Construction Company
14%
Outsourcing Company
9%
Computer Software Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise25
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise10
 

Questions from the Community

What needs improvement with DX Performance Management?
Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.
What is your primary use case for DX Performance Management?
I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detai...
What advice do you have for others considering DX Performance Management?
I would recommend this solution based on its functionality, flexibility, customizability, and ease of use. Overall, I would rate the solution an eight out of ten. I am just a customer and not a par...
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
What is your primary use case for Spiceworks?
If our customers need backup support, we can work with them and provide it. Whatever solution the customer requires, we will ensure it is provided.
What advice do you have for others considering Spiceworks?
It performs its intended functions. We may use it, but perhaps not for ourselves, but for our customers, potentially with Channel Partners. Whenever we are posting any query or reply on a ticket, i...
 

Also Known As

CA Performance Management
No data available
 

Overview

 

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino