Helpdesk and inventory are both equally valuable, and they form the true core of the product.
Spiceworks delivers core helpdesk and inventory features, offering reliable asset discovery and user login visibility through a cloud-based platform ideal for startups. It provides free monitoring of printer toner and device memory levels but lacks integration with social logins and multi-stage approval workflows. Spiceworks requires manual removal of devices and improved customer support. Its efficiency caters to offices needing a simple service desk solution under budget constraints.
