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DX Unified Infrastructure Management vs SolarWinds Server and Application Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Server Monitoring
18th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (53rd), IT Infrastructure Monitoring (33rd), Cloud Monitoring Software (29th), AIOps (23rd)
SolarWinds Server and Appli...
Ranking in Server Monitoring
5th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (20th), Active Directory Management (8th)
 

Mindshare comparison

As of September 2026, in the Server Monitoring category, the mindshare of DX Unified Infrastructure Management is 3.5%, up from 1.1% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 3.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor3.0%
DX Unified Infrastructure Management3.5%
Other93.5%
Server Monitoring
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think as a competitive products in the market, UIM is really solid."
"Great out-of-the-box capability."
"As a simple solution for monitoring it's pretty handy, simple to use, very customizable, and integrates with Salesforce."
"Again, I can not say enough the cohesiveness of the product; it's not multiple different piecemeal products that have to be configured to work together, it's all one product under the hood, and it does what it says it does."
"I’ve actually pointed people to UIM because it can be simple."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"The most valuable features are trending and analysis, and I also like the predictability of the systems, baselines, and that it can prevent an outage before it happens."
"SolarWinds is a very stable platform compared to others on the market."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"Once we got our IT inventory organized and aligned with the business, we were able to leverage our Orion Platform to provide more than just a reactive-based monitoring service to the business."
"We manage SolarWinds ourselves without outsourcing its services."
"It is scalable."
"I adore the NTA module that provides deep details on ingress/egress traffic for any interface. With a few clicks, you can correlate who is accessing what and when, beside the bandwidth consuming applications/users."
"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."
"SolarWinds SAM has significantly improved our workflow by allowing us to develop a comprehensive knowledge base of known errors and automate responses to specific alerts."
 

Cons

"The UIM product is playing catch-up. They are not there yet to do a lot of the next-level things that we need them to do."
"There also seems to be a bug where the entire Nimsoft Server config gets corrupted during a reboot."
"Overall, I’d say they’re fairly good. I think when compared to a couple of years ago, support has gone down a bit rather than up."
"There are a few areas for improvement, but I would have to say some of the Java content is a little buggy and would definitely like to see continued upgrades and improvements in the GUI."
"Customer Service: Poor when compared to other CA groups I have worked with. Technical Support: First line - excellent. Getting beyond first line - a battle."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"It needs to be easier to implement because right now it requires consultants to help with that."
"They need to work on the user interface. It's not with the times, it's not real intuitive, and you really need to work with it to figure out where things are."
"Application-based monitoring, such as monitoring within servers like Apache and IIS, has room for improvement."
"I believe that SolarWinds should spend more effort in reporting."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"They should incorporate more artificial intelligence. There should also be more predictive features."
"Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based."
"PerfStack can be made more effective."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
"Mapping interactions between systems."
 

Pricing and Cost Advice

"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Reasonable setup cost and licensing prices."
"The license cost depends on the number of probes and robots."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"CAD $400,000 annually."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
"The solution is overpriced in terms of application management."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"I like the pricing for this SolarWinds product."
"We pay around $ 2,000 to $ 5,000 yearly for the solution."
"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
14%
Construction Company
14%
Manufacturing Company
6%
Educational Organization
13%
University
8%
Financial Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
SolarWinds SAM
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about DX Unified Infrastructure Management vs. SolarWinds Server and Application Monitor and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.