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DX Unified Infrastructure Management vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Server Monitoring
22nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (73rd), IT Infrastructure Monitoring (50th), Cloud Monitoring Software (38th), AIOps (25th)
SolarWinds Server and Appli...
Ranking in Server Monitoring
10th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
42
Ranking in other categories
Application Performance Monitoring (APM) and Observability (19th), Active Directory Management (10th)
 

Mindshare comparison

As of October 2025, in the Server Monitoring category, the mindshare of DX Unified Infrastructure Management is 1.0%, up from 0.9% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.8%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Market Share Distribution
ProductMarket Share (%)
SolarWinds Server and Application Monitor2.8%
DX Unified Infrastructure Management1.0%
Other96.2%
Server Monitoring
 

Featured Reviews

Mark Tukh - PeerSpot reviewer
Great scalability, versatility, infrastructure coverage and ease of implementation
I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.
VIVEK PATHAK - PeerSpot reviewer
Offering reasonably good dashboarding features but needs to improve the application performance monitoring
My company uses Riverbed for application performance monitoring. I was doing research so that I could understand if SolarWinds Server and Application Monitor provide APM capabilities similar to Riverbed, which allows our company to get a packet capture of an entire session, and on the basis of it, we look at the application performance monitoring part. With SolarWinds Server and Application Monitor, my company does SNMP polling, so it can drag an entire session, but it focuses more on availability, CPU memory, and server connection status. In Riverbed, my company catches an entire system, so when we deal with two applications, we have end-to-end app visibility. All the application monitoring happens through Riverbed. Our company's main problem is that, as of now, we have two different products in our organization, and we don't want to continue with the multiple products currently. I wanted to understand if SolarWinds Server and Application Monitor already have capabilities like Riverbed, and if they do, then I wanted to figure out why our company should not go with SolarWinds and why we are using products from multiple vendors. My company needs to continue with either Riverbed or SolarWinds. I wanted to see which products are good for the organization and how much I want to continue with Riverbed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I recall the initial setup being straightforward."
"Probe packages and probe deployment."
"Technical support is great."
"It is reliable when it comes to monitoring."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It provides a comprehensive monitoring solution for our open systems."
"It delivers our customers many metrics, so they may make decisions"
"The more valuable feature of this solution is the Exchange feature."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"The product integrates with Remedy."
"The most valuable feature is application monitoring."
"Identifying the problem statement is easy."
"The graphical interfaces, GUI customizations, and alert configurations are impressive."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
 

Cons

"It is a little complex to use versus other softwares."
"DX UIM's reporting and customization need to be improved."
"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
"We've had issues with pulling reports."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"I think they need to make reporting easier and more simple & dynamic."
"SAM's software-defined network monitoring capability is also low and could be improved."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based."
"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."
"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."
"One area that could benefit from improvement is its performance"
"The technical support team's response time could be improved."
 

Pricing and Cost Advice

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"The license cost depends on the number of probes and robots."
"CAD $400,000 annually."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Reasonable setup cost and licensing prices."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"The tool is available for my company at a good price point."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
"I would rate the pricing for this solution a three out of five."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
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Top Industries

By visitors reading reviews
Performing Arts
15%
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
9%
Computer Software Company
12%
Government
10%
Financial Services Firm
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise20
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What needs improvement with SolarWinds Server and Application Monitor?
There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
SolarWinds SAM
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about DX Unified Infrastructure Management vs. SolarWinds Server and Application Monitor and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.