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DX Unified Infrastructure Management vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Server Monitoring
24th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (75th), IT Infrastructure Monitoring (55th), Cloud Monitoring Software (41st), AIOps (21st)
SolarWinds Server and Appli...
Ranking in Server Monitoring
10th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
42
Ranking in other categories
Application Performance Monitoring (APM) and Observability (20th), Active Directory Management (11th)
 

Mindshare comparison

As of May 2025, in the Server Monitoring category, the mindshare of DX Unified Infrastructure Management is 0.8%, down from 0.9% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.6%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

Arunpandiyan M - PeerSpot reviewer
Easy to set up, simple to use, and offers great technical support
There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.
Subhajit Nag - PeerSpot reviewer
The component and cable monitoring features are good, but the interface is slow
SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It is reliable when it comes to monitoring."
"DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"It delivers our customers many metrics, so they may make decisions"
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"The product integrates with Remedy."
"The most valuable feature of the solution is its interface, which is used for monitoring."
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up."
"SSL Certificate Monitoring and Expiry Alerting"
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
"The more valuable feature of this solution is the Exchange feature."
 

Cons

"Currently lacks a mobile application which would be helpful."
"It would be good to implement views showing the aggregated status graphically."
"The UIM has no features through goods and services yet. ​"
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"They should incorporate more artificial intelligence. There should also be more predictive features."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"The product does not explain why a problem occurred."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
"When you implement SolarWinds on a larger scale my customers complain about the speed."
"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"SAM's software-defined network monitoring capability is also low and could be improved."
 

Pricing and Cost Advice

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Reasonable setup cost and licensing prices."
"CAD $400,000 annually."
"The license cost depends on the number of probes and robots."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"The product is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
14%
Real Estate/Law Firm
6%
Educational Organization
35%
Computer Software Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What needs improvement with SolarWinds Server and Application Monitor?
There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
SolarWinds SAM
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about DX Unified Infrastructure Management vs. SolarWinds Server and Application Monitor and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.