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Dynatrace vs LogicMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Dynatrace boosts IT efficiency, reduces outages, and drives a 451% return by enhancing uptime and proactive problem management.
Sentiment score
6.8
LogicMonitor enhances efficiency by consolidating tools, reducing costs, improving response times, and increasing visibility, benefiting financial outcomes.
Using Dynatrace directly improved application uptime and reduced customer impacting incidents.
senior DevOps engineer at a tech services company with 10,001+ employees
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
Enterprise Architect at DXC Technology
Save money by identifying problems, thereby reducing monetary losses on their application side.
Technical Manager, Consulting at a outsourcing company with 1,001-5,000 employees
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
IT Infrastructure Engineer at Ethical Trade SErvices Africa
Because of LogicMonitor, we have reduced our EC2 infrastructure significantly, which has helped us reduce costs by 20%.
Site Reliability Engineer at a comms service provider with 501-1,000 employees
I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.
Sr. Systems Engineer at a financial services firm with 201-500 employees
 

Customer Service

Sentiment score
7.1
Dynatrace's support is praised for responsiveness and expertise, although complex queries may occasionally receive slower responses.
Sentiment score
7.3
LogicMonitor's support is praised for quick, knowledgeable responses, efficient chat features, and overall effectiveness despite some geographic inconsistencies.
They have a good reputation, and the support is commendable.
Enterprise Architect at DXC Technology
The technical support from Dynatrace is excellent.
System Administrator at a manufacturing company with 10,001+ employees
Whenever we faced any issues, we could get timely resolution from their support.
senior DevOps engineer at a tech services company with 10,001+ employees
Within one day, I received a script, and LogicMonitor was able to provide the firewall configuration in LogicMonitor on the same day I submitted the request.
Network Administrator at i-level automatisering
Customer support is on point and very well trained.
IT Infrastructure Engineer at Ethical Trade SErvices Africa
We need to be able to reach them in real-time, and without those kinds of options available, we have to set up ad hoc calls, which could be improved.
Observability Engineer at Universal Music Group
 

Scalability Issues

Sentiment score
7.2
Dynatrace scales well for various environments, managing large data volumes, with scalability rated highly by most users.
Sentiment score
7.5
LogicMonitor efficiently scales with growth, offering cloud-based expansion, role-based access, and automation for diverse business needs.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
Enterprise Architect at DXC Technology
It is a powerful tool and helped us to reduce customer downtime and increase work efficiency.
senior DevOps engineer at a tech services company with 10,001+ employees
The scalability of Dynatrace is very significant, especially considering the current improvements in their features.
Technical Manager, Consulting at a outsourcing company with 1,001-5,000 employees
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
Sr. Systems Engineer at a financial services firm with 201-500 employees
LogicMonitor's scalability absolutely meets our organization's growth needs.
Observability Engineer at Universal Music Group
LogicMonitor is pretty good at scaling things when it comes to monitoring AWS infrastructure because I can see that it scales very well for us.
Site Reliability Engineer at a comms service provider with 501-1,000 employees
 

Stability Issues

Sentiment score
7.6
Dynatrace is highly praised for its stability, reliability, and proactive monitoring, ensuring minimal outages and continuous high performance.
Sentiment score
8.2
LogicMonitor's stability, reliable alerts, and minimal maintenance ensure high user satisfaction and allow focus on business systems.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
Enterprise Architect at DXC Technology
There have been no stability issues with Dynatrace.
System Administrator at a manufacturing company with 10,001+ employees
Dynatrace is a SaaS product with frequent agent management updates.
Principal Consultant at a tech consulting company with 11-50 employees
The platform is reliable, alerts are consistent, and once collectors and integrations are in place, monitoring runs smoothly with minimal disruption.
Site Reliability Engineer at a comms service provider with 501-1,000 employees
It is very stable. I have never seen LogicMonitor itself go down.
Sr. Systems Engineer at a financial services firm with 201-500 employees
Since we implemented LogicMonitor and got it working in production, there has been no downtime, no reliability issues, and nothing major regarding flare-ups from LogicMonitor's perspective.
Observability Engineer at Universal Music Group
 

Room For Improvement

Users find Dynatrace expensive and complex, seeking intuitive interfaces, improved customization, security, infrastructure monitoring, and AI enhancements.
LogicMonitor users want better visualization, streamlined alerts, automation, enhanced monitoring, role-based permissions, and more appealing pricing options.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Enterprise Architect at DXC Technology
Dynatrace could enhance cost and licensing structures, as the current pricing can be expensive for large-scale deployments.
BizOps Engineer at a tech company with 10,001+ employees
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
Performance Architect at a tech vendor with 5,001-10,000 employees
I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story.
Site Reliability Engineer at a comms service provider with 501-1,000 employees
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.
IT Infrastructure Engineer at Ethical Trade SErvices Africa
The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.
Sr. Systems Engineer at a financial services firm with 201-500 employees
 

Setup Cost

Dynatrace costs can be high and complex, but users find value in its advanced features and transparency.
LogicMonitor offers competitive pricing and value, though clouds licensing can be challenging for larger environments or small businesses.
Dynatrace is known to be costly, which delayed its integration into our system.
System Administrator at a manufacturing company with 10,001+ employees
If setting up in a large scale environment, it is overwhelming because it is expensive.
senior DevOps engineer at a tech services company with 10,001+ employees
The cost can be controlled from our side, and it is very transparent with Dynatrace regarding DPS and licensing.
Technical Manager, Consulting at a outsourcing company with 1,001-5,000 employees
For small businesses that want to utilize LogicMonitor and are just starting out with limited customers, a pricing model targeted to this segment would be beneficial, perhaps at three or two dollars per device per month.
Network Security Engineer at a consultancy with 10,001+ employees
I experienced no issues with pricing, setup cost, and licensing; it was very transparent, and the licensing model is very clear and easy to understand.
Technical Lead: Enterprise Monitoring at a retailer with 10,001+ employees
 

Valuable Features

Dynatrace provides AI-driven root cause analysis, full-stack observability, and user monitoring to enhance system performance and efficiency.
LogicMonitor offers customizable dashboards, real-time visualization, and advanced alerting for proactive network management and efficient issue resolution.
The integration with Power BI for generating detailed reports is a standout feature.
System Administrator at a manufacturing company with 10,001+ employees
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
Technical Associate at a manufacturing company with 10,001+ employees
Dynatrace links compute with services and services with code and other components.
Principal Consultant at a tech consulting company with 11-50 employees
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
IT Infrastructure Engineer at Ethical Trade SErvices Africa
Our SLAs and SLOs were averaging about 10 to 15 failed SLAs and SLOs that were over the time allotted to get those resolved, and those are now down to about two to three per week.
Observability Engineer at Universal Music Group
When talking about the statistics, it has helped us reduce downtime to about 40 to 50% because without LogicMonitor, we used to know about the downtime only when the application was actually down.
Site Reliability Engineer at a comms service provider with 501-1,000 employees
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in Container Monitoring
2nd
Ranking in AIOps
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
358
Ranking in other categories
Log Management (6th), Mobile APM (2nd), AI Observability (4th)
LogicMonitor
Ranking in Application Performance Monitoring (APM) and Observability
13th
Ranking in Container Monitoring
4th
Ranking in AIOps
5th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
34
Ranking in other categories
Network Monitoring Software (6th), IT Infrastructure Monitoring (8th), Cloud Monitoring Software (7th)
 

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 6.3%, down from 11.4% compared to the previous year. The mindshare of LogicMonitor is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Dynatrace6.3%
LogicMonitor1.2%
Other92.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.
Anshuman Thakur - PeerSpot reviewer
Site Reliability Engineer at a comms service provider with 501-1,000 employees
Monitoring has reduced downtime and now enables proactive alerts across cloud workloads
When it comes to the improvement of LogicMonitor, I think there are a few points that can be improved. The first one is alert tuning, which takes time. It requires effort when trying to understand it for the first time. The defaults do not always match our workload patterns, so I have to adjust the thresholds to reduce noise and avoid alert fatigue. While the dashboards are solid, I sometimes wish that the UI was a bit more intuitive when drilling down quickly during an incident. There are many options and finding the exact view where I can identify the exact problem takes a few extra clicks. When an alert comes and I click on a LogicMonitor alert, it takes time to understand what the alert actually is and to go through the data points. The alert page specifically could be better. The alert tuning part can also be made more simple. The first area that could be better is alert clarity and routing. Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views. Adding more actionable details directly in the alert would make the response even faster. LogicMonitor sometimes gives false alerts as well. For example, if an EC2 instance is down, it will not determine whether the EC2 instance has been deliberately turned off or if it is actually not responding. At that time, it will give false alerts. The clearing of alerts is also an issue. Once an issue is fixed, the alert should be cleared, but it takes a little time for that alert to be cleared. Another improvement that would be helpful is simpler customization for complex dashboards. It is powerful, but building highly tailored dashboards, especially across multiple environments, can feel heavy and time-consuming. I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story. This would reduce the mental overhead during outages. Grouping incidents together, such as all the EC2 alerts, all the EBS alerts, or all the load balancer alerts would be beneficial. Overall, none of these are blockers, just some improving areas. There could be smarter anomaly detection out of the box that can catch unusual but important behavior without manual tuning of every threshold. Better tagging and dynamic grouping for EC2 instances would also be helpful. Cleaner alert de-duplication so a single underlying issue does not generate multiple redundant alerts would improve the system. More guided root cause workflows would be beneficial, such as providing the most likely causes based on correlated metrics. Faster search navigation across devices, dashboards, and alerts during incidents would also improve the platform.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
8%
Computer Software Company
8%
Government
6%
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business78
Midsize Enterprise50
Large Enterprise298
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise11
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
I researched the pricing of LogicMonitor, and it costs around ten dollars per device per month, which is somewhat expensive compared to other products. Some monitoring tools such as Zabbix are free...
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Dynatrace vs. LogicMonitor and other solutions. Updated: January 2026.
881,665 professionals have used our research since 2012.