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Dynatrace vs Oracle Real User Experience Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
350
Ranking in other categories
Log Management (5th), Mobile APM (2nd), Container Monitoring (1st), AIOps (2nd)
Oracle Real User Experience...
Ranking in Application Performance Monitoring (APM) and Observability
28th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 8.9%, down from 12.2% compared to the previous year. The mindshare of Oracle Real User Experience Insight is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Dynatrace8.9%
Oracle Real User Experience Insight0.2%
Other90.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
AKM Rezaul Karim - PeerSpot reviewer
Provides you with powerful analysis of your network and business infrastructure
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has given visibility to how an end user utilizes and experiences our service offerings."
"We have used PurePath data (response times) to improve and tune application performance."
"It helps us get to the resolution quicker, and potentially the root cause, and at least understand what is happening for future identification."
"Dynatrace's documentation is great. I love the university."
"We have been capturing all the information and evaluating whether it can be improved or not."
"Enables me to proactively understand the user experience on our site."
"It is a product that helps developers, testers, and operations to make sure their applications work quickly and reliably."
"We leverage on Dynatrace technology to trace and identify issues in the test environment before launching to production."
"ORUEI lets you create a dashboard that shows you insight into the user experience."
"The most valuable feature is the ability to Drill down to webpage actions."
"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
 

Cons

"Ease of use could be improved because it can be hard to determine how you made it to the screen you are on and how to get back to it later."
"The messaging layer is not really capturable and measurable right now."
"I was hands on in the setup of the solution. Initially, it seemed a little daunting."
"A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away."
"Needs a greater meta data capture."
"I would like a testing module focused on quality gates."
"It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button."
"Dynatrace must reduce the required resources for on-premise, because they are too high."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."
"The application resource usage has increased due to using RUEI."
"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
 

Pricing and Cost Advice

"Everything is great, but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder to budget for tooling while ensuring we still have the proper insight into our applications."
"The pricing is a bit on the higher end."
"I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations."
"The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year."
"The pricing is a little high, but still cheaper than competitors because Dynatrace at least has pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract."
"Dynatrace is bit costly and not easily affordable."
"Pricing is still too expensive."
"Price (of the product) is a major concern for all the clients I work with."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
Financial Services Firm
31%
Comms Service Provider
13%
Computer Software Company
12%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise50
Large Enterprise289
No data available
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Oracle Real User Experience Insight?
The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains op...
What needs improvement with Oracle Real User Experience Insight?
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the conne...
 

Also Known As

No data available
Oracle Real User Experience Insight, Oracle RUEI
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
Find out what your peers are saying about Dynatrace vs. Oracle Real User Experience Insight and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.