Pega Robotic Process Automation and EdgeVerve AssistEdge RPA compete in the automation space. While EdgeVerve AssistEdge RPA leads with advanced features, Pega is preferred for its pricing and support.
Features: Pega integrates seamlessly with existing systems, supports large-scale operations with robust scalability, and offers advanced workforce intelligence tools. EdgeVerve excels in intelligent automation, provides thorough process optimization through AI-driven insights, and features advanced analytics for enhanced automation capabilities.
Room for Improvement: Pega could improve by incorporating more AI-driven insights, enhancing its analytics capabilities, and providing faster deployment frameworks. EdgeVerve could benefit from lowering the learning curve for new users, streamlining customer support response times, and simplifying the initial setup process.
Ease of Deployment and Customer Service: Pega provides a user-friendly deployment model with responsive customer service. EdgeVerve offers a sophisticated framework for efficient rollout, though customer support can be less prompt, requiring more time investment during deployment.
Pricing and ROI: Pega's competitive pricing structure often ensures quicker ROI with a lower upfront investment, appealing to budget-conscious organizations. Although EdgeVerve is more expensive, its superior features justify the cost, offering potentially higher long-term value for businesses prioritizing advanced functionalities.
| Product | Market Share (%) |
|---|---|
| Pega Robotic Process Automation | 3.0% |
| EdgeVerve AssistEdge RPA | 0.9% |
| Other | 96.1% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 17 |
AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.
AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
