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EdgeVerve AssistEdge RPA vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
EdgeVerve AssistEdge RPA
Ranking in Robotic Process Automation (RPA)
27th
Average Rating
6.8
Reviews Sentiment
5.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
840
Ranking in other categories
Agentic Automation (2nd)
 

Mindshare comparison

As of August 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.9%, up from 1.0% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 0.8%, up from 0.7% compared to the previous year. The mindshare of UiPath Platform is 19.4%, down from 26.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Rusty  Bradford - PeerSpot reviewer
The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded
Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the ease of use from a programming perspective very valuable."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"The most valuable features for my client are timing and scheduling."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"I would recommend Automate because it has made my work much easier."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"I would rate the technical support as a nine out of ten because it is quite fast and courteous."
"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."
"Good email automation and XL automation."
"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"EdgeVerve AssistEdge RPA is more affordable than UiPath."
"One of the features that I find most valuable is the Apps feature. We can easily create an app, or a web app, that can connect to the robots that we created with UiPath. It is just a drag-and-drop functionality, and we can implement an app with minimal code. Once we have the app ready, we can easily and quickly share it with other stakeholders so that they start using it. The apps are also pretty professional to be used at an enterprise level. That's the main feature I love in UiPath."
"AI functionality enabled our clients to automate more processes overall. It helped with end-to-end automation in the way that if you automate more processes, you save more time, and save more money for the company."
"We have a sizable infrastructure, so it is necessary to have Orchestrator deploy all of the robots in all of our servers. It is not possible to work only with one computer. Therefore, that is an essential feature for me."
"The most valuable feature is automating processes and tasks, giving users time for more value-added activities."
"The IDP feature is most valuable in UiPath because there are a lot of invoices and bills in every company. If they want to extract from a scanned document, it is very useful."
"The most valuable feature of the software is not the software itself, but the community that supports it. When I first started learning the software to support a program, I had to self-teach; there wasn't a budget for training. But going through their learning platform and then connecting with the community when I didn't understand how to utilize some of the functionality, that was far more powerful than the product itself. The network around the product is amazing."
"We are using the solution's selector technology for UI automation. That is the most important feature for us. For example, one of the applications in our company is being updated day by day, by the development team. We use selector to make it dynamic."
"The solution is pretty stable."
 

Cons

"The OCR for Hebrew text needs to be improved."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The interface could be more user-friendly and easier to navigate."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"The solution has a very weak knowledge base."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."
"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"Lacks integration with third party tools."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"There are a lot of solutions in UiPath where we have to know some programming languages. I'd like to cut some of that out, with features that perform those tasks without having to know programming languages. I work a lot with my team members who don't really know programming that well, and I have to walk them through how to do different coding things to effectively develop their RPA."
"Reducing the price of the unattended licenses would be very helpful."
"Looking to go from structured to unstructured data, then UiPath needs to be able to handle understanding natural language and scanning of documents which are not well-written or visible, in terms scanning quality. These are probably the easiest target areas to improve on first."
"The user interface could be better. There have been advancements in UI design and user experience in recent years. UiPath could do a better job of keeping up with these trends."
"The testing and release schedule for Studio should be improved because we find that with two releases per year, one of the versions is stable and the other one is not."
"Support should be improved."
"The setting up of the cloud was a little bit confusing for us. We expected someone to walk us through that process and we just did it ourselves and weren't sure if we were doing it right."
"The IDE could use some improvement, but most improvements that come to mind have already been announced for release."
 

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"It comes with a package that costs approximately $20,000 USD per year."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."
"There are some automations that save us thousands of hours monthly. These are automations that we run 24/7 as well as some automations that we run every five minutes for installing backups."
"Some features are very costly, like Document Understanding. That is why in India many customers are not using the Document Understanding license. This is a premium feature and its licensing costs are high compared to other tools."
"Licensing costs are high, but still well within a positive return on investment."
"It's fairly priced. It's not too costly, and it's also not too cheap. When you bundle it with the UiPath Academy courses and the great community that they have, it is worth the price."
"The cost that we are allocating for RPA doesn't burden us too heavily, so what we are paying is acceptable compared to the gains that we have in the organization."
"Costing and licensing were generally in line with expectations of this type of software."
"The price is high."
"Our licensing fees are approximately $140,000 USD annually, which includes all of the bots, Orchestrator, and the Studio."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
6%
Manufacturing Company
17%
Educational Organization
17%
Computer Software Company
12%
Financial Services Firm
9%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
What do you like most about EdgeVerve AssistEdge RPA?
The feature I like the most is the ability to capture elements easily, especially when automating web-based applicati...
What needs improvement with EdgeVerve AssistEdge RPA?
In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing ...
What is your primary use case for EdgeVerve AssistEdge RPA?
The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply cha...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

HelpSystems Automate, Automate
AssistEdge RPA
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. UiPath Platform and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.