EdgeVerve AssistEdge RPA vs WorkFusion comparison

Infosys and WorkFusion are both solutions in the Robotic Process Automation (RPA) category. Infosys is ranked #26 with an average rating of 7.0, while WorkFusion is ranked #15 with an average rating of 7.3. Infosys holds a 1.1% mindshare in RPA, compared to WorkFusion’s 1.9% mindshare. Additionally, 66% of Infosys users are willing to recommend the solution, compared to 84% of WorkFusion users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

WorkFusion and EdgeVerve AssistEdge RPA compete in the RPA domain, offering automation solutions with distinct capabilities. Results favor EdgeVerve for its robust features, while WorkFusion gains an edge in pricing and support aspects.

Features: WorkFusion integrates intelligent chatbots and machine learning for enhanced efficiency, SAP integrations for scalability, and dynamic automation. EdgeVerve provides seamless process automation, orchestration capabilities, and flexible integration, highlighting superior process handling and integration versatility.

Room for Improvement: WorkFusion could improve user interface intuitiveness, expand documentation, and enhance non-technical user support. EdgeVerve may enhance deployment simplicity, refine user training resources, and optimize initial setup processes.

Ease of Deployment and Customer Service: WorkFusion offers a straightforward deployment model with robust training, facilitating quick setup. EdgeVerve is noted for flexible deployment options and strong customer service adaptable to diverse environments, offering an advantage in complex settings.

Pricing and ROI: WorkFusion provides competitive pricing favorable for smaller enterprises, highlighting clear ROI. EdgeVerve, with higher setup costs, promises significant ROI through extensive features and long-term scalability, appealing to businesses seeking comprehensive solutions.

To learn more, read our detailed EdgeVerve AssistEdge RPA vs. WorkFusion Report (Updated: June 2026).

Buyer's Guide

EdgeVerve AssistEdge RPA vs. WorkFusion

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of June 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.5%, down from 10.0% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 1.1%, up from 0.8% compared to the previous year. The mindshare of WorkFusion is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.5%
WorkFusion	1.9%
EdgeVerve AssistEdge RPA	1.1%
Other	91.5%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer2728704

Corporate Development Specialist at a tech vendor with 10,001+ employees

Offers a user-friendly interface but lacks enterprise-level features

EdgeVerve AssistEdge RPA is not difficult to deploy and the process was fine. Concerning deployment time, it usually takes one or two days. It totally depends upon the number of use cases and the processes where we are implementing. It might take weeks as well, depending upon the process in which we are implementing.

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are things that used to take us a lot of time, like manual entries or HR queries, but now that the bots are in place, we are saving a lot of time."

"Our experience with technical support at Automation Anywhere has been great. They have been very helpful, especially during the PoC, processes which are sort of early on in their sales cycle, or when we were just starting with Automation Anywhere a couple of years ago. We got great support for getting it onboarded in-house and getting our team up to speed. So, we have found it to be a great partnership."

"I find Automation Anywhere (AA) to be really fast on the development side."

"The ease of access and deployment are the most valuable features."

"Its ease of deployment is the most valuable feature. We have found with many customers that it's quite easy to deploy."

"Automation Anywhere is unlike any other software; Automation Anywhere provides me with my bread and butter, and I just love the tool."

"Automation Anywhere is the best among all other automation tools available in the market such as Power Automate and UiPath."

"The flexibility which has been built into it is its most valuable feature."

More Automation Anywhere pros

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"EdgeVerve AssistEdge RPA is more affordable than UiPath."

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"Good email automation and XL automation."

"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."

"There are some typical features I like such as email automation, XL automation, some AI/ML capabilities that are evolving, but are not quite mature yet, and I like the website automation."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"The customer support is very responsive."

"If it is the first time a customer is a victim of fraud, he gets a refund within 10 to 15 minutes."

"The platform remains stable with well-designed processes, despite being a complex and technical tool."

"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."

"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."

"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."

"Before WorkFusion, my processes were all manual, and now the Workfusion model reduces the amount of time my analysts have to spend reviewing client profiles against client documentation, brings greater efficiency and reduced costs, should reduce our processing time by about 25 percent, and improves our accuracy and compliance by reducing human error and the need for further QC."

"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."

More WorkFusion pros

Cons

"I would like to see a built-in read-only role for the control room so that the bot creators can log in and monitor the production environment without any auditing concerns."

"They have done a fairly good job on the RPA space, but more and more, the whole cognitive AI space and machine learning are where I see the industry actually going. I'm sure Automation Anywhere is also focused on that topic, but we would like to see more coming down the pipe, as early as possible."

"In the next release, I think it has to be more compatible when deployed with the Citrix environment."

"The version that we are using has been difficult for us to code. As changes are very frequent, we have to make sure the code can be updated automatically so we don't have to make a change every time a user makes a change. Then, the user doesn't have to update us and we don't have to push a change to production. We have found a workaround with the help of the Automation Anywhere support people for this."

"The initial cost of Automation Anywhere, including license fees and integration costs, is high. It is challenging for business users to operationalize the tool independently."

"I noticed that from version 10.5 to 11.3 the number of clicks to start a bot through the Control Room and Schedule Manager have increased. In certain cases, I would like to see that become simpler, faster, and easier."

"Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation."

"I am looking forward to seeing writing on Linux in the web and WorkBatch in the next release."

More Automation Anywhere cons

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

"The solution could be improved if it provided integration with third party tools like Python, native integration, which is very important."

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"Lacks integration with third party tools."

"The solution is not user-friendly, this is something they should improve."

"I would like WorkFusion to improve the automation rate when evaluating unstructured text."

"The OCR capability should also be improved."

"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."

"We are having some database issues, but we are addressing them."

"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."

"On a scale from one to ten where one is the worst and ten is the best, I would rate WorkFusion as a seven out of ten. It is not higher because they have got some work to do now."

"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."

More WorkFusion cons

Pricing and Cost Advice

"When you compare the cost of Automation Anywhere with UiPath and Blue Prism, those others are much less. Licensing-wise, UiPath wins the deal."

"It saves me around $100,000 a year."

"Its price is competitive with all other products in the market."

"Automation Anywhere's price is considerably better than UiPath's."

"It's justified because we have saved quite a bit of money at the company and many manual hours. Overall, it justifies the cost."

"They recently launched a Community Edition, which is okay, but they should have done this a long time ago."

"More than 40 to 50 percent of the IT budget will be for the cost of automation projects in the coming years since these projects enhance operations add value."

"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."

More Automation Anywhere pricing and cost advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"We are on an annual contract to use the solution."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."

"I can't speak to pricing. It's a contract signed by upper management."

"My client is using RPA Express, which is available for them to use free of charge."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

12%

Construction Company

11%

Computer Software Company

Educational Organization

15%

Construction Company

12%

Manufacturing Company

11%

Computer Software Company

10%

Financial Services Firm

25%

Construction Company

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	154
Midsize Enterprise	82
Large Enterprise	536

No data available

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What needs improvement with EdgeVerve AssistEdge RPA?

In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing ...

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What is your primary use case for EdgeVerve AssistEdge RPA?

The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply cha...

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What advice do you have for others considering EdgeVerve AssistEdge RPA?

Regarding the reporting capabilities of EdgeVerve AssistEdge RPA, I am not certain about the intelligent reporting ca...

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What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricin...

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What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complex...

See all answers

What is your primary use case for WorkFusion?

I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as auto...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 13% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 7% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

Celonis vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs EdgeVerve AssistEdge RPA

Compared 11% of the time

Robocorp vs EdgeVerve AssistEdge RPA

Compared 9% of the time

Nividous RPA vs EdgeVerve AssistEdge RPA

Compared 5% of the time

Microsoft Power Automate vs EdgeVerve AssistEdge RPA

Compared 5% of the time

epiplex Automation Studio vs EdgeVerve AssistEdge RPA

Compared 5% of the time

More EdgeVerve AssistEdge RPA Competitors

UiPath Platform vs WorkFusion

Compared 12% of the time

Blue Prism vs WorkFusion

Compared 6% of the time

Microsoft Power Automate vs WorkFusion

Compared 5% of the time

Pega Platform vs WorkFusion

Compared 4% of the time

Tungsten TotalAgility vs WorkFusion

Compared 3% of the time

More WorkFusion Competitors

Product Reports

Buyer's Guide

Automation Anywhere

June 2026

Download Automation Anywhere product report

Buyer's Guide

Robotic Process Automation (RPA)

June 2026

Download EdgeVerve AssistEdge RPA product report

Buyer's Guide

WorkFusion

May 2026

Download WorkFusion product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

AssistEdge RPA

No data available

Interactive Demo

Automation Anywhere

Demo not available

Infosys

Demo not available

WorkFusion

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

EdgeVerve AssistEdge RPA offers robust automation capabilities with AI/ML enhancements, seamless legacy integration, and user-friendly elements, effectively supporting industries like finance and healthcare.

EdgeVerve AssistEdge RPA is known for its versatility in automating processes across sectors like finance, banking, and healthcare. With email, XL automation, and evolving AI capabilities, it integrates seamlessly with systems and features role-based models, web application element capture, and SAP connectors. Despite needing improvements in third-party integration, AI, and support, it remains accessible due to its adaptive UI, though scalability and documentation handling require attention. Complex automation can be challenging, leading users to often need custom packages beyond predefined activities.

What are the key features of EdgeVerve AssistEdge RPA?

Email and XL automation: Streamlines document processing tasks.
AI/ML capabilities: Supports evolving industry needs with advanced intelligence.
Web automation: Facilitates internet-based task automation efficiently.
Legacy system integration: Ensures smooth operations with existing infrastructure.
Role-based working model: Supports diverse team dynamics and accountability.
Easy element capture for web: Simplifies web automation tasks with point-and-click efficiency.
SAP connectors: Enhances SAP ecosystem automation capabilities.

What benefits or ROI should users look for in reviews?

Ease of use: Empowers teams to adapt quickly with minimal training.
Adaptability: Supports diverse requirements with flexible capabilities.
Database integration: Facilitates seamless data management and processing.
Uncomplicated UI/UX: Ensures a smooth user experience for quick onboarding.

EdgeVerve AssistEdge RPA is extensively implemented in industries like finance and healthcare for automating business processes such as payments and data comparison. It supports custom UI development for contact centers and enhances efficiency in areas like supply chain and retail through web scraping and automation, addressing unique industry needs efficiently.

Infosys

WorkFusion specializes in automating tasks such as invoice processing and order entry, leveraging advanced technologies like OCR and ML, making it ideal for industries requiring efficiency and decreased manual labor.

WorkFusion offers comprehensive robotic process automation, known for its reliable document processing engine utilizing machine learning and OCR technologies. While enhancing workflow management capabilities through Control Tower, it interfaces well with systems lacking APIs, making it flexible for various implementations. The solution is customizable and scalable to handle complex tasks efficiently. Despite its technical nature, user-friendly dashboards and workspaces ensure accessibility for non-technical stakeholders with minimal training. However, areas needing improvement include dynamic feature integration and better ERP solution compatibility, addressing the calls for simplified infrastructure setups.

What are the key features of WorkFusion?

Robust Automation Process: Effectively automates tasks like invoice processing through RPA.
Document Processing: High automation rates using OCR and machine learning.
Control Tower: Enhances workflow management for optimized operations.
Integration Flexibility: Interfaces seamlessly with systems lacking APIs.
User-Friendly Dashboard: Minimal training required, accessible for all stakeholders.

What benefits or ROI should users expect in WorkFusion reviews?

Process Efficiency: Significant reduction in manual labor for tasks like order entry.
Scalability: Easily handles complex and evolving operational requirements.
Cost Efficiency: Reduces operational costs by minimizing reliance on human resources.
Ease of Use: User-oriented interface requiring minimal training, improving deployment speed.

WorkFusion sees implementation across industries like banking, transportation, and finance, where businesses leverage its capabilities for compliance, credit, and operations automation. While often employed in cloud-based or on-premises models, some organizations prefer hybrid installations to balance control with flexibility. Using machine learning, it optimizes processes like document reading and reduces reliance on human capital, enabling companies to focus on strategic initiatives and economic growth.

WorkFusion

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

Buyer's Guide

EdgeVerve AssistEdge RPA vs. WorkFusion

June 2026

Free Report: EdgeVerve AssistEdge RPA vs. WorkFusion

Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. WorkFusion and other solutions. Updated: June 2026.

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