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WorkFusion pros and cons

Vendor: WorkFusion

3.8 out of 5

32 reviews
84% willing to recommend

Pros & Cons summary

WorkFusion provides robust document recognition and a potent processing engine, enhancing business processes through automation and analytics dashboards for management insights. It offers stability with responsive support and comprehensive infrastructure. However, integration with more ERP solutions like SAP is needed, and enhancements in machine learning and stability are essential. High pricing and performance issues in enterprise environments pose challenges, affecting cost-effectiveness and operational efficiency.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

WorkFusion excels in document processing, offering efficient data extraction and classification capabilities.

The integration capabilities, particularly with SAP and Excel, enhance its versatility and usability across various tasks.

Its scalability enables significant deployment across multiple regions with minimal additional IT requirements.

The cognitive and machine learning features enhance process automation, reducing human error and improving accuracy.

WorkFusion's infrastructure support allows users to focus on development without maintenance concerns, ensuring process stability.

CONS

WorkFusion needs better integration with ERP solutions like SAP, which is currently lacking.

The lack of user-friendly, codeless options makes it difficult for non-technical users to build automation compared to competitors like Automation Anywhere and UiPath.

Performance issues and slow processing speeds are apparent, especially in production environments, affecting WorkFusion's efficiency.

Machine learning capabilities in WorkFusion have significant room for improvement, requiring effort in training and updating models.

WorkFusion's cloud version is considered costly, especially compared to other platforms.

WorkFusion Pros review quotes

DC

RPA Lead and IT Manager at a manufacturing company with 51-200 employees

Sep 23, 2019

The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel.

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Team Leader at a tech services company with 10,001+ employees

Nov 13, 2019

This solution has great document recognition capabilities.

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Manager at a consultancy with 51-200 employees

Nov 26, 2019

The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes.

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Free Report: WorkFusion Reviews and More

Learn what your peers think about WorkFusion. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,114 professionals have used our research since 2012.

Head of Automation at a financial services firm with 10,001+ employees

Jan 23, 2020

In our opinion this group are the leaders in providing RPA solutions.

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Senior Software Engineer at a computer software company with 10,001+ employees

Jan 12, 2020

In terms of stability, it's quite good. It's an internal IP product.

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reviewer1226691

Delivery Director at a computer software company with 1,001-5,000 employees

Jan 29, 2020

We can see that its competitive ability is quite good.

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BB

IT Manager at a recreational facilities/services company with 11-50 employees

Feb 2, 2020

The most valuable feature is that it is easy to use.

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AS

Arunmani Subramanian

Vice President at YASH Technologies

Jun 21, 2020

WorkFusion's SAP integrations are really good.

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reviewer1373997

Analyst, Intelligent Automation at a financial services firm with 10,001+ employees

Jun 22, 2020

WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities.

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reviewer1387212

Head of Intelligent Automation - Africa Regions at a financial services firm with 10,001+ employees

Aug 2, 2020

The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes.

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Show 10 more reviews (out of 32)

WorkFusion Cons review quotes

DC

RPA Lead and IT Manager at a manufacturing company with 51-200 employees

Sep 23, 2019

It should integrate with more ERP solutions like SAP. It doesn't currently have that ability.

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Team Leader at a tech services company with 10,001+ employees

Nov 13, 2019

A better graphical user interface that allows business users to perform automation would make this solution number one in the market.

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Manager at a consultancy with 51-200 employees

Nov 26, 2019

The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients.

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Free Report: WorkFusion Reviews and More

Learn what your peers think about WorkFusion. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,114 professionals have used our research since 2012.

Head of Automation at a financial services firm with 10,001+ employees

Jan 23, 2020

We would like to see further improvement in the area of running headless.

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Senior Software Engineer at a computer software company with 10,001+ employees

Jan 12, 2020

On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified.

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reviewer1226691

Delivery Director at a computer software company with 1,001-5,000 employees

Jan 29, 2020

I would also like for it to be NLP-based.

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BB

IT Manager at a recreational facilities/services company with 11-50 employees

Feb 2, 2020

One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube.

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AS

Arunmani Subramanian

Vice President at YASH Technologies

Jun 21, 2020

It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts.

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reviewer1373997

Analyst, Intelligent Automation at a financial services firm with 10,001+ employees

Jun 22, 2020

The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute.

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reviewer1387212

Head of Intelligent Automation - Africa Regions at a financial services firm with 10,001+ employees

Aug 2, 2020

The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users.

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Show 10 more reviews (out of 32)

Product Categories

Product Categories

Process Automation

Robotic Process Automation (RPA)

Intelligent Document Processing (IDP)

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Product Categories

Product Categories

Process Automation

Robotic Process Automation (RPA)

Intelligent Document Processing (IDP)

Popular Comparisons

Popular Comparisons

Camunda vs WorkFusion

UiPath Platform vs WorkFusion

Microsoft Power Automate vs WorkFusion

Automation Anywhere vs WorkFusion

Pega Platform vs WorkFusion

Bizagi vs WorkFusion

Blue Prism vs WorkFusion

IBM BPM vs WorkFusion

ABBYY Vantage vs WorkFusion

Tungsten RPA vs WorkFusion

SS&C Blue Prism vs WorkFusion

Pega Robotic Process Automation vs WorkFusion

Tungsten TotalAgility vs WorkFusion

UiPath IXP vs WorkFusion

Nintex RPA vs WorkFusion

See all alternatives

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