SS&amp;C Blue Prism vs WorkFusion comparison

Read 32 WorkFusion reviews

2,927 Views
761 Comparison Views

84% willing to recommend

SS&C Blue Prism

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 8, 2026

WorkFusion and SS&C Blue Prism are competing products in the field of intelligent automation and RPA. WorkFusion offers competitive pricing and effective customer support, while SS&C Blue Prism has the edge with its extensive and advanced feature set.

Features: WorkFusion is known for its AI-driven automation, analytics capabilities, and SAP integrations. Its ability to scale across multiple geographies with limited IT hardware impact also adds to its appeal. SS&C Blue Prism offers scalable and complex automation processes with a user-friendly interface. Its powerful AI and automation capabilities support enterprises seeking robust and customizable automation.

Room for Improvement: WorkFusion could enhance its machine learning models for document-heavy processes and provide a more diverse prebuilt component library. It may also benefit from improving handling of unstructured documents. SS&C Blue Prism can improve by optimizing its initial deployment framework, offering a larger variety of out-of-the-box integrations, and enhancing its support for non-technical users.

Ease of Deployment and Customer Service: WorkFusion provides a straightforward deployment model with attentive customer service for businesses needing quick setup and support. SS&C Blue Prism's deployment can be more time-consuming and often requires expertise, but it compensates with comprehensive support services beneficial for scalable solutions.

Pricing and ROI: WorkFusion presents a cost-effective setup promising a substantial return on investment, appealing to businesses focused on budget and efficiency. SS&C Blue Prism entails a higher initial cost yet delivers significant ROI through its robust automation capabilities, making it suitable for organizations with larger budgets targeting advanced needs.

To learn more, read our detailed SS&C Blue Prism vs. WorkFusion Report (Updated: January 2026).

SS&C Blue Prism vs. WorkFusion

Download the complete report

Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SS&C Blue Prism

Ranking in Process Automation

12th

Ranking in Intelligent Document Processing (IDP)

10th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Business Process Design (16th), Business Process Management (BPM) (16th), Medical Insurance Claims Software (2nd), Insurance Claims Processing (3rd), Document Management Software (8th), Low-Code Development Platforms (15th), Loan Management Software (2nd), Document Automation Software (3rd), Business Orchestration and Automation Technologies (19th), AI Customer Experience Personalization (12th), AI Finance & Accounting (5th)

WorkFusion

Ranking in Process Automation

28th

Ranking in Intelligent Document Processing (IDP)

11th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (18th)

Mindshare comparison

As of February 2026, in the Process Automation category, the mindshare of SS&C Blue Prism is 1.2%, up from 0.6% compared to the previous year. The mindshare of WorkFusion is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
SS&C Blue Prism	1.2%
WorkFusion	1.0%
Other	97.8%

Process Automation

Featured Reviews

Combs Peterson

Technical Lead at Astek

Automated email workflows have improved appointment delivery accuracy and boosted customer satisfaction

In my opinion, the best features SS&C Blue Prism offers are that it is very effective. It offers a free trial and premium integration. It also offers workflow creation which is simple and easy. The flow structure is easy to read and can be directly used in presentations to customers and management. Additionally, it includes auto-reply to emails tailored to each email so that it does not feel robotic or generalized. Storing information from emails in a standardized data set is another great feature. The user interface is very intuitive and user-friendly. The user interface of SS&C Blue Prism is very intuitive and user-friendly, making it very easy to use all the features. It can be used by any kind of tech-savvy personnel. SS&C Blue Prism has positively impacted our organization as we were able to save at least $10,000 USD per quarter by improving communication to optimize supply chain operations. It also saves two manpower per year by automating email communication.

Read full review

Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"The key feature of SS&C that I find valuable is the general workflow visibility."

"WorkFusion's SAP integrations are really good."

"The most valuable feature is that it is easy to use."

"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."

"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."

"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."

"The solution is stable, we have not had any glitches or problems."

"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."

"The platform remains stable with well-designed processes, despite being a complex and technical tool."

More WorkFusion pros

Cons

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"There is a need for improved integration with external systems in SS&C."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."

"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."

"Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others."

"We would like to see further improvement in the area of running headless."

"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."

"I would also like for it to be NLP-based."

"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."

"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."

More WorkFusion cons

Pricing and Cost Advice

Information not available

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."

"My client is using RPA Express, which is available for them to use free of charge."

"Find it online."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

More WorkFusion pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Process Automation solutions are best for your needs.

See recommendations

881,733 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

18%

Retailer

16%

Government

Computer Software Company

Financial Services Firm

30%

Computer Software Company

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

What needs improvement with SS&C Blue Prism?

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the w...

What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that...

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

Alfresco vs SS&C Blue Prism

Comparisons

Compared 18% of the time

Camunda vs SS&C Blue Prism

Compared 8% of the time

ServiceNow Now Platform vs SS&C Blue Prism

Compared 7% of the time

FIS Commercial Lending Suite vs SS&C Blue Prism

Compared 6% of the time

More SS&C Blue Prism Competitors

UiPath Platform vs WorkFusion

Compared 18% of the time

Automation Anywhere vs WorkFusion

Compared 10% of the time

Microsoft Power Automate vs WorkFusion

Compared 9% of the time

Tungsten RPA vs WorkFusion

Compared 6% of the time

Blue Prism vs WorkFusion

Compared 5% of the time

More WorkFusion Competitors

Product Reports

Business Process Design

Download SS&C Blue Prism product report

Download WorkFusion product report

Also Known As

SS&C AWD

No data available

Overview

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

SS&C Blue Prism vs. WorkFusion