

eG Enterprise and Prometheus-AI Platform both compete in the infrastructure monitoring category. Based on ease of deployment and customer service, eG Enterprise seems to have the upper hand due to its versatile deployment options and exceptional customer support.
Features: eG Enterprise offers comprehensive monitoring with a single pane of glass for end-to-end visibility, excels in Citrix environments, and provides advanced diagnostic capabilities. Prometheus-AI Platform's open-source nature allows for high flexibility, supports a vast range of integrations, and is optimized for Kubernetes environments.
Room for Improvement: eG Enterprise could improve its UI, dashboard customization, and integration capabilities. Prometheus-AI could benefit from simpler query language, enhanced UI, and better large-scale metrics handling.
Ease of Deployment and Customer Service: eG Enterprise offers various deployment options like on-premises and hybrid cloud with strong customer support. Prometheus-AI focuses on flexible cloud deployment, relying on community resources for support.
Pricing and ROI: eG Enterprise offers pricing models from subscription-based to perpetual licenses, demonstrating significant ROI. Prometheus-AI is cost-effective due to its open-source nature with no licensing fees, offering high ROI, especially for smaller budgets.
| Product | Market Share (%) |
|---|---|
| eG Enterprise | 0.7% |
| Dynatrace | 6.3% |
| Datadog | 5.3% |
| Other | 87.7% |
| Product | Market Share (%) |
|---|---|
| Prometheus-AI Platform | 1.7% |
| IBM Maximo | 15.4% |
| Oracle Enterprise Asset Management | 8.5% |
| Other | 74.4% |


| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 8 |
| Large Enterprise | 13 |
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
Prometheus-AI Platform offers flexible solutions for collecting, visualizing, and comparing metrics, appreciated for its scalability, rich integrations, and open-source adaptability.
Prometheus-AI Platform provides a reliable framework for monitoring and analyzing metrics across diverse environments. With extensive API support, it supports data collection, querying, and visualization, integrating seamlessly with tools like Grafana. High availability, scalability, and lightweight configuration make it suitable for traditional and microservice environments, while community support enhances its utility. Though its query language and interface require improvements for better ease of use, and with calls for stronger integration options, the platform remains a leading choice for comprehensive metric analysis.
What are Prometheus-AI Platform's main features?Companies leverage Prometheus-AI Platform across various industries, utilizing it to monitor and analyze metrics from applications and infrastructure. It is extensively used in financial services and IT sectors for collecting, scraping logs, and monitoring Kubernetes deployments. Deployed both on-premise and in cloud environments like Azure and Amazon, it supports system and application metrics analysis, ensuring a comprehensive view for developers.
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