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Riverbed NPM+ vs eG Enterprise comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
65th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Application Performance Monitoring (APM) and Observability (61st), IT Infrastructure Monitoring (56th)
Riverbed NPM+
Ranking in Network Monitoring Software
44th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Monitoring Software (30th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.7%, up from 0.4% compared to the previous year. The mindshare of Riverbed NPM+ is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Riverbed NPM+0.5%
eG Enterprise0.7%
Other98.8%
Network Monitoring Software
 

Featured Reviews

RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
SK
Senior Technical Engineer at a consultancy with 1-10 employees
Provides deep packet visibility for tracing failed transactions and helps improve enterprise-level monitoring
Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution. Additionally, within Riverbed Portal, there is an Application Map module that could be improved. It can show the application's architecture and connectivity to the network. The applications map feature needs enhancements for better customization since currently, it is quite limited. The enhancements I recommend are not for the entire Riverbed product suite, but specifically for the application map feature within the Portal of Riverbed NPM+. This Portal is one of the dashboard modules and while there is potential for improvement, it must be enhanced significantly to provide better functionality. Currently, you cannot trace by transaction number alone; knowing the source and destination IP is necessary. For instance, if I transfer money and a transaction fails, tracing that transaction ID is not captured in AppResponse. I have raised this concern, and if this feature is implemented, it would greatly benefit banking customers, especially because it is not available with their competitors either.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Excellent level of support."
"Single pane of glass to review status of the full environment."
"Customer service is fantastic!! They are very responsive and always follow up to ensure a solution has been provided."
"I think eG Innovations has created a nifty tool to make our lives a lot easier, now we just have to implement end to end monitoring to be able to use this tool."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The support we get from eG Innovations is truly outstanding."
"I would rate their technical support for eG Enterprise probably as the best I've ever dealt with."
"Absolutely choose it. It is a great company. They are always available."
"Alluvio Network Performance Management is good for troubleshooting."
"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."
 

Cons

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"I would not buy this product again knowing what I know now. It takes too much time and it is still not where it used to be."
"It'd be nice if the price was lower."
"I would like to see improvements in the alarm display console."
"One thing that I don't like about eG is like the interface. It's not really that user-friendly to make a change, or to navigate through."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"Needs to improve the networking monitor capabilities."
"Currently, you cannot trace by transaction number alone; knowing the source and destination IP is necessary."
"Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution."
 

Pricing and Cost Advice

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"They are aligned with other enterprise solutions."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"It is not expensive."
"It'd be nice if the price was lower. That would be an improvement."
"The tool's pricing is high and I would rate it one out of ten."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
11%
Comms Service Provider
9%
Financial Services Firm
9%
Healthcare Company
14%
Comms Service Provider
12%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
No data available
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
What is your experience regarding pricing and costs for Alluvio Network Performance Management?
The pricing of Riverbed NPM+ is indeed high, particularly as I work with enterprises in the banking sector primarily in India and the Middle East, and I have also interacted with clients in Europe....
What needs improvement with Alluvio Network Performance Management?
Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution. Additionally, within Riverbed Portal, there is an Ap...
What is your primary use case for Alluvio Network Performance Management?
Riverbed NPM+ has many primary use cases, making this NPM solution totally different from other tools like SolarWinds. They have a solution called AppResponse, which is not an agent-based solution ...
 

Also Known As

No data available
Alluvio Network Performance Management
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Information Not Available
Find out what your peers are saying about Riverbed NPM+ vs. eG Enterprise and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.