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Elastic Observability vs LogRhythm Axon [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (10th), IT Infrastructure Monitoring (13th), Log Management (14th), Container Monitoring (6th), Cloud Monitoring Software (11th)
LogRhythm Axon [EOL]
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Stefan Decuypere - PeerSpot reviewer
Technology Consultant at Hybrid software
Real-time dashboards and visual insights have streamlined issue analysis and monitoring
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system, I know what it costs but am not directly involved in cost-benefit evaluations or maintenance, which is handled by another team. I develop the visual representation of the data and frankly, I don't see major gaps in my application or anything I would really miss; I appreciate the fast pace of the developments that have occurred in the last couple of years. Regarding room for improvement in Elastic Observability, I would have preferred built-in tools to manage the indexes on deployment for better visual representation, as the initial feedback regarding system performance and data storage was fairly primitive and lacking.
AshishDubey - PeerSpot reviewer
Product manager at Tata Communications Ltd
A tool that offers features like SOAR and UBA, along with an out-of-the-box connector for users
LogRhythm Axon has come up with the AI cloud concept in the market. When it comes to the AI cloud concept, you need to consider that every region has differences when it comes to data sovereignty. The AI cloud concept from LogRhythm Axon was based on real-time AI and ML concepts, along with analytics parts that were carried out. The AI cloud concept from LogRhythm Axon is not something that is available in India, so I want it to be introduced in India soon with data sovereignty compliance in place. LogRhythm should focus more on Axon and its cloud platform, which can be helpful in the future to compete with players like Sentinel and Splunk, which currently offer cloud models to users. With LogRhythm Axon, stability and support are areas with shortcomings where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"The most valuable feature of Elastic Observability is the text search."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"The product has connectors to many services."
"The solution has been stable in our usage."
"I recommend Elastic Observability for its completeness of vision and wide ecosystem."
"For me, the most valuable feature of LogRhythm AXON is the log parsing technology it has. With my company, I'm the current policy builder, so not having to know an archaic, cryptic format and being able to visually grab a log and assign an element to a particular meta tag quickly and easily and being able to run tests on that have been super useful. It's going to revolutionize the way the logs are identified and classified."
"The search feature within Axon is pretty robust; it's actually very fast in comparison to the previous platform and is going to exponentially help the investigation times for the SOC analysts and for just pulling logs and getting data."
"The fact that your investigations can be saved into a single query string that you can copy and share with your teammates is going to be a game changer."
"Scalability-wise, LogRhythm Axon is a good product."
 

Cons

"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"There is room for improvement regarding its APM capabilities."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"Elastic Observability needs to have better standardization, logging, and schema."
"Elastic Observability’s price could be improved."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"With LogRhythm Axon, stability and support are areas with shortcomings where improvements are required."
"I'd give technical support a five out of ten. There are definitely areas that they can improve upon, and faster response times would be wonderful, and having more knowledgeable staff who provide the support would also be great."
"It's a very beta solution right now, and there are so many features that we would like to see added in, such as integration with Active Directory, which is essential for user management and for streamlining that process significantly."
 

Pricing and Cost Advice

"The price of Elastic Observability is expensive."
"We will buy a premium license after POC."
"Pricing is one of those situations where the more you use it, the more you pay."
"The product’s pricing needs improvement."
"Elastic Observability's pricing could be better for small-scale users."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"I know that there are certain payments to be made towards the licensing costs attached to the product...The pricing of LogRhythm Axon falls under the mid-range, in my opinion."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
9%
Comms Service Provider
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
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Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
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