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Elastic Observability vs NetCrunch comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in IT Infrastructure Monitoring
13th
Ranking in Log Management
14th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (10th), Container Monitoring (6th), Cloud Monitoring Software (11th)
NetCrunch
Ranking in IT Infrastructure Monitoring
60th
Ranking in Log Management
52nd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Network Monitoring Software (73rd), Server Monitoring (27th)
 

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 1.3%, down from 3.1% compared to the previous year. The mindshare of NetCrunch is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Elastic Observability1.3%
NetCrunch0.8%
Other97.9%
IT Infrastructure Monitoring
 

Featured Reviews

Stefan Decuypere - PeerSpot reviewer
Technology Consultant at Hybrid software
Real-time dashboards and visual insights have streamlined issue analysis and monitoring
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system, I know what it costs but am not directly involved in cost-benefit evaluations or maintenance, which is handled by another team. I develop the visual representation of the data and frankly, I don't see major gaps in my application or anything I would really miss; I appreciate the fast pace of the developments that have occurred in the last couple of years. Regarding room for improvement in Elastic Observability, I would have preferred built-in tools to manage the indexes on deployment for better visual representation, as the initial feedback regarding system performance and data storage was fairly primitive and lacking.
it_user1038504 - PeerSpot reviewer
Senior Systems Administrator, Technical Lead at Connectivity Wireless
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has been stable in our usage."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"It is very stable, and I would rate it ten out of ten based on my interaction with it."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."
"I think Elastic Observability is already in very good shape."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"Its diverse set of features available on the cloud is of significant importance."
"The setup is very intuitive and quick - it all just took a few minutes we were done."
"Reporting on NetCrunch is pretty good; it's very similar to SolarWinds, just with a different interface, and the majority of everything there was beneficial."
 

Cons

"Elastic Observability’s price could be improved."
"There could be more low-code features included in the product."
"There's a steep learning curve if you've never used this solution before."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"I would advise others to use a different solution than Elastic APM."
"Simplifying the parsing of logs and manual efforts would also be beneficial."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"I didn't care for the role-based, permission-based options, which were not the best."
"Our network is made up of a lot of Cisco devices, and it needs improvements."
 

Pricing and Cost Advice

"Pricing is one of those situations where the more you use it, the more you pay."
"The product’s pricing needs improvement."
"We have been using the open-source version."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"The price of Elastic Observability is expensive."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"Elastic Observability's pricing could be better for small-scale users."
"The product is not that cheap."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
9%
Comms Service Provider
7%
Manufacturing Company
7%
Construction Company
22%
Comms Service Provider
15%
Manufacturing Company
10%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
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Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
manufacturing, banking, utilities, energy, universities, healthcare institutions, school districts, military and police entities, non-profit organizations, 
Find out what your peers are saying about Elastic Observability vs. NetCrunch and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.