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Elastic Security vs Zscaler Client Connector comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Elastic Security
Ranking in Endpoint Detection and Response (EDR)
23rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Log Management (13th), Security Information and Event Management (SIEM) (12th), Security Orchestration Automation and Response (SOAR) (12th), Extended Detection and Response (XDR) (13th)
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
8.8
Reviews Sentiment
5.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of Elastic Security is 2.4%, up from 2.4% compared to the previous year. The mindshare of Zscaler Client Connector is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Elastic Security2.4%
Zscaler Client Connector0.6%
Other93.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Laurentiu Popescu - PeerSpot reviewer
Chief Product Officer at ClusterPower
Has improved threat detection with deep log analysis and streamlined investigation workflows
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly. Elastic Security is quite good at identifying threats, as it is part of the deep investigation tool that I mentioned before. Unless we need to look further into a certain log, we can carry out a deeper analysis and forensics on those particular logs. I can assess the impact of Elastic Security's real-time data analysis on our threat response efficiency as working pretty good. We are looking for real-time analysis because we have a continuous inflow of logs from different sources: from our cloud, from Active Directory, from our network. So it works pretty well.
DA
IT Support Admin at Kuehne & Nagel Inc.
Client activity has been monitored efficiently through in-depth log analysis and traffic filtering
I use the Zscaler speed test, and it is very nice. We use some logs from Zscaler Client Connector to collect data and see what is happening, such as if there is an interruption or something. There is a specific tunnel version that we have to use because, depending on the internet provider, some of them have lower speed, so we have some issues. This is because of the provider, not from Zscaler. We use Office 365 services and Office applications, and because some connections are slow and they do not have full coverage from the internet provider, we have some issues. If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down. This may be because they put some policy. Of course, if you use Office 365 services such as Outlook, the minimum bandwidth is 5 megabits and more, so this causes issues if the users do not have a good remote connection. This depends on the companies and the users, so they need to fix it. This is not from us or our company. It is very useful, and the logs are very helpful. When we go to logs, we understand what is happening.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We switched because there were a lot of added features with Palo Alto that Check Point didn't have, and it was an upgrade for us."
"I like that the product has behavior-based detection which offers many benefits over signature-based detection."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"They did what they said, and this solution could apply to any scenario."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for."
"I generally believe that Cortex XDR by Palo Alto Networks is probably the best in the market right now."
"Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing."
"It's not very complicated to install Elastic."
"Elastic Security is cost-effective compared to Defender and CrowdStrike."
"It's simple and easy to use."
"The most valuable feature is the speed, as it responds in a very short time."
"It's quite stable; we have not seen it going down at all for the last three years and it's working well consistently."
"The visualization is very good."
"The most valuable features of the solution are the prevention methods and the incident alerts."
"The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers."
"I'd rate the solution nine out of ten."
"Zscaler Client Connector has eliminated VPN bottlenecks and outages, improved user productivity with instant secure access, and reduced help desk tickets related to VPN issues, overcoming 60% of VPN-related problems while allowing faster onboarding of remote users and better enforcement of zero-trust security policies."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."
"The solution operates in the background seamlessly without the user noticing."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
 

Cons

"There are some limitations on the Traps agents."
"In general, the price could be more competitive."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"It is a complex solution to implement."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."
"Managing the product should be easier."
"If you compare this with CrowdStrike or Carbon Black, they can improve."
"The tool needs to integrate with legacy servers. Big companies can have legacy servers that may not always be updated."
"Its documentation should be a bit better. I have to spend at least a couple of hours to find the solution for a simple thing. When we buy Elastic, training is not included for free with Elastic. We have to pay extra for the training. They should include training in the price."
"The process of designing dashboards is a little cumbersome in Kibana. Unless you are an expert, you will not be able to use it. The process should be pretty straightforward. The authentication feature is what we are looking for. We would love to have a central authentication system in the open-source edition without the need for a license or an enterprise license. If they can give at least a simple authentication system within a company. In a large organization, authentication is very essential for security because logs can contain a lot of confidential data. Therefore, an authentication feature for who accesses it should be there."
"Their visuals and graphs need to be better."
"Elastic has one problem. In the past, Elastic Security was free. Now, they currently only offer the basic license or a certain period of time."
"We set up a cron job to delete old logs so that we wouldn't hit a disk space issue. Such a feature should be available in the UI, where old logs can be deleted automatically. (Don’t know if this feature is already there)."
"We'd like better premium support."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"Zscaler Client Connector is not low in cost; it is definitely on the higher side."
"I rate this product nine out of ten because I have seen some minor instability issues after updates and some room for UI improvement for deeper analytics, with instances of major issues after updating the GCC that required rollbacks."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time."
 

Pricing and Cost Advice

"I feel it is fairly priced."
"The price is on the higher side, but it's okay."
"The solution is expensive. It's pricing is on a yearly-basis."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"I don't recall what the cost was, but it wasn't really that expensive."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"The tool's pricing is flexible and comes at unit cost. You don't have to pay for everything."
"I can say that the product is cheaply priced."
"It's a monthly cost with Elastic SIEM, but I am not sure of the exact cost."
"We are using the free, open-source version of this solution."
"The solution is free."
"There is no charge for using the open-source version."
"When compared to other products, the price is average or on the low side."
"The price is reasonable. It probably costs the same as ArcSight and LogRhythm SIEM. FortiSIEM might cost less than Elastic Security. There are no hidden or additional costs."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Comms Service Provider
10%
Financial Services Firm
8%
Government
8%
Manufacturing Company
8%
Manufacturing Company
18%
Comms Service Provider
10%
Construction Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise15
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several time...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What needs improvement with Elastic Security?
I do not have any specific recommendations for improvements in Elastic Security, but I feel that the AI module should...
What is your experience regarding pricing and costs for Zscaler Client Connector?
My experience with pricing, setup cost, and licensing is that the pricing is fair, though it is a bit costly. It oper...
What needs improvement with Zscaler Client Connector?
For Zscaler Client Connector, I would appreciate more granular control over the client update rollout and slightly fa...
What is your primary use case for Zscaler Client Connector?
My main use case of Zscaler Client Connector is to provide secure, seamless access to the internet and internal appli...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Elastic SIEM, ELK Logstash
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Information Not Available
Find out what your peers are saying about Elastic Security vs. Zscaler Client Connector and other solutions. Updated: September 2026.
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