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Huntress Managed EDR vs Zscaler Client Connector comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
64
Ranking in other categories
Managed Detection and Response (MDR) (1st)
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
8.8
Reviews Sentiment
5.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of Huntress Managed EDR is 2.9%, up from 2.7% compared to the previous year. The mindshare of Zscaler Client Connector is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Huntress Managed EDR2.9%
Zscaler Client Connector0.6%
Other92.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Next7 IT
Managed detection has transformed incident response and now delivers faster, focused protection
Overall, my experience with Huntress Managed EDR has been very positive. If I were to suggest improvements, I would like to see more advanced customization and reporting capabilities, particularly for MSPs managing multiple clients. For example, additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients. Deeper integrations with a broader range of third party security and IT management platforms could also streamline workflows and reduce the need to switch between multiple tools. Another area of improvement would be expanding automation options for common remediation tasks, allowing security teams to respond even more quickly to certain types of threats while maintaining appropriate control. These are more enhancements than shortcomings, as Huntress Managed EDR already provides strong threat detection, excellent SOC support, and an easy-to-manage platform that delivers significant value in day-to-day operations. A few additional enhancements would make the platform even stronger, especially for MSPs managing a large number of endpoints and clients. From a user interface perspective, I would like to see more customizable dashboards that allow engineers to tailor views based on the client's priorities, threat levels, or operational metrics. Another useful feature would be additional automation and authorization options for common response actions such as isolating devices, initiating remediation workflows, or integrating with ticketing systems and SIEM platforms. Overall, these would be valuable additions, but they do not take away from the core strength of Huntress Managed EDR.
DA
IT Support Admin at Kuehne & Nagel Inc.
Client activity has been monitored efficiently through in-depth log analysis and traffic filtering
I use the Zscaler speed test, and it is very nice. We use some logs from Zscaler Client Connector to collect data and see what is happening, such as if there is an interruption or something. There is a specific tunnel version that we have to use because, depending on the internet provider, some of them have lower speed, so we have some issues. This is because of the provider, not from Zscaler. We use Office 365 services and Office applications, and because some connections are slow and they do not have full coverage from the internet provider, we have some issues. If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down. This may be because they put some policy. Of course, if you use Office 365 services such as Outlook, the minimum bandwidth is 5 megabits and more, so this causes issues if the users do not have a good remote connection. This depends on the companies and the users, so they need to fix it. This is not from us or our company. It is very useful, and the logs are very helpful. When we go to logs, we understand what is happening.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"The integrations are out-of-the-box, as are the playbooks."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"Automation and playbooks have helped me significantly, as Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, efficiently detecting and blocking malicious attacks with firewalls while eliminating workload and speeding responses for next-generation operations."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"I don't have to do much monitoring with it; I don't have to have anybody manually looking at this, it gives us reports, and it lets us know if something needs to be addressed, and we can easily address it."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"After deploying Huntress Managed EDR, it took no time to start improving my organization's security."
"I think it is honestly the best because of the price point and the value it's giving."
"Huntress Managed EDR positively impacts our organization as it gives us a clear advantage in selling ourselves as a 24/7 SOC versus having to manually keep on-call staff."
"Overall, my experience with Huntress Managed EDR has been very positive."
"Huntress Managed EDR has positively impacted my organization, with improvements in security and the backing of a 24/7 SOC for a small team at Evolve IT being the reason why we went with the partnership with Huntress initially."
"Huntress Managed EDR requires very little from my end, as I get updates and dashboard alerts for changes and issues."
"Huntress Managed EDR fits our needs in the SMB market perfectly, especially targeting the cultural sector within the Netherlands, as it provides a cost-effective SOC SIEM solution with a clear product line and transparent pricing that allows us to maintain decent margins while keeping costs low for our end customers."
"Zscaler Client Connector has eliminated VPN bottlenecks and outages, improved user productivity with instant secure access, and reduced help desk tickets related to VPN issues, overcoming 60% of VPN-related problems while allowing faster onboarding of remote users and better enforcement of zero-trust security policies."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
"The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
"The solution operates in the background seamlessly without the user noticing."
"I'd rate the solution nine out of ten."
 

Cons

"Dashboards do not allow everyone to see what's happening."
"The solution lacks real-time, on-demand antivirus."
"A better pricing plan would make this product more competitive."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"The encryption is not up to the mark."
"Cortex XDR could be improved with more GUI features."
"As an improvement, I would like to see enhanced connection speeds."
"Incident reporting could be a little bit cleaner."
"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial."
"In the next release, I'd like to see more intuitive dashboards."
"If I were to suggest improvements, I would like to see more advanced customization and reporting capabilities, particularly for MSPs managing multiple clients."
"The integration with our RMM could be better."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"If I had to suggest an improvement, I would like to see a customizable dashboard and reporting along with additional integrations with third-party SIEM or SOAR platforms."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"Zscaler Client Connector is not low in cost; it is definitely on the higher side."
"There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"I rate this product nine out of ten because I have seen some minor instability issues after updates and some room for UI improvement for deeper analytics, with instances of major issues after updating the GCC that required rollbacks."
 

Pricing and Cost Advice

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"The pricing is okay, although direct support can be expensive."
"I feel it is fairly priced."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"It is "expensive" and flexible."
"It has reasonable pricing for the use cases it provides to the company."
"It has a yearly renewal."
"I believe Huntress offers competitive pricing overall."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"It works well for an MSP."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"Huntress Managed EDR offers a fair pricing model."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
7%
Outsourcing Company
7%
Manufacturing Company
20%
Construction Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise6
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with Huntress?
Overall, my experience with Huntress Managed EDR has been very positive. If I were to suggest improvements, I would l...
What is your primary use case for Huntress?
I have been using Huntress Managed EDR for approximately two years. My primary use case for Huntress Managed EDR has ...
What advice do you have for others considering Huntress?
Huntress Managed EDR's twenty-four-seven SOC support has had a positive impact on our security operations because it ...
What is your experience regarding pricing and costs for Zscaler Client Connector?
My experience with pricing, setup cost, and licensing is that the pricing is fair, though it is a bit costly. It oper...
What needs improvement with Zscaler Client Connector?
For Zscaler Client Connector, I would appreciate more granular control over the client update rollout and slightly fa...
What is your primary use case for Zscaler Client Connector?
My main use case of Zscaler Client Connector is to provide secure, seamless access to the internet and internal appli...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Information Not Available
Find out what your peers are saying about Huntress Managed EDR vs. Zscaler Client Connector and other solutions. Updated: June 2026.
908,858 professionals have used our research since 2012.