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Zscaler Client Connector pros and cons

Vendor: Zscaler
4.4 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Zscaler Client Connector enhances traffic visibility and filters outbound and internal traffic effectively.
Logs provided by Zscaler Client Connector offer valuable insights into user activities.
It eliminates VPN bottlenecks and outages, improving user productivity and reducing help desk tickets.
Users experience transparent operation as Zscaler Client Connector runs seamlessly in the background.
The scalability of Zscaler Client Connector is highly rated, supported by real-time analytics for issue resolution.

CONS

Zscaler Client Connector experiences slow connection speed issues, leading to downtime.
There are minor instability issues after updates.
There is a challenging learning curve and inconsistent support for Zscaler Client Connector.
Zscaler Client Connector's price is among the highest in the market.
Stability often suffers with frequent disconnections and reconnections.
 

Zscaler Client Connector Pros review quotes

DA
IT Support Admin at Kuehne & Nagel Inc.
Nov 13, 2025
It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic.
Narasimhan V S - PeerSpot reviewer
Head - Service Delivery at a tech services company with 1,001-5,000 employees
Dec 12, 2025
The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Mar 12, 2026
Zscaler Client Connector has eliminated VPN bottlenecks and outages, improved user productivity with instant secure access, and reduced help desk tickets related to VPN issues, overcoming 60% of VPN-related problems while allowing faster onboarding of remote users and better enforcement of zero-trust security policies.
Learn what your peers think about Zscaler Client Connector. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Thomas Pane - PeerSpot reviewer
Technical Consultant at Clear-Pane
Oct 8, 2025
The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Nov 11, 2024
The solution operates in the background seamlessly without the user noticing.
PK
Manager (Information Security) at a tech services company with 1,001-5,000 employees
Apr 25, 2025
Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten.
 

Zscaler Client Connector Cons review quotes

DA
IT Support Admin at Kuehne & Nagel Inc.
Nov 13, 2025
If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down.
Narasimhan V S - PeerSpot reviewer
Head - Service Delivery at a tech services company with 1,001-5,000 employees
Dec 12, 2025
Zscaler Client Connector is not low in cost; it is definitely on the higher side.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Mar 12, 2026
I rate this product nine out of ten because I have seen some minor instability issues after updates and some room for UI improvement for deeper analytics, with instances of major issues after updating the GCC that required rollbacks.
Learn what your peers think about Zscaler Client Connector. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Thomas Pane - PeerSpot reviewer
Technical Consultant at Clear-Pane
Oct 8, 2025
There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Nov 11, 2024
There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available.
PK
Manager (Information Security) at a tech services company with 1,001-5,000 employees
Apr 25, 2025
The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects.