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Zscaler Client Connector pros and cons

Vendor: Zscaler
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Zscaler Client Connector operates in the background seamlessly without the user noticing.
Zscaler Client Connector is quite scalable and is rated as nine or ten out of ten for scalability.
It provides a transparent experience for clients, as they do not have to worry about connecting to a VPN.
The logs are very helpful in understanding what is happening between the user and the applications.
The real-time analytics feature, Digital Experience or ZDX, identifies the root cause of access issues efficiently.

CONS

Zscaler Client Connector is one of the most expensive options available.
Its stability needs improvement due to frequent disconnections.
There is a challenging learning curve, and support can be inconsistent.
Slow connection speed can cause Zscaler Client Connector to go down.
It is considered to have a high cost.
 

Zscaler Client Connector Pros review quotes

Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Nov 11, 2024
The solution operates in the background seamlessly without the user noticing.
PK
Manager (Information Security) at a tech services company with 1,001-5,000 employees
Apr 25, 2025
Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten.
Thomas Pane - PeerSpot reviewer
Technical Consultant at Clear-Pane
Oct 8, 2025
The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN.
Learn what your peers think about Zscaler Client Connector. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
DA
IT Support Admin at Kuehne+Nagel
Nov 13, 2025
It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic.
Narasimhan V S - PeerSpot reviewer
Head - Service Delivery at a tech services company with 1,001-5,000 employees
Dec 12, 2025
The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers.
 

Zscaler Client Connector Cons review quotes

Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Nov 11, 2024
There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available.
PK
Manager (Information Security) at a tech services company with 1,001-5,000 employees
Apr 25, 2025
The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects.
Thomas Pane - PeerSpot reviewer
Technical Consultant at Clear-Pane
Oct 8, 2025
There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time.
Learn what your peers think about Zscaler Client Connector. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
DA
IT Support Admin at Kuehne+Nagel
Nov 13, 2025
If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down.
Narasimhan V S - PeerSpot reviewer
Head - Service Delivery at a tech services company with 1,001-5,000 employees
Dec 12, 2025
Zscaler Client Connector is not low in cost; it is definitely on the higher side.