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Cybereason Endpoint Detection & Response vs Zscaler Client Connector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
Endpoint Protection Platform (EPP) (40th)
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
8.6
Reviews Sentiment
5.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cybereason Endpoint Detection & Response is 1.2%, up from 1.0% compared to the previous year. The mindshare of Zscaler Client Connector is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Cybereason Endpoint Detection & Response1.2%
Zscaler Client Connector0.6%
Other98.2%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Ivan Burke - PeerSpot reviewer
Head of Research Development and Innovation at CSIR
Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.
DA
IT Support Admin at Kuehne+Nagel
Client activity has been monitored efficiently through in-depth log analysis and traffic filtering
I use the Zscaler speed test, and it is very nice. We use some logs from Zscaler Client Connector to collect data and see what is happening, such as if there is an interruption or something. There is a specific tunnel version that we have to use because, depending on the internet provider, some of them have lower speed, so we have some issues. This is because of the provider, not from Zscaler. We use Office 365 services and Office applications, and because some connections are slow and they do not have full coverage from the internet provider, we have some issues. If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down. This may be because they put some policy. Of course, if you use Office 365 services such as Outlook, the minimum bandwidth is 5 megabits and more, so this causes issues if the users do not have a good remote connection. This depends on the companies and the users, so they need to fix it. This is not from us or our company. It is very useful, and the logs are very helpful. When we go to logs, we understand what is happening.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"What I find most valuable is the clarity of the platform."
"What I find most valuable is the clarity of the platform. It is very straightforward."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
"The solution operates in the background seamlessly without the user noticing."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."
"The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
 

Cons

"I feel it is a shame that I cannot create groups of groups with inheritance."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"There is room for improvement in the product features related to device control, particularly USB management."
"I would like to see improvements on the operational side, specifically in grouping."
"We are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment."
"The reporting feature needs improvement."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time."
 

Pricing and Cost Advice

"In terms of pricing, it's a good solution."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"This product is somewhat expensive and should be cheaper."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"I do not have experience with the licensing of the product."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"In terms of cost, this is a good choice for our needs."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Outsourcing Company
7%
Manufacturing Company
24%
Government
13%
Comms Service Provider
6%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise13
No data available
 

Questions from the Community

What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection & Response is mostly for incident response.
What needs improvement with Cybereason Endpoint Detection & Response?
When it comes to advanced threats, it sometimes helps me with finding them and hunting them down with threat detection capabilities; sometimes it's helpful, but sometimes it just drops more data on...
What advice do you have for others considering Cybereason Endpoint Detection & Response?
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the clo...
What is your experience regarding pricing and costs for Zscaler Client Connector?
Zscaler Client Connector is notably costly, with pricing rated at five out of ten in terms of affordability, reflecting the premium pricing of the solution.
What needs improvement with Zscaler Client Connector?
Zscaler continues to strengthen the Zscaler Client Connector by introducing new features and expanding the platform’s capabilities. Their roadmap is mature, and in many areas they are ahead of comp...
What is your primary use case for Zscaler Client Connector?
I’m not working directly for Zscaler; I work with a partner organization as a Systems Integrator. Our work is not limited to Zscaler—we support multiple security and networking products. This inclu...
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
No data available
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Information Not Available
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