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ELMA 365 vs Salesforce Essentials comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ELMA 365
Ranking in CRM
75th
Average Rating
0.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
Business Process Management (BPM) (57th), Robotic Process Automation (RPA) (64th)
Salesforce Essentials
Ranking in CRM
18th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the CRM category, the mindshare of ELMA 365 is 0.4%, down from 0.4% compared to the previous year. The mindshare of Salesforce Essentials is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Salesforce Essentials0.6%
ELMA 3650.4%
Other99.0%
CRM
 

Featured Reviews

PT
Senior Customer Success Manager at Precio Fishbone Vietnam
A great ERP for medium and even small businesses
If one has experience in the ERP market, big brands like Microsoft require a lot of money over other platforms like Odoo. We can implement an on-premise model for some enterprise customers because it gives privacy and security. For other customers, we provide the cloud version. Currently, we recommend customers implement the ERP platform on the cloud environment because of the flexibility and scaling. I recommend that customers invest in a solution with the possibility of scaling in the future while providing many functions and features out of the box. In many ERPs we provide, although we would recommend ELMA as a default option for medium and even enterprise customers, they need bigger brands. ELMA 365 should be the second or third option for customers right now. I rate ELMA 365 a ten out of ten.
SB
Growth Adviser at a consultancy with 11-50 employees
Creates efficient integrations and boosts operational efficiency through comprehensive dashboards
I have experience with products such as Acronis and Huntress, though Salesforce Essentials serves a different purpose. I have had experience with Huntress for the last few months as we are an MSSP and offer Huntress to our clients. I have used Odoo and HubSpot recently, though not extensively. The main differences between Salesforce Essentials and HubSpot or Odoo is the market presence. It is comparable to the Windows versus Linux situation because both have a huge presence. They have deeper pockets so they can spend money on collecting insights and developing features. Integration and good partnerships with major companies make Salesforce Essentials better than the others.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A lot of customers, when we introduce this kind of product into their organization, it provides a lot of analytics."
"The most important feature is how Salesforce Essentials brings together information from multiple channels. The nature of our complex custom product data has been challenging due to our manufacturing nature. Salesforce also allowed business processes like finance, credit lines, customer complaints, and quality issues to integrate seamlessly. I haven’t used the mobile app functionality, because we haven't fully utilized because of our preferance of more personal interactions over using mobile apps."
"Salesforce Essentials is a reliable and powerful application."
"The product is stable."
"I can download the data to Excel, create tables, and do whatever I want. I am very comfortable with the tool's mobile application. Its main benefit is transparency because I can share it with representatives."
"High availability is really important for us when getting our reports as a vendor."
"The solution helps to track the performance of salespersons before closing deals."
"Salesforce provides the best they have with the current version. Most of the features we need are already there, and it's very easy to use."
"Their reporting and analytics features have a very significant impact on my company's operational efficiency."
 

Cons

"Customers want improved productivity."
"The solution's UI is not user-friendly."
"The product's reporting area has certain shortcomings, making it an area where improvements are required."
"When we use mixed languages, it can be uncomfortable because there seems to be no consideration for right-to-left speakers. It feels like these tools were developed by people who only speak left-to-right languages and didn't consider other language types' needs."
"The solution could be cheaper."
"Areas that could be improved or upgraded in the next release include analytics, automation capabilities, and stability."
"The cost of running Salesforce Essentials is significant. The licenses are expensive, and the operational costs are considerable, including the necessity to maintain a team of approximately 15 people to run the system."
"Salesforce Essentials does not contain domain-specific solutions."
"Salesforce Essentials operates in a table format where the entire user interface is based on tables, more specifically pivot tables. This is not very user-friendly for mobile."
 

Pricing and Cost Advice

"I rate the solution's pricing a five out of ten."
"It's a perpetual license, and the subscription can be expensive."
"I rate Salesforce Essentials' pricing an eight out of ten."
"There is a need to make yearly payments towards the licensing costs attached to the solution."
"Salesforce Essentials is quite expensive, almost 10 out of 10. I don't have the exact cost, but we found it to be very expensive based on our budget constraints."
"The tool is moderately priced."
"The pricing is on the higher side, especially with additional costs for professional services like consultants."
"We chose quarterly payments."
"The pricing is a bit on the expensive side."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Construction Company
20%
Financial Services Firm
15%
Comms Service Provider
11%
Construction Company
26%
Manufacturing Company
8%
Marketing Services Firm
8%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

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What is your experience regarding pricing and costs for Salesforce Essentials?
Salesforce Essentials is very expensive, but it delivers exceptional value. It is a good platform to have if you can afford it because it has numerous add-ons and modules. Anything that Salesforce ...
What needs improvement with Salesforce Essentials?
The mobile access can be improved in several ways. Salesforce Essentials operates in a table format where the entire user interface is based on tables, more specifically pivot tables. This is not v...
What is your primary use case for Salesforce Essentials?
I have experience with Salesforce Essentials' Tableau and Salesforce Marketing Cloud, but not extensively. I was more focused on their CRM platform, specifically the core CRM and sales basics. My e...
 

Comparisons

 

Also Known As

ELMA BPM
No data available
 

Overview

 

Sample Customers

Air Astana, GS Nanotech, Kapital Bank, Mriya Resort & SPA, Obninskorgsintez, VestaBank, pwc, Zarubezhneft, lockobank, Rosatom
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